Byers Toyota

Excellent When I pulled into the garage, I was immediately met, called by my name showing that he knew who was expected at that time. He was very courteous, e When I pulled into the garage, I was immediately met, called by my name showing that he knew who was expected at that time. He was very courteous, explained that i could wait in the waiting room and he would come tell me when the work was completed, which he did. He then told me what was done, that everything was fine, gave me the sheet of work done to put in my car, and then showed me where my car was parked outside. The waiting room is very nice, comfortable and coffee available. Little waiting for the work to be done. More

Service center I showed up about an hour before my appointment and they were quick to get my car in and Very friendly I would definitely recommend I showed up about an hour before my appointment and they were quick to get my car in and Very friendly I would definitely recommend More

Great I had a great experience buying my new car at Byers. I would recommend it to everyone I know. Jeff the salesman made the transaction quick and easy. I had a great experience buying my new car at Byers. I would recommend it to everyone I know. Jeff the salesman made the transaction quick and easy. More

Excellent customer service. Stopped by for minor service. Associate Tony noted other overdo items. I didn't have time to wait. Response: "I'll provide you a free rental so you ca Stopped by for minor service. Associate Tony noted other overdo items. I didn't have time to wait. Response: "I'll provide you a free rental so you can go about your business." Wow. Okay. Well done, Tony. More

Professional and Efficient Sevice We have used Byers service department ever since we moved to Columbus for both of our Toyotas. They are very professional, efficient and thorough. I We have used Byers service department ever since we moved to Columbus for both of our Toyotas. They are very professional, efficient and thorough. I would highly recommend them to anyone looking for a quality provider of automotive service. More

Stressful Went in to buy a new Rav the one we bault broke down within 24 hours took it back got a terrible loaner car that stunk so bad.they replaced the fueler Went in to buy a new Rav the one we bault broke down within 24 hours took it back got a terrible loaner car that stunk so bad.they replaced the fueler neck and that dident fix it so back to the dealership they said they had to order a fuel tank and they gave me a different loaner still have no idea what was wrong with the suv so they ordered me a new suv identical to the one we bault although this experience was a night mare we realize it was not there fault and they gave us a good deal I would think something more could of been done for us having to go there and deal with this on a brand new suv. More

Tire repair This Byers' dealership provides excellent service in a timely manner. They are always helpful in describing a problem so I can understand it. They are This Byers' dealership provides excellent service in a timely manner. They are always helpful in describing a problem so I can understand it. They are customer focused and thorough. More

On time and friendly The work done as promised and all were very friendly. No high pressure and explained what was done. Nice waiting room too. I always enjoying seeing The work done as promised and all were very friendly. No high pressure and explained what was done. Nice waiting room too. I always enjoying seeing the new cars in the showroom while I wait. More

Average service center. Nothing special. Took the truck in for an issue. Was told they couldn’t replicate the issue so they didn’t do anything. Have multiple videos showing t Nothing special. Took the truck in for an issue. Was told they couldn’t replicate the issue so they didn’t do anything. Have multiple videos showing the issue but they didn’t want to see or care. Was told I could schedule another time to drive one of their techs around so they could witness it. Also had some insurance work done. Told them up from insurance was paying for the damage. Get called back and told the work is done but I can’t have my truck until the insurance company pays for the work. Minor panic. That would have been nice to know... More

Don’t look anywhere else! After spending an entire day at another dealership, i found a Malibu online. Adem was quick and responsive all day to all of my questions. he let me k After spending an entire day at another dealership, i found a Malibu online. Adem was quick and responsive all day to all of my questions. he let me know the Malibu was gone I told him I was looking for my daughter and she may like a small SUV he pointed us in the direction of the Escape. Sent plenty of pics, we showed up later that evening and drove away with a new car. Great job!! Thank you. We will be back! More