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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,565 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,565 reviews

February 15, 2019

Excellent customer relations Raheim Brown Finance Manager and Dowain Nunes sales Consultant made our new car purchase seamless and enjoyable . We bought the car sight unseen. More

by GFFULFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us on your overall experience at the dealership with Raheim and Dowain! Congrats on your purchase! If you ever need anything, let us know.

February 14, 2019

UNBEATABLE! I’d always heard great things about Carl Black, nothing negative, so I new they would be on the list when I started my search. I spent days haggling w More

by BRYANMCDAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you, Bryan, for taking the time to leave such a detailed review on your overall five-star experience at the dealership with Dowain, Hector and, Louis! We strive to have the best customer service at all times, and your glowing review reflects that! Congrats on your truck! If you ever need anything, let us know! We hope to see you again soon. Welcome to the Carl Black family!

February 14, 2019

Best service ever Josh Patterson was the best sales guy I’ve ever had. I will definitely be recommending him to all of my friends and family and loving my new ride. More

by CJSIMPSON1996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Feb 14, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave such great feedback on your time spent at the dealership! We are happy to hear that Josh was a pleasure to work with! Thank you kindly for the recommendation and five-stars! We hope to see you again soon!

February 14, 2019

Great Job Without a doubt the most professional salesman I've ever had the pleasure of working with. We had some challenges that I didn't think we could overcom More

by Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt, Kamau Wilson
Feb 14, 2019 -

Carl Black Chevrolet Buick GMC responded

Allen, we appreciate you taking the time to leave such great feedback on your time spent at the dealership with John and Kamau! Your five-stars and recommendation mean the most to us! If you ever need anything, let us know. Until then, take care!

February 14, 2019

Best new car experience to date Will was very professional and went to great lengths to get the vehicle that I wanted, even though it wasn't on their lot. He answered all my question More

by RICHS40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Theiss, Kamau Wilson
Feb 15, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you kindly for taking the time to leave such great feedback with us on your time spent at the dealership with Will, Rich! Congrats on your purchase! We appreciate the five-stars and recommendation. If you ever need anything, let us know.

February 14, 2019

Just a Saturday Stress free ! I wasn't pressured into buying a new car . If I would have I would have left . Josh was helpful ,listening to what I wanted . More

by SUNKAT43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Josh Castaldo, Kamau Wilson
Feb 14, 2019 -

Carl Black Chevrolet Buick GMC responded

We are elated to hear that you had a wonderful five-star car buying experience at the dealership with Josh! Thank you for your recommendation and review! If you ever need anything, let us know!

February 14, 2019

Great Experience and Service My husband and I both bought automobiles and it was due in large part to your excellent Salesman Will Theiss. He made all the difference! We were ne More

by Belinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Theiss, Kamau Wilson
Feb 15, 2019 -

Carl Black Chevrolet Buick GMC responded

Belinda, we are happy to hear that you and your husband both had a fantastic car buying experience at the dealership with Will. We strive to have the best customer service at all times, and your great review reflects that! Congrats on your purchases. If you ever need anything, let us know!

February 13, 2019

Good Ol’Routine Great Deal Dowain is an awesome Sales Consultant — such an easy guy to speak with. Very knowledgeable about my ‘19 Chevy Equinox. He’s funny, fast and listens ve More

by Johnny Iannuzzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Feb 14, 2019 -

Carl Black Chevrolet Buick GMC responded

Johnny, thank you for taking the time to leave great feedback with us on your time spent at the dealership with Dowain. We strive to have the best customer service at all times, and your glowing review reflects that! Congrats on your third purchase! If you ever need anything, let us know!

February 13, 2019

A happy new customer When to just look and test drive a new Buick. Was treated great by our salesman. Only had one issue about how something was explained. But no big deal More

by TARA.KOFFLER
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Callander, Kamau Wilson
Feb 14, 2019 -

Carl Black Chevrolet Buick GMC responded

Tara, we are happy to hear that Chris was a pleasure to work with during your time spent at the dealership! Congrats on your purchase! If you ever need anything, let us know.

February 13, 2019

Josh Patterson is the best!!!! Josh Patterson and the rest of Carl Black is great! Josh makes the car buying experience so easy and he is a pleasure to work with. I highly recommend More

by CNNAJONAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Feb 14, 2019 -

Carl Black Chevrolet Buick GMC responded

We are happy to hear about your wonderful five-star experience at the dealership with Josh! Congrats on your purchase! We appreciate your recommendation, and hope to see you again soon!

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