"A Pleasant Buying Experience"
Daril and Marta were strong professionals, as I purchased a CX 3 Touring. Daril made the deal happen, and took care of the details. Marta took care of all the finance paperwork. Both were strong communicators and handled matters smoothly.
"My first car purchase was a success"
One of my top most favorite dealership experiences ever. Everyone especially Aurimas Otis Alfimovas was very welcoming and helpful in purchasing my very first car. I am amazed on how everyone at this dealer in particular only looks to help you out in every way possible. Manager Mike Hacket indeed did his magic and made sure I walked out with exactly what I asked for. Best dealership in my view out there And I recommend others to come give it a chance.
Employees Worked With
Other Employees :
Aurimas Otis Alfimovas
" Superb customer service!"
- Angie Reed
Aurimas "Otis" Alfimovas was my salesperson and he gave me superb customer service, before I even went into the dealership. He contacted me after I submitted my information online, regularly keeping in touch with me, rescheduling multiple times due to my schedule, always graciously. He was right there at the door of the dealership when I walked in.
He consistently worked with me and finance, going back and forth to get me in my CX-9 Signature that I love. He even sent me a congratulations email the following day!!
The fabulous plus with Otis is that he is very personable. I enjoyed our conversations as finance worked their magic. I don't remember the name of the man in finance who worked on my behalf with a couple of finance organizations, back and forth on the phone with them, to get me to the monthly payment that I needed. That was truly appreciated as well!
I went into a different Mazda dealership and left feeling like my business didn't matter due to the way the salesperson and the finance individual at the dealership treated me. I had even reached out to Chevy dealers because I didn't know if I wanted to give Mazda my money. Otis and CJ Mazda in Orland Park have turned me into a loyal Mazda customer. I have told so many people about my fabulous experience with the dealership & Otis and will refer whoever I can. Everyone I worked with at the dealership made my experience a complete pleasure!
Employees Worked With
Aurimas "Otis" Alfimovas, I don't know the name of the finance manager who worked on me getting the loan and the man in finance who I signed my paperwork with.