Capital Toyota, Inc.

I was very pleased with my experience at Capital Toyota. The salesman who helped me, Brandon, is honestly the most helpful and genuine car salesman I have ever worked with. I started looking at Toyota truck The salesman who helped me, Brandon, is honestly the most helpful and genuine car salesman I have ever worked with. I started looking at Toyota trucks about six months ago. Brandon initially helped me. I wasn’t ready yet to buy. He let me test drive a truck and came up with estimated monthly payments. It made all the difference that he didn’t try to push me into buying at that time. He kept in touch with me for a few months and I later came to the conclusion that I wasn’t ready to buy. We then decided we were ready to buy a truck about two weeks ago. Brandon again helpEd with pricing and was very knowledgeable. I bought a Tundra and also bought a bed cover that needed to be ordered then installed later. Brandon made this a seamless process and constantly kept in touch until everything was completed. I will definitely recommend Capital Toyota and Brandon to anyone I know looking to buy a Toyota! More

Brandon is a very friendly and knowledgeable salesman. I called about a vehicle and the next day he was at my house in Rockwood, TN with the vehicle for me to test drive. With my busy schedule it was much a called about a vehicle and the next day he was at my house in Rockwood, TN with the vehicle for me to test drive. With my busy schedule it was much appreciated. I never even had to go to the dealership. Now I’m a very happy owner of a 4 Runner. More

Service department was courteous and friendly and had my vehicle serviced within a very timely manner. They also implemented measures to protect themselves and myself from Covid-19. vehicle serviced within a very timely manner. They also implemented measures to protect themselves and myself from Covid-19. More

Buying a car can be stressful and time consuming. This is especially true when shopping from out of state. That was NOT our experience at Capital Toyota in Chattanooga TN. We searched for a cross over v is especially true when shopping from out of state. That was NOT our experience at Capital Toyota in Chattanooga TN. We searched for a cross over vehicle online and had identified 6 options within our search criteria. One was at Capital Toyota and others at other dealerships. We reached out to each of the dealership representatives. The agent at Capital (Marquita) was the most responsive and low pressure. In fact, Marquita made our remote experience personal by sharing detailed video of the vehicle and promptly answering all of our questions. Upon arrival at the dealership, Marquita introduced us to the vehicle which we found to be even better in person! While we had other good choices lined up to see during our visit, we opted out as we felt completely cared for by Marquita, were happy with the representation of the vehicle, and were satisfied with the final purchase price. The manager (Shawn) was very thoughtful and offered to reimburse us for the cost of making a second remote key. Shawn also helped us arrive at a price within our limited budget. The finance manager (Joe) was extremely professional and “no pressure” guided us through the final purchase process. I would recommend Capital Toyota for online and in market purchases. Be sure to ask for Marquita!! More

A bought my second Toyota vehicle from him. He takes care of every details and understands your needs. Helps you even after selling you the car. I will buy my next Toyota also from him and from Capital Toyot of every details and understands your needs. Helps you even after selling you the car. I will buy my next Toyota also from him and from Capital Toyota! I highly recommend them! More

The Service Department is exceptional. My service Advisor was Chris Smith who is very professional, knowledgeable and courteous. The office staff is great and the customer waiting room is very nice and exce was Chris Smith who is very professional, knowledgeable and courteous. The office staff is great and the customer waiting room is very nice and exceptionally clean. More

excepitonal top of the line dealership over the past year I have bought 5 cars from Marquita jones who is knowledgeable courteous kind goes up and beond to help you get a car also joe in th over the past year I have bought 5 cars from Marquita jones who is knowledgeable courteous kind goes up and beond to help you get a car also joe in the finance deparment goes up and beond to help you any way he can and is a very professional person and also shawn I rate this a top 20 is the best also James mcgufee is a top of the line service advisor this the best dealership to buy a car or a truch More

I have had my vehicles serviced at this dealership over the past several years and have always been pleased with the high level of professionalism and competence of the personnel. the past several years and have always been pleased with the high level of professionalism and competence of the personnel. More

I came in for my 5000 mile inspection. Andrew was very courteous and immediately checked me in. Service was efficient and thorough. It was a great experience. courteous and immediately checked me in. Service was efficient and thorough. It was a great experience. More

Chris was very friendly and knowledgeable about my vehicle. Service fast and clean.We talked about squeaks and rattles that plague the Tacoma. He had ideas. vehicle. Service fast and clean.We talked about squeaks and rattles that plague the Tacoma. He had ideas. More