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Capital Toyota, Inc.
Chattanooga, TN
1,630 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,630 reviews
October 19, 2021
Aaron was very patient and helpful. I had an appt to meet with Caleb but he was with someone else when I arrived for 3,00 appt. and never acknowledged me being there so I’m very grateful I ended up with Aaro with Caleb but he was with someone else when I arrived for 3,00 appt. and never acknowledged me being there so I’m very grateful I ended up with Aaron. More
by Jcb4520
Employees Worked With
October 15, 2021
Andrew went over and beyond in providing excellent customer service while my Highlander was in for maintenance. I appreciate the extra measures he took for me while dropping off and picking up my vehi customer service while my Highlander was in for maintenance. I appreciate the extra measures he took for me while dropping off and picking up my vehicle. More
by Kevin M
Employees Worked With
Andrew Whitaker
October 12, 2021
2 hours for an oil change. Why? Appointment was at 2, out at 4:05pm. at 4:05pm. More
by Lost time
Employees Worked With
October 11, 2021
Jeremy is top notch! I went in with a number in mind, we found the vehicle, fiddled with the numbers and an hour later I was driving home. found the vehicle, fiddled with the numbers and an hour later I was driving home. More
by Charbour05
October 10, 2021
Car looked good when we took possession of it - the detail department did a great job. Our salesman did his best to make it a positive experience. detail department did a great job. Our salesman did his best to make it a positive experience. More
by dbeck1329
Employees Worked With
October 08, 2021
It was a busy day at the dealership, and the service adviser arranged for me to be taken home and picked up when the work was finished. adviser arranged for me to be taken home and picked up when the work was finished. More
by Chattalew
Employees Worked With
October 06, 2021
I took my 2006 Toyota Tundra SR5, that I bought in January 2021, in for a recall in June. The recall was serviced very quick and proper. But I was told that I need to look into changing Timing Belts January 2021, in for a recall in June. The recall was serviced very quick and proper. But I was told that I need to look into changing Timing Belts as the 4.7L Tundra requires it every 100,000 miles. I was told there was no date stamp on the timing belt and that it was the original one. It was going to be over 1k for the Timing Belt Kit and Labor. I instead opted to buy the kit myself and install at home for over 200 dollars. As I’m taking off the timing belt, I’m looking at it and it’s got good tread on it. Turns out there’s a date stamp on it from June 2018. All the time, effort, and money could’ve been saved. I’m unable to returned the kit I purchased but I know need the tensioner that I pulled off to get the timing belt off. I’m not pleased with the outcome. More
by Terry M.
Employees Worked With
Andrew Whitaker
October 06, 2021
Fast service. My car was ready in the time frame that he stated when I brought it in stated when I brought it in More
by dboyles
Employees Worked With
October 06, 2021
Have bought 3 cars there and been very pleased with them. They are very courteous and always accommodating. Will continue to use them in the future. They are very courteous and always accommodating. Will continue to use them in the future. More
by jerrymedlin
