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Capital Toyota, Inc.
Chattanooga, TN
1,621 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,621 reviews
December 21, 2022
Very professional keep you updated on what’s going on not trying to put something on your car unless it’s needed I would recommend them to anyone. trying to put something on your car unless it’s needed I would recommend them to anyone. More
by lltankersley
Employees Worked With
Jake Davis
December 20, 2022
And the dealership is very friendly, efficient and caring about your needs. The parts are a little pricey. about your needs. The parts are a little pricey. More
by Jamesd54
December 19, 2022
Top notch I have been going to this dealership for many years! They do everything they can to make sure they do a good job and keep you comfortable, years! They do everything they can to make sure they do a good job and keep you comfortable, More
by Tentdan
December 03, 2022
Excellent service! ! Salesman Patrick Shadrick done a GREAT job finding the exact Tacoma truck I was looking for!! I would highly recommend Patrick to anyone shopping fo ! Salesman Patrick Shadrick done a GREAT job finding the exact Tacoma truck I was looking for!! I would highly recommend Patrick to anyone shopping for a Toyota! The entire process was great from Patrick to the finance department. I would recommend Capital Toyota to anyone….. I have already shared Capital Toyota and Patrick’s contact information to two potential truck buyers & I left the lot in my new Tacoma 4 hours ago. More
by ColonialExt.Kevin
Employees Worked With
December 01, 2022
Car buying is always a bit stressful and tedious. You always feel like they are gonna say whatever you want to hear to get you in the car, they seem pushy at times. So when the time came for me to p You always feel like they are gonna say whatever you want to hear to get you in the car, they seem pushy at times. So when the time came for me to purchase a car I was dreading it. We went to a few places and it was your typical oh this is the best car for you, they would avoid answering certain questions. We had one more place to go and I was dreading it. Then I met Marquita. She is absolutely amazing. There was no in your face pushing. She was fun to talk to, answered your questions, and when we said let me think about it She did just that. She made the entire ordeal delightful and fun. She made sure all questions or concerns were addressed and her concern was are you happy with this choice. The finicial delegate Joe was so nice and explained everything before letting you sign anything. This was the first car dealership I felt relaxed at ever. They are amazing people with interesting lives that genuinely want you to be happy with your vehicle purchase. I will recommend them to everyone that I know that is looking for a new car. Thank you guys so much. I love love my new ride!! More
by Jenn W.
Employees Worked With
Marquita Jones
November 22, 2022
This is the best place in the country to buy a vehicle hands-down. From the top to the bottom, it was a pleasant experience purchasing my 2023 Tacoma Trd off-road hands-down. From the top to the bottom, it was a pleasant experience purchasing my 2023 Tacoma Trd off-road More
by Kevin M.
November 22, 2022
Very Professional. Let us know what was happening, checked for any recalls and explained everything to us when we were done. They did not try upsell any unnecessary s Let us know what was happening, checked for any recalls and explained everything to us when we were done. They did not try upsell any unnecessary service. Over great experience. More
by RAV4 Chatt
Employees Worked With
Did not remember
November 20, 2022
My husband and I would highly recommend Marquita. She was knowledgeable, patient and fun to work with. She patiently showed and let us drive several vehicles before making our selection. Thanks Marqu She was knowledgeable, patient and fun to work with. She patiently showed and let us drive several vehicles before making our selection. Thanks Marquita for your great customer service! 👍🏽 More
by Mjanetsimmons2001
Employees Worked With
Joe Kaufman, Marquita Jones
November 19, 2022
I had a 30k mile service and a recall performed. The service manager worked hard to get me out of there quickly. The service manager worked hard to get me out of there quickly. More
by Bearpaw67
Employees Worked With
November 14, 2022
Above the mark! I really love the valet service - it really saves me a lot of time ! . I must have gave my home address by accident to the scheduler , but Deb came I really love the valet service - it really saves me a lot of time ! . I must have gave my home address by accident to the scheduler , but Deb came straight to my work 30 mns away and was very nice about the situation. Chris gave me good updates and was able to get my license plate off. Thanks Chris. Always thankful to Sandy and reviewing my bill with me on the phone. Thanks again for all the hard work and seamless workflow. More
by BRockwood
