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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
1,678 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,678 reviews

July 29, 2025

I would not take my car anywhere other than Capital Toyota. The service department is top notch. Always kind and prompt. More

by Brenda Domer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Woody
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Aug 08, 2025 -

Capital Toyota, Inc. responded

Brenda, thank you so much for your trust and kind words! We’re honored to be your go-to for service and proud that our team consistently provides kind, prompt, and top-notch care for your vehicle. We look forward to serving you for many miles to come!

July 29, 2025

Great customer service not a long wait time friendly staff detail shop did a amazing job More

by Edwardmills552
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamryn Sliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2025 -

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! We’re delighted to hear our friendly team provided great service with minimal wait time, and that our detail shop did an amazing job. We look forward to taking care of you and your vehicle again soon!

July 28, 2025

Personnel are friendly and courteous. The service check in is very efficient and the service team itself is quite knowledgeable and quick. More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gwen Livley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonah Johnson
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Aug 08, 2025 -

Capital Toyota, Inc. responded

Denise, thank you for your kind words! We’re thrilled to hear our friendly team and efficient service check-in made your visit smooth and enjoyable. Our knowledgeable service team works hard to provide quick, quality care every time. We look forward to serving you again soon!

July 26, 2025

Luke was more than kind and helpful when dealing with buying my used Ford Escape! He made me feel comfortable and helped me understand every step of the way. More

by kenziemccurdy1122
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Capital Toyota, Inc. responded

Thank you so much for sharing your experience! We're overjoyed to hear that Luke made your journey in purchasing your Ford Escape such a comfortable and supportive one. 💛 At Capital Toyota, we believe buying a vehicle should be exciting, not overwhelming and it's clear Luke went above and beyond to guide you with kindness, clarity, and genuine care every step of the way. We'll be sure to share your kind words with him! Welcome to the Capital Toyota family! If you ever need anything down the road, we're always here for you. With gratitude, Your friends at Capital Toyota

July 26, 2025

Luke helped me and my husband with the purchase of a Camry. He was wonderful to work with! I would definitely recommend him. More

by Becky wm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Capital Toyota, Inc. responded

Thank you so much, Becky! We’re absolutely delighted to hear that you and your husband had a wonderful experience working with Luke on your Camry purchase. He truly has a heart for helping others, and we’ll be sure to pass along your kind words to him! Your recommendation means the world to us. We’re honored you chose Capital Toyota, and we’re always here to help, whether it’s for service, future vehicles, or just a friendly visit. Enjoy every mile in your new Camry!

July 25, 2025

They have always been good at taken good care of of my car any time it has been there. More

by Vincentebone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jul 28, 2025 -

Capital Toyota, Inc. responded

Thank you so much for your continued trust and loyalty! It means the world to us to know that you've consistently felt well taken care of every time your car has been in our hands. At Capital Toyota, we treat every vehicle like it's our own and every guest like family and so knowing we’ve earned your confidence truly fills our hearts with gratitude. We’ll always be here whenever you need us and for every mile ahead. 🚗✨ Your Capital Toyota Family

July 25, 2025

Staff is professional and communicates well on the services applied to your automobile. They are busy at times and can be short with you but overall solid. More

by coachmerz9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Capital Toyota, Inc. responded

Thank you for your honest feedback. We truly appreciate you recognizing our team’s professionalism and clear communication about the services performed on your vehicle. We understand that during busy times, interactions can feel rushed, and we sincerely apologize if you ever felt shortchanged in your experience. Your time and trust are incredibly important to us, and we are actively working to balance our growing volume with the personalized, attentive care every guest deserves. Please know that your feedback helps us grow, and we’re committed to making every visit as welcoming and thorough as possible. Thank you for being part of the Capital Toyota family. We look forward to serving you even better in the future.

July 24, 2025

Capital Toyota is great to deal with! Their service department was especially helpful is this situation and went above and beyond to work with me and schedule. The entire staff has alwa More

by EricE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Shuford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Capital Toyota, Inc. responded

Thank you so much, Eric! We’re truly honored by your kind words and thrilled to hear that our service team went above and beyond to support you. It means the world to us that you felt cared for and accommodated and especially when it came to your schedule. We believe in treating every guest like family, and knowing our entire staff made you feel welcomed and supported is exactly what we strive for. Thank you for being a part of the Capital Toyota family

July 24, 2025

The dealership was fine and they worked with us to bring it to a price that was a little more reasonable price More

by ddesai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2025 -

Capital Toyota, Inc. responded

Thank you so much for taking the time to share your experience with us at Capital Toyota. We're glad to hear that our team was able to work with you to find a price that felt more reasonable and comfortable for you. It's always our goal to ensure every guest feels heard, respected, and supported throughout the car-buying process. If there's anything else we can do to make your ownership experience even better, please don’t hesitate to reach out. We truly appreciate your business and hope you’re enjoying your new vehicle!

July 18, 2025

Bryan is absolutely fantastic. He helped me find exactly what I wanted. And did a phenomenal job at helping us throughout the process. Will definitely come back to see him. More

by Brianna K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2025 -

Capital Toyota, Inc. responded

Thank you so much for your wonderful feedback! We’re delighted to hear Bryan helped you find exactly what you wanted and made the process smooth and enjoyable. We’ll be sure to share your kind words with him, and we look forward to welcoming you back soon!

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