Byers Toyota

Cordial and efficient Every person at the dealership from the General manager to the salesman were excellent All were personable and seemed to “go the extra distance” to Every person at the dealership from the General manager to the salesman were excellent All were personable and seemed to “go the extra distance” to help out More

Service center Gynnae has to be the best service employee by far. She went out of her way to help me with the problems I was having Gynnae has to be the best service employee by far. She went out of her way to help me with the problems I was having More

Trustworthy car repairs I have had the best experience with Byers. They seem to be an honest group. They are friendly and helpful. They give an honest diagnosis of car pr I have had the best experience with Byers. They seem to be an honest group. They are friendly and helpful. They give an honest diagnosis of car problems. More

Love my 4Runner and Byers. The Byers team made my purchase easy and I am recommending them to all my friends. Jeff Caldwell is a super individual. I actually had the deal made o The Byers team made my purchase easy and I am recommending them to all my friends. Jeff Caldwell is a super individual. I actually had the deal made on the telephone. No hassle experience. More

I feel mislead I took my car in because I was told at another Toyota dealership that I need a solenoid replaced but I didn’t have time to travel back to have them do I took my car in because I was told at another Toyota dealership that I need a solenoid replaced but I didn’t have time to travel back to have them do the work. They were not able to check it out that day and scheduled me to come back, she was aware that the codes had been cleared but had me bring it back anyway. I had no idea that I would be charged until after the fact and they said they couldn’t figure out which solenoid needs replaced. Then instructed me to bring it being when the light comes on again. I just bought this car in July and a paid for the extended warranty but because they couldn’t figure out what needs fixed the warranty didn’t apply but they charged me for diagnostic. 🤨 More

Great service Had a great car buying experience here. Everyone was very nice and very helpful. I will definitely go back in the future and recommend anyone who need Had a great car buying experience here. Everyone was very nice and very helpful. I will definitely go back in the future and recommend anyone who needs a new car to do so as well. More

Recall appt Just brought in for recall ! Thing is my maintenance light is on no one even mentioned that fact ! Seems like they just did what they had to do ! No o Just brought in for recall ! Thing is my maintenance light is on no one even mentioned that fact ! Seems like they just did what they had to do ! No one went the extra mile to address that!!! More

First 5000 mile oil change & check up! Michele was great! Stated that extra air was put in my tires as well, when I inquired! Also booked next appt. checked my Bluetooth settings for me. Michele was great! Stated that extra air was put in my tires as well, when I inquired! Also booked next appt. checked my Bluetooth settings for me. More

Too much money Went in for a diagnosis of some dash lights that came on. After two hours of diagnosing, service rep came out and gave me a laundry list of what need Went in for a diagnosis of some dash lights that came on. After two hours of diagnosing, service rep came out and gave me a laundry list of what needed to be done. I looked the list over and told them to only do a couple of items. One was just reprogramming a TPS sensor that the car wasn't reading (Not bad and did not need to be replaced). Rep told me it would be a 5 min thing, and the cost was $62.50. After telling them what I wanted done, it took them only 45 minutes to complete. Got my bill and first, I was charged for an item that I told them I didn't want done. Second, labor for the bill was $338. I can tell you that I was only there for 3 hours on the dot and the first two were a diagnosis and I also told them to change the oil. They told me the diagnostic fee was only $99 and the cost would be put toward any work being done and anywhere else I have ever gone to get an oil change, labor was included in the price. Total bill for an oil change, air filter replacement, carb cleanup, TPS sensor code, cleaning out hitch mounting holes was $439.91. I went five years ago for wok on my Sienna and after my recent experience, it reminded me why I almost never take my Sienna back to that Toyota dealership for service. More

First service visit This was my first 5,000 mile service for my 2018 Highlander. Made the appointment online and was in and out in 30 minutes. All the staff was very frie This was my first 5,000 mile service for my 2018 Highlander. Made the appointment online and was in and out in 30 minutes. All the staff was very friendly. I will definitely be back! More