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Capital Toyota, Inc.

Chattanooga, TN

4.8
1,597 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,597 reviews

July 11, 2023

Curry contacted me after I had made an inquiry about a used vehicle on the lot online, and I am so thankful that my inquiry went to him. He was immediately upfront, honest, straight to the point and made More

by hannahrooker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Cordell
Jul 11, 2023 -

Capital Toyota, Inc. responded

Thank you so much for sharing your incredible experience with Curry and Shawn at Capital Toyota! We are thrilled to hear that your inquiry connected you with Curry, who provided you with exceptional service right from the start. At Capital Toyota, we understand that transparency, honesty, and a genuine commitment to customer satisfaction are paramount in creating a positive car-buying experience. We are delighted that Curry demonstrated these qualities and immediately earned your trust. It's fantastic to hear that he went above and beyond to ensure you felt taken care of throughout the entire process. We are also grateful for your kind words about Shawn. Our team members, like Shawn, are dedicated to providing personal and personable service to our customers. It's wonderful to know that Curry and Shawn worked together to create a memorable and enjoyable experience for you and your family. We truly appreciate your trust in us and your decision to choose Capital Toyota. It brings us great joy to hear that we were able to get you into a vehicle you love with confidence. Your satisfaction is our ultimate goal, and we are grateful to have played a part in making your car-buying experience a positive one. Thank you once again for your heartfelt review. We consider you a part of the Capital Toyota family and look forward to serving you and your family for many years to come. If you ever need any further assistance, please don't hesitate to reach out.

July 09, 2023

Great Selection of vehicles. Great Sales Team. Patrick Shadrick is really good. Outstanding Finance Deptartment. Exceptional Service Department. More

by eddiescott5275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Blevins, Ashley Foster
Jul 10, 2023 -

Capital Toyota, Inc. responded

Thank you for your kind words and positive review of Capital Toyota! We greatly appreciate your feedback and are thrilled to hear about your exceptional experience with our dealership. We take great pride in offering a wide selection of vehicles to meet our customers' needs, and we're glad to hear that our selection met your expectations. Our sales team strives to provide excellent customer service, and we're thrilled to know that they delivered a great experience for you. We will pass along your compliments to Patrick Shadrick for his outstanding service. Additionally, we're delighted that you found our finance department to be outstanding. We understand that financing plays a crucial role in the car-buying process, and we're committed to ensuring a smooth and efficient experience for our customers. Lastly, we're pleased to hear that our service department provided exceptional service to you. Maintaining the reliability and performance of your vehicle is important to us, and our service team works diligently to meet our customers' needs. Thank you once again for your positive feedback. We truly value your business, and we're here to assist you with any future automotive needs you may have.

July 03, 2023

Always courteous and timely on completion of service. Clean waiting room area and spacious as well. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Foster
Jul 03, 2023 -

Capital Toyota, Inc. responded

Thank you for your kind feedback! We're delighted to hear that you have consistently experienced courteous and timely service at Capital Toyota. Our team understands the importance of providing exceptional customer service and ensuring that your service experience is both pleasant and efficient. We're glad to know that we have met your expectations in terms of timeliness and professionalism. Maintaining a clean and comfortable waiting room area is also a priority for us. We want you to feel at ease while you wait for your vehicle, and we're pleased to hear that our spacious and clean waiting room has contributed to your overall satisfaction. Thank you for choosing Capital Toyota and for your continued support. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We're here to help!

July 01, 2023

Great service great customer service great scheduling and great service knowledgeable and responsive and respectful staff More

by morgantanner84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Blevins
Jul 03, 2023 -

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our service department at Capital Toyota. Our team takes great pride in delivering exceptional customer service and ensuring that our customers have a positive experience from start to finish. We're glad to know that our staff was knowledgeable, responsive, and respectful, providing you with the assistance you needed. Scheduling and convenience are important aspects of our service department, and we're delighted to hear that you found our scheduling process to be great. We understand the value of your time and strive to make the service experience as smooth and efficient as possible. Thank you for choosing Capital Toyota and for your kind words. We truly appreciate your business and the trust you have placed in us. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We're here to help!

June 28, 2023

Curry was amazing. He did a great job with my purchase, was very helpful and extremely professional. Capital Toyota will be the first dealership I come to for my next More

by felrod1233
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Capital Toyota, Inc. responded

Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that Curry provided you with an amazing car-buying experience at Capital Toyota. Curry is indeed an exceptional member of our team, and we're delighted that he went above and beyond to assist you with your purchase. We take pride in our staff's professionalism and dedication to providing top-notch service, and it's fantastic to know that Curry's efforts made a positive impact on your experience. We truly appreciate your loyalty and trust in us for your future vehicle purchases. It means a great deal to us that you consider Capital Toyota as your first choice when it comes to finding your next vehicle. Rest assured, we'll be here to provide you with the same outstanding service and assistance that you've come to expect from us. Thank you once again for your kind words and for choosing Capital Toyota. Should you have any further questions or need assistance, please don't hesitate to reach out to us. We're excited to serve you in the future and help you find your next perfect vehicle!

