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Capital Ford
Raleigh, NC
1,450 Reviews
Capital Ford of Raleigh, NC is consistently recognized as one of the very best automobile dealerships in the nation. We sell more new Ford cars and new Ford Trucks than any other dealer in North Carolina. In addition to new vehicles, we also have a huge selection of pre-owned cars and trucks of every make and model. We have achieved countless awards, and the very highest levels of distinction from Ford Motor Company. This is a direct result of our placing extraordinary emphasis on employee and customer satisfaction.
Most recently, Capital Ford has been presented with Ford Motor Company's The President's Award for a second consecutive year. Capital Ford of Raleigh was also the Top Ford Dealer for new car and truck sales in the southeastern United States and one of the top 25 Ford dealers in the country.
In addition to the President's Award, Capital Ford has also been awarded the illustrious Ford Triple Crown. The Triple Crown demonstrates excellence across the entire dealership operation. Dealers must earn the President's Award, Sales Leadership Award, and be a member of the Premier Club in the same year – a truly incredible accomplishment. Dealers must exceed customer expectations every day in every department. This constant pursuit of greatness requires passion, tenacity, and of course, hard work to achieve the highest level of customer satisfaction in both sales and service.
This elite award was only given to 23 Ford dealers in the entire United States. Capital Ford is the only Ford dealership in North Carolina or South Carolina to ever achieve this honor. In winning the Triple Crown Award, Capital Ford of Raleigh became the only two-time winner in the Atlanta Region.
Tim Michael, President of Capital Ford of Raleigh is very excited with his dealership's awards. Mr. Michael said, "These awards show the commitment of our staff to provide customers with the best possible buying and ownership experience."
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 1,450 reviews
April 24, 2024
Omg, I had a hard time at two other dealerships, once I got there, I was nervous, everything worked out. I was very impressed. Thank you, Capital Ford. got there, I was nervous, everything worked out. I was very impressed. Thank you, Capital Ford. More
by teacherforkids
Verified Customer
Helpful April 24, 2024
Good work, nice and professional guys, but really slow for being called quick lane and having an appointment. I don’t mind waiting if I just show up, but if I book it, it should be in and out for being called quick lane and having an appointment. I don’t mind waiting if I just show up, but if I book it, it should be in and out More
by LINDA.R.STAFFORD
Employees Worked With
April 24, 2024
Blamed my transmission shifting issue on my tires. Quoted me $1,300 for the same tires that my local shop sold me for $800. Claimed that the diameter of the tires was more than 2” difference. When my Quoted me $1,300 for the same tires that my local shop sold me for $800. Claimed that the diameter of the tires was more than 2” difference. When my local shop measured them, they were only 3/16” difference More
by SC95SC
Employees Worked With
April 24, 2024
This was a great car buying experience. Everything was super easy. And now Im a Bronco Man! Everything was super easy. And now Im a Bronco Man! More
by shonalbert
April 24, 2024
Friendly service. Flexible sales staff allowed us to try multiple models without trouble. Once we decided to purchase, the wrapping everything up took longer than expe Flexible sales staff allowed us to try multiple models without trouble. Once we decided to purchase, the wrapping everything up took longer than expected. More
by tristan.stcyr
April 24, 2024
Bought a 24’ F250 for work and towing. Bo French’s product knowledge, communication and customer service is 2nd to none. Before, during and after the sale! A very pleasurable buying experi Bo French’s product knowledge, communication and customer service is 2nd to none. Before, during and after the sale! A very pleasurable buying experience. I actually enjoyed it and I feel like my salesman Bo, enjoyed it just as much. Great price and a great truck! More
by BUCKY GARDNER
Employees Worked With
Other Employees :
Bo French
April 24, 2024
I had an engine light come on right before a long trip. Capitol Ford fit me in and got all the work done. I was able to travel with confidence and peace. The car was singing! Capitol Ford fit me in and got all the work done. I was able to travel with confidence and peace. The car was singing! More
by ljbhobbs
Employees Worked With
April 23, 2024
Service was fast, excellent communication, and exceptional work quality. I will continue to use this location for any and all services required. exceptional work quality. I will continue to use this location for any and all services required. More
by SEASON24
Employees Worked With
Other Employees :
Phillip Bouché, Don Smith, Calvin Leach
April 23, 2024
Knowledgeable staff with excellent service. Found us a great vehicle and worked an excellent deal! We’ll be going back for our daughters car next! Found us a great vehicle and worked an excellent deal! We’ll be going back for our daughters car next! More
by JJMZRM
April 23, 2024
They do their best to provide the service and repair to their customer's vehicles in a timely manner or provide assistance in arranging alternative transportation until necessary work is completed. their customer's vehicles in a timely manner or provide assistance in arranging alternative transportation until necessary work is completed. More
by ANNEHOWARD0
