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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,370 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,370 reviews

August 04, 2017

Excellent service Everyone was polite and courteous. Unlike other dealerships I've been to, the Sales people are not pushy and just try to be helpful. Richard Sherriff More

by Mykenpo12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Sherriff
Aug 09, 2017 -

Capital Toyota, Inc. responded

Thank you for your kind words about Richard. We’re glad he could help provide an enjoyable car buying experience for you. Please let us know how we can help again in the future, and enjoy your new car!

August 04, 2017

Very Satisfied customer Brad Doty was polite, knowledgeable, and honest. He got us in and out in no time. The atmosphere was good. We are so glad we met him. More

by Car replacement
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Doty
Aug 09, 2017 -

Capital Toyota, Inc. responded

Thank you for your kind words about Brad! We appreciate you taking the time to share your positive feedback. Please let us know if we can help with any future car or service needs you may have.

August 01, 2017

Very pleasant experience buying a car Brady Doty is friendly, knowledgeable, patient, and helpful as a salesman. I never felt pushed toward any one particular car, while he was willing to More

by Happy Nana
Recommend Dealer
Yes
Employees Worked With
Brad Doty
Aug 03, 2017 -

Capital Toyota, Inc. responded

Thanks so much for your kind words about Brad! We're so happy that you had a great buying experience with him. Thanks again for your recommendation, we look forward to seeing you again in the future!

July 28, 2017

Great sales experience Marquita is a top-notch sales professional. She made my buying experience a wonderful one. She went above and. beyond what was expected of her. If you More

by Ksharp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2017 -

Capital Toyota, Inc. responded

We love hearing such great things about our team from you! We're thrilled to have been able to help you find your perfect new vehicle, and we can't wait to pass your compliments along to Marquita. Come back and visit us again soon!

July 23, 2017

One Happy Camper My salesperson was Alicia Normand. She made my experience with Capital Toyota a very pleasant one. She was very informed on the Toyota Tacoma 4x4 that More

by Actorsmom12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Jul 24, 2017 -

Capital Toyota, Inc. responded

We are happy that you got to work with Alicia and that she gave you a very pleasant car buying experience! Congrats on the new Toyota Tacoma and we hope that you enjoy the vehicle. Stop back in and see us again for your first oil change!

July 23, 2017

Love them! My family has bought 6 cars from Capital Toyota and they are just great to work with. We've worked with their sales and service department for many ye More

by Hslutes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred Odister, James McGuffee
Jul 24, 2017 -

Capital Toyota, Inc. responded

We appreciate your business and your loyalty to Capital Toyota! We love working with our loyal customers and are happy to hear that we could provide you with another great vehicle purchase experience. We look forward to seeing you again at your next visit and hope that you enjoy the vehicle!

July 23, 2017

First purchased Toyota Professional service from start to finish. Dealership well organized. Did not feel rushed or pressured to purchase a vehicle. Service personnel very k More

by Highlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2017 -

Capital Toyota, Inc. responded

Thank you for your great feedback and recommendation! We're so happy to hear that you enjoyed your time with us. Please let us know if you ever need anything!

July 22, 2017

Happy Chickamaugan's Our overall experience was exceptional from the way Alicia and the entire staff treated us to their genuine desire to earn our business as a lifelong More

by Brewcrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Jul 24, 2017 -

Capital Toyota, Inc. responded

We are thrilled to hear that you had an overall great experience with us at the dealership and that Alicia treated you with a desire to earn your business. We appreciate the review and are glad that you chose Capital Toyota. Stop back in and see us again for all of your vehicle needs!

July 17, 2017

Pleased with our purchase, in all respects Brad Doty was easy to work with, very informative, never pushy. He made for a very pleasant car-buying experience. I recommend him and Capital Toyota More

by highlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Doty
Jul 19, 2017 -

Capital Toyota, Inc. responded

Thank you for your feedback! We're happy to hear that you enjoyed your time with our dealership, especially Brad. Please let us know if there's anything else we can do for you!

July 17, 2017

Relaxed atmoshpere, No Pressure Sales Tactics, Fair price Alfred was a very nice salesman to deal with. We never felt pressured during the whole sales process. The offer we received was very fair. More

by Rob Rogers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
Jul 19, 2017 -

Capital Toyota, Inc. responded

Rob, we appreciate your purchase from Capital Toyota and are glad that you had a pressure free sales experience. We strive to provide great service and great offers to our customers. It is good to hear that Alfred was able to offer you just that. Thanks for the review and stop back in and see us for all of your vehicle service needs!

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