June 27, 2023

Great people to work with. Thank you very much for the help. Very good place More

by Bm2559067
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Capital Toyota, Inc. responded

Thank you for taking the time to leave us a fantastic 5-star review! We greatly appreciate your kind words and are thrilled to hear that you had a wonderful experience with us at Capital Toyota. Our team works diligently to ensure that our customers receive exceptional service, and it brings us great joy to know that we succeeded in providing you with a positive car-buying experience. We believe that buying a car should be an enjoyable and stress-free process, and we're delighted that our efforts resonated with you. We take pride in our dedicated staff who are always ready to go the extra mile to assist our customers. It's fantastic to hear that you found our team to be great people to work with. We strive to create a welcoming and supportive atmosphere for everyone who walks through our doors. At Capital Toyota, we are committed to offering high-quality vehicles and maintaining a reputation for excellence. Your satisfaction is our top priority, and we're glad that we could meet your expectations. We hope that your new vehicle brings you joy and meets all your needs. Once again, thank you for choosing Capital Toyota, and we look forward to serving you in the future. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

June 27, 2023

Curry was the best! Car buying experience process was quick and easy and I got exactly what I wanted! More

by jennym5787
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Capital Toyota, Inc. responded

Thank you for leaving us such a wonderful review! We're thrilled to hear that Curry provided you with exceptional service during your car-buying experience at Capital Toyota. Our team understands the importance of making the car-buying process quick and easy, and we're delighted that Curry was able to meet your needs efficiently. We strive to listen to our customers' preferences and ensure that they drive away with the exact vehicle they desire. It's fantastic to hear that you got exactly what you wanted. At Capital Toyota, we believe that a satisfied customer is the best testament to our commitment to excellence. We take pride in our team's ability to deliver outstanding service and provide a hassle-free experience for our valued customers. Thank you once again for your kind words and for choosing Capital Toyota. We truly appreciate your business, and we're here to assist you with any future automotive needs you may have. Should you have any questions or require further assistance, please don't hesitate to reach out to us.

June 26, 2023

Best salesman ever! If you’re looking for a car, definitely go to Capital Toyota and ask for Curry!! More

by tameisha05
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Capital Toyota, Inc. responded

Thank you for your glowing review and recommendation! We are thrilled to hear that you had an exceptional experience with Curry, one of our salesmen at Capital Toyota. Providing the best service possible to our customers is our top priority, and we're glad that Curry exceeded your expectations. Your endorsement means a lot to us, and we appreciate your trust in our dealership. We will make sure to recognize Curry for his outstanding salesmanship and dedication to customer satisfaction. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. Thank you for choosing Capital Toyota, and we look forward to serving you and others with the same level of excellence in the future.

June 26, 2023

I had a wonderful experience with Curry. He was attentive, friendly and knew exactly the right car for me. He gave me a hassle free experience and made me feel welcome. When you go looking f More

by Antony Sprason
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Cordell, Joe Kaufman
Jun 27, 2023 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your wonderful experience with Curry at Capital Toyota. We are thrilled to hear that Curry provided you with attentive and friendly service, ensuring a hassle-free car buying experience. It's fantastic to know that Curry's expertise led you to the perfect car, and we appreciate your recommendation to ask for him when searching for a vehicle. At Capital Toyota, we strive to create a welcoming and customer-centric environment, and Curry's dedication to making you feel valued is a true reflection of our commitment to exceptional service. We will make sure to recognize Curry for his outstanding assistance. Should you have any further questions or require additional support, please feel free to reach out. Thank you for choosing Capital Toyota, and we look forward to serving you in the future.

June 26, 2023

Marquita and Reta are the best sales people I have dealt with at any dealership. Since Reta was not available she recommended Marquita and I was treated like I was royalty. I would recommend Marquita to a More

by Walkerjd13
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marquita Jones, Reta Maynor
Jun 27, 2023 -

Capital Toyota, Inc. responded

Thank you for your wonderful feedback and for highlighting the exceptional service provided by Marquita and Reta at Capital Toyota. We are thrilled to hear that your experience with them exceeded your expectations and that you were treated like royalty. At Capital Toyota, we take great pride in our team and their dedication to providing outstanding customer service. Marquita and Reta are both valued members of our sales team, and we're glad to hear that their efforts made a positive impact on your car-buying experience. We greatly appreciate your recommendation of Marquita to others, and we're confident that she will continue to deliver exceptional service to all her customers. If there's anything else we can assist you with or if you have any further questions, please feel free to reach out. Thank you for choosing Capital Toyota, and we look forward to serving you and others with the same level of excellence in the future.

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