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Capital Toyota, Inc.

Chattanooga, TN

4.8
1,629 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,629 reviews

November 03, 2022

The staff were very virtuous and did a great job at meeting the needs of my visit ,they left my truck in clean and excellent service,will definitely be back,Thank All of You More

by Vbullock67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Cordell, Jack Antinore
Nov 09, 2022 -

Capital Toyota, Inc. responded

Thank you for taking the time to leave such a great review!

Nov 09, 2022 -

Vbullock67 responded

Vbullock67@gmail.com

Nov 09, 2022 -

Vbullock67 responded

Great service friendly and attentive

November 01, 2022

Very good very good very good except for this survey which is totally too cumbersome….. I’d be surprised if even 25% of your customers follow through…. I love this dealership but I’ll never do another s More

by Rwhartonjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Capital Toyota, Inc. responded

Thank you for taking the time to leave a great review and we truly do appreciate the feedback!

November 01, 2022

Excellent service…. On time… professional and thorough….. Once again (why 15 words??)…..excellent service today More

by Rwhartonjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Capital Toyota, Inc. responded

Thank you for the great review and we appreciate your feedback on the form requirements

October 30, 2022

They verified that I actually needed the tires before installing them. Expected wait time that was given was actually exceeded More

by dboyles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Leamon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Capital Toyota, Inc. responded

Thank you for the great review and the opportunity to serve you!

October 27, 2022

Very prompt, professional and completed work as requested. One of the more pleasant dealer experiences More

by Mydnyterydur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Capital Toyota, Inc. responded

Thank you for taking the time to leave a great review!

October 26, 2022

Jeremy Wright was my salesman . He made everything easy gave us a great deal . No BS just friendly honest help in getting my wife and I a great vehicle!! Definitely recommend Capita More

by Dave C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Capital Toyota, Inc. responded

Hi Dave and welcome to the Capital Toyota Family! We also want to thank you for your great review!

October 25, 2022

I have had four great experiences at Capital Toyota. The first was the day of purchase and the next three have been Toyota care maintainence schedule appointments. All were handled very professionally More

by ES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Capital Toyota, Inc. responded

Thank you for taking the time to leave a great review and welcome to the Capital Toyota family!

October 23, 2022

Great Service Great Staff, came over with my 79 year old dad and they made us feel at home, I’ve always had great visits with this dealership, they can’t be beat. Brian Kilgore More

by brian.kilgore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Antinore
Nov 09, 2022 -

Capital Toyota, Inc. responded

Hi Brian and thank you for the great review! We are happy to serve you and your family!

October 18, 2022

My service advisor was courteous and professional. My vehicle was ready in the time frame given. Overall it was a pleasant experience. More

by Em
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Turner
Oct 20, 2022 -

Capital Toyota, Inc. responded

Hi Em and thank you for the great review!

October 01, 2022

Awsome at her job. You can tell she loves what she does. Bought a 2015 Subaru Forrester, came with 84 thousand miles and interior and outside was untouched. Love my Sub More

by Rondybarnes7866
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marquita Jones
Oct 20, 2022 -

Capital Toyota, Inc. responded

Thank you for the great review and welcome to the Capital Toyota family!

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