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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
1,988 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,988 reviews

January 02, 2024

We have bought 3 vehicles from Curry at Capital Toyota. He is great at finding the type of vehicle we're looking for and getting us the best deal too! He is knowledgable, easy to work with, and professiona More

by karaleegreen5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Capital Toyota, Inc. responded

Thank you for being a valued customer at Capital Toyota and for sharing your positive experiences with Curry! We're delighted to hear that Curry Stone has been instrumental in finding the right vehicles for you and securing the best deals. Your recommendation is greatly appreciated. If there's anything more we can do for you or if you have further comments, please feel free to reach out. We value your trust in Capital Toyota and look forward to assisting you with any future automotive needs. Safe and enjoyable driving!

December 29, 2023

This has been my go to dealership for the last 25 years. what a great place to buy and have an automobile serviced. great people! More

by pitmanwj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Simmons
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Jan 04, 2024 -

Capital Toyota, Inc. responded

Wow! Thank you for being a loyal customer for the past 25 years – we truly appreciate your trust and support. It's heartening to hear that Capital Toyota has been your go-to dealership for both purchasing and servicing your automobiles. We are delighted to know that you find our team to be great people, and we are committed to maintaining the high standards that have earned your confidence over the years. If there's ever anything more we can do for you or if you have further comments, please don't hesitate to reach out. We value your continued patronage and look forward to serving you for many more years to come.

December 24, 2023

Always professional efficient and timely get me right in within a day and explain everything they do to me ..a great company I highly recommend More

by briantecler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Shuford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Levi, Ashley Foster
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Dec 27, 2023 -

Capital Toyota, Inc. responded

Thank you so much for your high praise! We're thrilled to hear that your experiences with us have been consistently professional, efficient, and timely. It's wonderful that we could accommodate your needs promptly and that our team takes the time to explain everything to you. We truly appreciate your recommendation and value your trust in us. If there's ever anything else we can do for you or if you have further questions, please don't hesitate to reach out. Safe travels, and thank you for choosing us! 😊🔧🚗

December 23, 2023

Eddie runs a top notch business. I would highly recommend this dealership to anyone searching for a vehicle. More

by Climbnwill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Capital Toyota, Inc. responded

Thank you for your glowing recommendation! We're thrilled to hear that Eddie and our dealership have provided you with a top-notch experience. Your kind words mean a lot, and we appreciate your trust and confidence in us. If you or anyone you know is searching for a vehicle, we'd be honored to assist. If there's anything else you need or if you have further questions, feel free to reach out. Safe travels, and thank you for choosing us! 😊🚗🌟

December 23, 2023

The associates constantly ask to repair unnecessary things ,but necessary thing ,they say nothing about.. They appear not to be trustworthy. I purchased tires there and was told only yesterday that More

by Clara
Recommend Dealer
No
Employees Worked With
Jamey Blevins
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Dec 27, 2023 -

Capital Toyota, Inc. responded

I appreciate you bringing your concerns to our attention, and I'm sorry to hear about your experience. It's important for us to address your issues and provide you with a trustworthy and transparent service. I recommend reaching out directly to the dealership's management or service department to discuss your specific situation and get clarification on the issues you've mentioned. You can express your concerns about unnecessary repairs and inquire about the delayed information on the condition of your tires. This will help them understand your perspective and work towards resolving any issues you may have encountered. Open communication with the dealership can often lead to a better understanding of the situation and a resolution to your satisfaction. If you have specific details or documentation related to your concerns, it could be helpful to have those on hand when discussing the matter with the dealership.

December 22, 2023

Everybody in this dealership is great. From sales to service to the office staff. They are friendly and take care of my vehicle and me. More

by FOURUTFANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Thacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Livley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Foster
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Dec 27, 2023 -

Capital Toyota, Inc. responded

We truly appreciate your wonderful feedback! It's fantastic to hear that everyone at the dealership, from sales to service to the office staff, has been great. Providing friendly and attentive service is our priority, and we're thrilled to know that we've taken care of both you and your vehicle. If there's anything else you need or if you have any questions, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again! 😊🚗🌟

December 16, 2023

The sales team great! But, the service team is even better. They make customer service look easy. They are polite, helpful, fast, and they take the time to answer every qu More

by David Lawson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Capital Toyota, Inc. responded

Thank you for your fantastic review! We're delighted to hear that both our sales and service teams at Capital Toyota exceeded your expectations. Your kind words about our service team's excellence in making customer service look easy mean a lot to us. Providing a seamless and positive experience, from answering questions to delivering efficient service, is what we aim for. If there's anything more we can do for you or if you have any additional feedback to share, please feel free to reach out. We appreciate your 5-star rating and look forward to serving you again in the future. Safe travels!

December 13, 2023

I have been in twice for a scheduled service and was surprised how quickly my truck was ready. More

by vamathis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
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Dec 18, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're delighted to hear that you've been in twice for scheduled service, and each time, you were pleasantly surprised by how quickly your truck was ready. Providing efficient and timely service is a priority for us, and we're thrilled that we could meet your expectations. If there's anything specific you enjoyed about your visits or if there's anything else we can do for you, please feel free to let us know. We appreciate your trust in us, and we look forward to serving you again in the future. Safe travels, and thank you for choosing Capital Toyota!

December 13, 2023

Can’t imagine buying a car anywhere else! ! Best customer service! Highly recommended! Becca is the best car sales representative! More

by Savage717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Poteet
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Dec 18, 2023 -

Capital Toyota, Inc. responded

Thank you so much for your glowing review! We're thrilled to hear that you can't imagine buying a car anywhere else and that you had the best customer service experience at Capital Toyota. Your recommendation means a lot to us. We'll be sure to pass on your compliments to Becca. If there's anything else we can do for you or if you have any additional feedback to share, please feel free to reach out. We appreciate your trust in us and look forward to serving you again in the future. Safe travels, and thank you for choosing Capital Toyota!

December 13, 2023

Luis , one of the service managers did a great job getting my vehicle serviced in a very expeditious manner. I was in and out in less than 40 minutes for a oil change, tire rotation and 15 point insp More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
Report | Print
Dec 18, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with Luis, one of our service managers at Capital Toyota! We're delighted to hear that he did a great job in getting your vehicle serviced in a very expeditious manner. Providing efficient service, such as your oil change, tire rotation, and 15-point inspection, is what we aim for, and we're pleased that we met your expectations. We'll be sure to pass on your compliments to Luis. If there's anything else we can do for you or if you have any additional feedback to share, please feel free to reach out. We appreciate your kind words and look forward to serving you again in the future. Safe travels, and thank you for choosing Capital Toyota!

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