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Byers Toyota

Delaware, OH

4.6
2,473 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,473 reviews

November 05, 2023

Overall a good experience. Prompt follow up. Made occasional outreaches to us after understanding what we were looking for. More

by matthewesker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Byers Toyota responded

Hi, thank you so much for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

November 02, 2023

I like that I can come in get the work done and get out I'm a very busy person don't have a lot of time I like that I can schedule the work that I need done come in get it done and leave in a reasonable am More

by REV.DR.REEVES
Recommend Dealer
Yes
Employees Worked With
Pbishop
Nov 08, 2023 -

Byers Toyota responded

Hi, thank you so much for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

November 02, 2023

Honest, efficient and helpful. It was within one day from receiving first call from the sales to completion of purchasing my vehicle. More

by Jqh
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Rickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Byers Toyota responded

Hi, thank you so much for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

November 02, 2023

Professional, great customer care, kept promise for the job getting done Overall awesome experience. He treated me with respect and shared details More

by ranen0802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Byers Toyota responded

Hi, thank you so much for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

November 01, 2023

Absolutely impeccable service. Very upfront about the whole process. I was in a bad spot, my car had been totaled, and they were very fast and efficient at getting me a great deal More

by jseery81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Byers Toyota responded

Hi, thank you so much for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

November 01, 2023

All good, all good, all good, all good, except the minimum word requirement for this survey. More

by barmarmi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Rickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Hedges
Nov 01, 2023 -

Byers Toyota responded

Thank you for the five-star review, and we appreciate your kind words! We are glad to hear that your experience was so positive. We apologize that the minimum word requirement for our survey was a bit of a challenge and we'll make sure to take your feedback into account when it comes to our customer satisfaction surveys in the future. Thank you again for taking the time ot leave us a review. We hope you enjoyed shopping at Byers Toyota and look forward to having you come back soon!

October 29, 2023

Always experienced dependable, speedy and courteous service. Personnel friendly and competent could not be happier More

by roxannegripshover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Oct 30, 2023 -

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

October 28, 2023

They performed the service I asked to have completed, so they get a few stars for that. However, one of the requests was to check a tire for punctures / perforations (it had been losing pressure). The same More

by MX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pam Bishop
Oct 30, 2023 -

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

October 28, 2023

Gynnae and Byers did all I could hope to have done and were pleasant. I will drive the extra distance to have work done in the future! More

by Dave Allard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

October 26, 2023

So far I’ve been satisfied with the service I’ve received. Tara has been professional and easy to work with. More

by Reza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Oct 26, 2023 -

Byers Toyota responded

Thank you for taking the time to review your experience with Byers Toyota. We truly appreciate your feedback and are pleased to hear that our team member Tara has provided a professional and pleasant experience. Being customer focused is at the heart of what we do here, so it’s great to know that she is living up to those ideals. We hope you have been satisfied with all aspects of your visit with us and will continue to do business with us in the future. Thanks again for your kind words!

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