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Capital Toyota, Inc.

Chattanooga, TN

4.8
1,605 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,605 reviews

November 26, 2019

This review is for Mr. Brandon Painter. Last week I contacted Mr. Painter with a pre approval letter from my bank and gave him an idea of what I wanted to spend on a 2020 Toyota Tacoma 4X4. I had a spe More

by chriswilson1974
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2019 -

Capital Toyota, Inc. responded

We're so happy to hear that Brandon made your car buying experiences as smooth as possible. Thank you for leaving such a great review, Chris! We're lucky to have him on our team. If there's anything else we can help you with, please let us know.

November 25, 2019

Nice inventory & knowledgeable staffMarquita was very Nice inventory & knowledgeable staff Marquita was very personable & fair to deal with. I will definitely TEC come down Marquita & Capitol Toyota to More

by eddiechurch
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Nov 27, 2019 -

Capital Toyota, Inc. responded

Thanks for leaving us a review, Eddie! We're glad Marquita and the rest of our team were able to help! If there's anything else we can help you with, please let us know. Have a great Thanksgiving!

November 25, 2019

Brandon worked hard to make the deal right for us A car we were looking to purchase was sold the same day we were coming to test drive. Brandon worked hard before we even arrived at the dealership to More

by cgraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2019 -

Capital Toyota, Inc. responded

We're lucky to have him on our team! So glad to hear he was able to help you during your visit. If there's anything else we can help you with, please let us know!

November 25, 2019

Extremely helpful, flexible and patient. Willing to come up with several options for me. Friendly and great at remembering names. Accommodating to my schedule. Overall a great buying experience More

by Jds
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2019 -

Capital Toyota, Inc. responded

We're glad our team was friendly and helpful during your experience with Capital Toyota. Thank you for leaving us feedback! If there's anything else we can help you with, please let us know.

November 25, 2019

Smooth Process Our sales Rep Brandon made the process as easy as possible. I always get so nervous when purchasing a new vehicle because I don't like to be pressured More

by sammiej9436
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2019 -

Capital Toyota, Inc. responded

So glad Brandon made the process as smooth as possible for you, Sammie! Enjoy your new car!

November 15, 2019

Had a great experience with Andrew Whitaker in the service department at Capital Toyota . Came in for and oil change and I was in and out quickly. I will be back!!!! More

by Dr. T. Scott Whittle
Recommend Dealer
Yes
Employees Worked With
Andrew Whitaker
Nov 15, 2019 -

Capital Toyota, Inc. responded

We are thrilled to hear you had a great experience with Andrew in the service department! Please let us know if you need anything else. We look forward to working with you again soon!

November 14, 2019

My husband and I went looking for a good car and Marquita Jones help for the prefect car. I love Mrs. Jones made sure that this was the car we wanted. Everything she said that she was going to do she did it. More

by TheIsbellfamily
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Nov 15, 2019 -

Capital Toyota, Inc. responded

Thank you so much for choosing our dealership to purchase your new car! We are thrilled Marquita and the team were able to make your experience a great one. Please do not hesitate to let us know if you need anything else. We look forward to working with you again soon!

November 13, 2019

Received Excellent Pre-owned Sales and Service I have purchased two vehicles from the pre-owned department at Capital Toyota in the past two years. Chandler was the sales person on both vehicles. T More

by Farris Sittig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Thacker-pre owned service, Shawn Cordell
Nov 14, 2019 -

Capital Toyota, Inc. responded

Thank you for this absolutely awesome review for both our sales and service teams, Farris! We're glad that our team has been able to continually help you with your automotive needs, whether it is a buying experience or the service advice when you were out of town. It's been a pleasure to work with you and we hope for more opportunities in the future!

November 07, 2019

Ms. Jones was super AWESOME!!! She goes the extra mile to get the deal done. Her and the finance guy Shawn are perfect examples of how car sales persons should be!!!!! 10x thumbs up More

by Ed Holmes
Recommend Dealer
Yes
Employees Worked With
Marquita Jones, Shawn Cordell
Nov 08, 2019 -

Capital Toyota, Inc. responded

Thank you for this awesome review for Marquita and Shawn, Ed! It's always great to hear when our team is able to exceed expectations with the service they provide. We're even more excited that they were able to help you with your needs and in getting a deal done. Please let us know if you any questions or need any additional assistance. Enjoy!

November 05, 2019

What a great place! No pressure, ultra polite and helpful people. Marquita Jones had been recommended to me by a friend, and I'm so glad! She was great! More

by Penny
Recommend Dealer
Yes
Employees Worked With
Christopher Morgan, finance , Marquita Jones
Nov 05, 2019 -

Capital Toyota, Inc. responded

Thank you for sharing your feedback with us, Penny! Our team works hard to ensure each buying experience is smooth and pressure-free, so we're glad that you got to experience that firsthand. It's also great to hear that Marquita was able to live up to your friend's recommendation with a polite and helpful visit. Please feel free to reach out to us if you have any questions or need help with anything else!

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