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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
1,599 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,599 reviews

November 30, 2023

It's very easy to get appointments set up thanks to my advisor, Gary. Service is always quick and explained clearly. I get reminders and communication about my upcoming appointments and the staff are all More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Capital Toyota, Inc. responded

We're delighted to hear about your positive experiences with our service team, especially with your advisor, Gary! 🌟 Making appointment scheduling easy and ensuring quick, clear explanations during service are top priorities for us. We're pleased that you appreciate the reminders and communication about your upcoming appointments. Our dedicated staff, including Gary, is committed to providing excellent service with a pleasant demeanor. If there's anything specific you'd like us to know or any way we can further enhance your experience, please feel free to share. We appreciate your feedback and look forward to continuing to provide you with top-notch service.

November 30, 2023

We searched several dealerships and Capital Toyota went above and beyond to meet our needs . Highly recommended Marco Perez if you’re looking for a vehicle. Friendly , assertive but not pushy. A plus for u More

by tdenton1961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your positive experience with us! 🌟 We're thrilled to hear that Capital Toyota exceeded your expectations and went above and beyond to meet your needs. It's fantastic to know that Marco Perez provided a friendly and non-pushy experience during your vehicle search. We appreciate your loyalty as Toyota owners for 23 years! Additionally, we're delighted that Chris Morgan, our financial manager, made the closing process outstanding for you. If there's anything else we can do to enhance your ownership experience or if you have further feedback, please don't hesitate to let us know. We value your recommendation and look forward to serving you for many more years to come.

November 30, 2023

Prompt service, courteous, did my recall work and a 20,000 maintenance. I was very pleased. More

by wlou3
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Capital Toyota, Inc. responded

We're delighted to hear that you had a positive experience with our service! 🌟 Prompt and courteous service is a priority for us, and we're glad to have met your expectations while completing your recall work and 20,000-mile maintenance. If there's anything else we can do for you or if you have additional feedback to share, please feel free to let us know. Thank you for choosing us for your automotive needs, and we look forward to serving you in the future.

November 30, 2023

Gary was very courteous and friendly. Explained what my vehicle needed and offered options for future services. More

by mleonard105816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Capital Toyota, Inc. responded

We're pleased to hear that Gary provided you with courteous and friendly service! 🌟 It's wonderful that he took the time to explain your vehicle's needs and offered options for future services. Our goal is to ensure that our customers feel informed and comfortable with the services provided. If there's anything specific you'd like us to know or if you have additional feedback, please feel free to share. We appreciate your business and look forward to serving you for any future automotive needs.

November 30, 2023

I’ve bought a lot of cars over the years and never have I had such and easy transparent transaction as I’ve had with Cury Stone at Capital Toyota. Cury was informative , prompt and professional not only duri More

by Kyle Tucker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your exceptional car-buying experience with us! 🌟 We're thrilled to hear that Cury Stone at Capital Toyota made your transaction easy, transparent, and professional. Providing informative and prompt service is a top priority for us, and we're delighted that Cury not only met but exceeded your expectations. If there's anything else we can assist you with or if you have further feedback to share, please don't hesitate to reach out. We appreciate your business and look forward to serving you in the future. Safe travels in your new vehicle!

November 30, 2023

Curry was absolutely amazing! He did everything he could to make sure I was in a nice and reliable car for what I could afford. The absolute best service! More

by Ashhkirkham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Capital Toyota, Inc. responded

We're thrilled to hear about your amazing experience with Curry! 🌟 It's fantastic to know that he went above and beyond to ensure you found a nice and reliable car within your budget. Providing the best service is our goal, and we're delighted that Curry made your car-buying experience exceptional. If there's anything else we can assist you with or if you have further feedback to share, please don't hesitate to reach out. Thank you for choosing us, and we look forward to continuing to provide excellent service in the future.

November 29, 2023

First time buying a car from this dealership, and Curry had the best service! Got a great deal, and the best price. More

by Divajeans
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Capital Toyota, Inc. responded

Welcome to the Capital Toyota family, and thank you for choosing us for your first car-buying experience! 🚗💙 We're thrilled to hear that Curry provided you with the best service and that you got a great deal along with the best price. Your satisfaction is our priority, and we're delighted to have been part of this important milestone for you. If you ever have questions or need assistance in the future, don't hesitate to reach out. Wishing you many happy miles in your new car, and we look forward to serving you again!

November 29, 2023

Helpful friendly quick easy to deal with competent reasonably priced easy to book comfortable waiting area fast wifi More

by dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Capital Toyota, Inc. responded

Thank you so much for your fantastic review! 🌟 We're delighted to hear that our team at Capital Toyota made your experience helpful, friendly, and quick. Your kind words about our competence, reasonable pricing, and ease of booking mean the world to us. We strive to provide a comfortable waiting area with fast wifi to enhance your overall experience. Your satisfaction is our priority, and we appreciate you taking the time to share your positive feedback. If there's anything else you need or if you have any suggestions, feel free to let us know. Safe travels, and we look forward to serving you again!

November 28, 2023

Even though the service department was packed, service was done quickly and efficiently. Scott the service advisor was friendly and efficient at check in and kept me apprised during the service. More

by rwillia412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Capital Toyota, Inc. responded

Thank you so much for taking the time to share your positive experience with our service department! 🚗💙 We're delighted to hear that despite the busy day, your service was handled quickly and efficiently. Scott, our service advisor, will be thrilled to know that you found him friendly and efficient at check-in, and we're glad he kept you well-informed throughout the service. Customer satisfaction is our priority, and your feedback reinforces the hard work and dedication of our team. If there's anything else you need or if you have further comments, please feel free to let us know. Safe travels, and we look forward to serving you again in the future!

November 28, 2023

I had mechanical work performed on my truck. The process was super easy as they provided quick, timely, and honest responses. They picked up my truck, interacted throughout the day to let me kno More

by shop_s_mart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with the mechanical work on your truck! 🚚💙 We're delighted to hear that the process was super easy for you, with quick, timely, and honest responses from our team. Providing transparent communication and efficient service is our priority, and we're thrilled that you felt well-informed throughout the entire process. If there's anything else we can do for you or if you have further feedback, please don't hesitate to let us know. We appreciate your trust in us, and we look forward to serving you again in the future!

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