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Byers Toyota

Delaware, OH

4.6
2,471 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,471 reviews

March 21, 2021

Always receive professional and trustworthy service. If they don’t know an answer to my question they find someone who does. They are the best! More

by WOOD6DUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley
Mar 25, 2021 -

Byers Toyota responded

Thank you for putting your trust in Byers Toyota! Your loyalty mean a lot to the team.

March 19, 2021

I got right in, and due to a couple of no shows at my appointment time, my van was done in 15 minutes. Everyone professional, pleasant and courteous.. More

by lflem55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They had masks on so I dont know who I worked with.
Mar 23, 2021 -

Byers Toyota responded

Thank you for taking the time to rate your service. We appreciate the positive feedback and the 5 Star Rating.

March 19, 2021

My back seat area was very dirty and my seat was very dusty.and also my back of my driver seat had dirt all over it.my back door was also very dirty. I think my car should be detailed thank you. More

by Buckeyes1727
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jameson church
Apr 06, 2021 -

Byers Toyota responded

So glad to hear that Michelle was able to reach you and we are getting the interior detail taken care of for you. So sorry for the inconvenience.

March 19, 2021

I wanted to say thanks to the entire Byers Toyota team. I wanted to say thanks to the entire Byers Toyota team. It was so nice to work with Chelsie and the team. She did an outstanding job communicating More

by joeworboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsie
Mar 23, 2021 -

Byers Toyota responded

We appreciate the positive feedback. Thanks so much for choosing Byers Toyota - nice to hear that Chelsie did a great job taking care of your service and warranty needs. Glad to hear the Tacoma is doing great!

March 19, 2021

Great service! Great sales team! Jeannie was my saleswoman and she was great! And when I come to the service department they are amazing! Thanks! More

by jimmyc2019
Recommend Dealer
Yes
Employees Worked With
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Byers Toyota responded

Thank you! Great to hear we are taking excellent care of you and your vehicle!

March 18, 2021

Worked with me to get the sale. Offered best deal when competing with another dealer! Gave me what I needed and ask for. Would recommend! More

by calabreze_1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your new vehicle purchase! Happy to hear we were able to get you the best deal on your new car. Thanks so much for the recommendation.

March 18, 2021

Very pleased with my salesperson, the manager, and the gentleman in finance. My only disappointment was in the cleanliness of the car. For a vehicle that was there for almost a month, there was certai More

by walter17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Hopkins
Mar 25, 2021 -

Byers Toyota responded

We definitely do not want to deliver vehicles to customers in this condition. This should not happen and thanks so much for bringing this to our attention. Please contact Tyler to schedule to time to drop it off so we can give it a proper detail for you. We appreciate the business and will make sure that our management staff is aware that this has happened.

Mar 25, 2021 -

walter17 responded

Unfortunately, I just paid to have the interior detailed. It was too much to "live" in. Even the steering wheel felt dirty. I'm not sure what to do now. You could certainly reimburse me for the cost of that, or provide a credit towards future services. The exterior was equally dirty. It wasn't washed either. I have taken it through the car wash. It needs some touch-up paint and a wax. I'm not sure what your responsibility is for this, if any.

March 17, 2021

Very impressed with our buying experience! The 10k used range is outside of certified range but was our budget for a first car for our son. After visiting other lots, some big and some small, I’d say we fe More

by Lucette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Rausch
Mar 18, 2021 -

Byers Toyota responded

Nice to hear we were able to find the perfect car for you son! We thank you for the business and look forward to seeing you down the road!

March 17, 2021

Convenient, straight forward courteous salesman, no pressure sales environment. Financing was without any hassles, quick, to the point. Would definitely recommend this dealership for your automotive ne More

by boxgeorge
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Bray, Trevor McKinney
Mar 17, 2021 -

Byers Toyota responded

We thank you for the great recommendation and for choosing Byers Toyota for your vehicle purchase. Enjoy!

March 17, 2021

Jeannie was great to work with! She worked to give me a good deal on my trade-in. She showed me all the great features about the car before I left. More

by Elk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Byers Toyota responded

Jeannie McNeely does do and excellent job for us and her customers. We appreciate you choosing Byer Toyota for your new vehicle needs. Thanks for the 5 Stars

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