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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
1,630 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,630 reviews

July 08, 2024

Curry was fantastic! He heard everything I said, found a car that perfectly met those qualifications, and was kind while doing so. Never imagined the process could be so More

by Baker.Tia.M
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your glowing feedback! We're thrilled to hear that Curry provided you with fantastic service and exceeded your expectations by finding a car that perfectly met your qualifications. We pride ourselves on making the car-buying process quick, easy, and enjoyable for our customers. Your recommendation means a lot to us, and we appreciate your kind words. If there's anything else we can do for you or anyone you know who might be looking for a vehicle, please don't hesitate to reach out.

July 08, 2024

Curry was extremely helpful. Very patient with all my questions. He took his time to make sure I was comfortable and well informed. I would recommend him to all of my friends and More

by Mpaynemurray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Curry provided you with extremely helpful and patient service, taking the time to ensure you were comfortable and well-informed throughout the process. Your recommendation to your friends and family means a lot to us, and we truly appreciate your kind words. If there's anything else we can assist you with or anyone else you'd like to refer to us, please don't hesitate to reach out.

July 08, 2024

I ask to be notified when a Blue Corolla Cross came in and I was immediately. The salesman and general salesman were very professional and a pleasure to work with. More

by Tscoobydoo3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Allers
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Jul 17, 2024 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our team at Capital Toyota promptly notified you when the Blue Corolla Cross arrived. It's great to know that our salesmen were professional and made your experience a pleasure. If there's anything else we can assist you with, please don't hesitate to reach out. Enjoy your new Blue Corolla Cross!

July 08, 2024

Always easy to deal with. Quick and efficient! Would recommend to anyone that ask. Thanks! More

by Swilson2107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Blevins
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Jul 17, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your positive feedback! We're delighted to hear that your experience with us at Capital Toyota has always been easy, quick, and efficient. Your recommendation means a lot to us, and we truly appreciate your support. If there's anything else we can do for you or anyone you know who might need our services, please don't hesitate to reach out.

July 08, 2024

They did not repair tire bead leak, which I've had before and told them about, because they only sprayed it with soapy water and didn't see the leak. I told them that the prior episode also missed the leak More

by Limeclimber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Capital Toyota, Inc. responded

Thank you for bringing this issue to our attention, and we apologize for the inconvenience you've experienced with the tire bead leak. We understand your frustration, especially since you've dealt with a similar issue before. We appreciate your feedback and want to ensure we resolve this properly for you. Please feel free to contact us directly so we can schedule a time to address the problem without requiring you to make multiple visits. Your satisfaction is important to us, and we're committed to providing a solution that meets your expectations. Thank you for your understanding, and we look forward to assisting you further.

July 08, 2024

Curry was very pleasant to work with. Curry explained things clearly and made the buying process easy. Chandler was very helpful also. More

by Lady Diana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your kind words! We're thrilled to hear that Curry and Chandler provided you with excellent service and made your buying process easy and pleasant. Clear explanations and helpful assistance are priorities for us at Capital Toyota. If there's anything else we can assist you with, please don't hesitate to reach out. Enjoy your new vehicle!

July 08, 2024

Curry is great to work with. He found a van that fits the needs for our small business and our busy lifestyle. We love Toyota’s and have always gone to Capital Toyota. More

by Brook.sprayberry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your kind words! We're thrilled to hear that Curry provided you with great service and helped find a van that fits the needs of your small business and busy lifestyle. We appreciate your continued loyalty to Toyota and Capital Toyota. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

July 04, 2024

Great experience and excellent customer service that attended all needs required for a safe car. More

by arturorocha10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delmas Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience and received excellent customer service. Ensuring your car is safe and meeting all your needs is our top priority. We appreciate your trust and look forward to serving you again in the future!

July 03, 2024

It was a very professional shopping experience. At other dealerships we were treated badly for being women. At Capital Toyota we were treated with kindness and respect. Will worked hard to find the More

by peytons2329
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Capital Toyota, Inc. responded

Thank you for sharing your wonderful experience! We’re delighted to hear that Will and Chandler provided you with the professional, kind, and respectful service you deserve. At Capital Toyota, we believe in treating every customer with the utmost respect and ensuring a seamless shopping experience. It's fantastic to know that you found the perfect car and felt well taken care of throughout the process. We appreciate your trust and look forward to serving you again in the future. Enjoy your new car!

June 30, 2024

Everybody was very nice and helpful nice and clean facility did routine maintenance and check on a recall issue with no issue's More

by Thalene197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your wonderful 5-star review! We’re delighted to hear that you found our team to be nice and helpful and our facility to be clean and welcoming. It’s great to know that we could address your routine maintenance and recall issue efficiently and to your satisfaction. If there’s anything else we can assist you with or if you have any further feedback, please don’t hesitate to reach out. We look forward to serving you again in the future!

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