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Capital Ford
Raleigh, NC
1,466 Reviews
Capital Ford of Raleigh, NC is consistently recognized as one of the very best automobile dealerships in the nation. We sell more new Ford cars and new Ford Trucks than any other dealer in North Carolina. In addition to new vehicles, we also have a huge selection of pre-owned cars and trucks of every make and model. We have achieved countless awards, and the very highest levels of distinction from Ford Motor Company. This is a direct result of our placing extraordinary emphasis on employee and customer satisfaction.
Most recently, Capital Ford has been presented with Ford Motor Company's The President's Award for a second consecutive year. Capital Ford of Raleigh was also the Top Ford Dealer for new car and truck sales in the southeastern United States and one of the top 25 Ford dealers in the country.
In addition to the President's Award, Capital Ford has also been awarded the illustrious Ford Triple Crown. The Triple Crown demonstrates excellence across the entire dealership operation. Dealers must earn the President's Award, Sales Leadership Award, and be a member of the Premier Club in the same year – a truly incredible accomplishment. Dealers must exceed customer expectations every day in every department. This constant pursuit of greatness requires passion, tenacity, and of course, hard work to achieve the highest level of customer satisfaction in both sales and service.
This elite award was only given to 23 Ford dealers in the entire United States. Capital Ford is the only Ford dealership in North Carolina or South Carolina to ever achieve this honor. In winning the Triple Crown Award, Capital Ford of Raleigh became the only two-time winner in the Atlanta Region.
Tim Michael, President of Capital Ford of Raleigh is very excited with his dealership's awards. Mr. Michael said, "These awards show the commitment of our staff to provide customers with the best possible buying and ownership experience."
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 1,466 reviews
February 16, 2024
Great place to do business. Austin is the best along with his service team mechanic. I don't knownhis name but he is amazing. Like Austin both goes above and beyond for the cus Austin is the best along with his service team mechanic. I don't knownhis name but he is amazing. Like Austin both goes above and beyond for the customer. Very genuine and sincere! I've been doing business with Capital Ford for over 39years. Tim Michael the owner is an amazing trusted friend! He understands the customer and puts them first! Any time I get a chance to send a potential customer looking for a vehicle I send them to Capital Ford! More
by SDARRYL6312
Verified CustomerEmployees Worked With
Helpful February 15, 2024
Great. Very easy as they came and picked up and then dropped off the car when they were done. Very easy as they came and picked up and then dropped off the car when they were done. More
by Psrendall
February 15, 2024
Took my F150 for a transmission check up, it was acting out. They said they checked it, and a computer resett was needed. After less than a week, the truck started acting out again. This time lost all po out. They said they checked it, and a computer resett was needed. After less than a week, the truck started acting out again. This time lost all power. I took the truck back. This time they claimed corrosion found in the transmission, and replaced a hose. I was charged 11 hundred dollars though This is supposed to be covered by manufacturers warranty. Again, I was promised this was the last time and every pro lem was resolved. Less than a week later, the same issues started again: Hard downshift, loss of power. When I brought the truck to Capital Ford, I was told they didn't know what the issue was, and I had to pay a minimum of 6 thousand dollars to pull the transmission and see was is the problem. It is obvious that they either do not know what to do with the transmission, or they just want to take money from me. Real bad experience with this Capital Ford Service department. More
by alfonsoelejalde
Employees Worked With
February 15, 2024
Above and beyond service. I appreciate them so much. Best ford dealer around. Will definitely be sending people there way. I appreciate them so much. Best ford dealer around. Will definitely be sending people there way. More
by nhramikey239
Employees Worked With
February 15, 2024
Good Done ? ? Found the problem and fixed it. No problems since it was fixed. ? Found the problem and fixed it. No problems since it was fixed. More
by jglamberton
February 15, 2024
Very knowledgeable and helpful Answered all of our questions and gave good insight Great time questions and gave good insight Great time More
by meghurley1439
February 15, 2024
Job well done All my concerns were completed I have no issues with the service issues with the service More
by QDRAW66
February 15, 2024
Colt let me know what l needed done for my fusion and he is always nice is always nice More
by Moniquemitchell20
February 15, 2024
James is terrific and he communicated with me two or three different times so he is the reason for the 5 three different times so he is the reason for the 5 More
by Terrynoblesjr
February 14, 2024
Colt went out of his way to assist me. I am handicapped and he was soooo helpful. I am handicapped and he was soooo helpful. More
by SUNLOVERNW
