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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,565 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,565 reviews

December 07, 2018

Great experience As soon as I walked in the door I was greeted and helped immediately. Left the dealer that day satisfied and in my new 2019 equinox. Great service and More

by ZORIF1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson
Dec 10, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us on your time spent at the dealership. Congrats on your 2019 Equinox! If you ever need anything, let us know!

December 06, 2018

GMC truck lease This is my 3rd vehicle from Carl Black, so I knew what to expect I am happy with 2018 Sierra Denali I leased at a very affordable monthly payment. More

by Rock1126
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Stephens, Kamau Wilson
Dec 07, 2018 -

Carl Black Chevrolet Buick GMC responded

Congrats on your third vehicle! We hope you are enjoying your 2018 Sierra Denali! If you ever need anything, let us know!

December 06, 2018

2018 Denali I was immediately met by Raheim when I arrived at the dealership. He went right to work with me and we went for a ride. He explained the features of t More

by JAKE3393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Dec 07, 2018 -

Carl Black Chevrolet Buick GMC responded

We are happy to know that Raheim was a pleasure to work with at the dealership! We strive to have the best possible customer service at all times! We hope to earn a five-star at your next visit. Take care, Jake!

December 05, 2018

Best deal yet I appreciate the staff in doing the best deal for me. They were looking out for me this year as last year was disappointing. Dwight and Dowain were my More

by SGTTROY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Neville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight McCombs, Sam Brutus
Dec 05, 2018 -

Carl Black Chevrolet Buick GMC responded

We are happy to hear that the whole team was a pleasure to work with during your time spent at the dealership Congrats on your purchase! If you ever need anything, let us know. Thank you for being a Valued Carl Black Customer! Take care.

December 05, 2018

Excellent Customer Service After researching deals, this dealership beat them all. Josh Patterson is not only a very passionate salesman who wants to please his customers, he kn More

by JKIO74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Dec 06, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us on your time spent at the dealership with Josh! We strive to have a five-star customer service and your glowing review reflects that! We hope to see you again soon! Take care.

December 05, 2018

Got me right where I needed to be with my payments! I had a lot of negative equity and I came in to the Dealer requesting a payment that I thought was going to be impossible but they Far with the bank More

by IRAM0421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Callander, Dylan Pellegrino, Kamau Wilson
Dec 05, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave great feedback with us on your time spent at the dealership! Congrats on your purchase! If you ever need anything, let us know.

December 04, 2018

Overall it was a good experience We visited this dealer months back although we didn't buy a vehicle at time the people were pleasant that's why we went back. More

by NONE3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Lopez, Razvan Matei
Dec 04, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for leaving a review with us! We appreciate the high rating and recommendation! We hope the next time you visit we earn five-stars!

December 03, 2018

Awesome!!! Fantastic all around experience!! Truck it beautiful. Always a pleasant experience at Carl Black. We have purschased many vehicles and will continu More

by Allison726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight McCombs, Kamau Wilson
Dec 04, 2018 -

Carl Black Chevrolet Buick GMC responded

Allison, we are thrilled to hear about your overall experience! Congrats on your purchase! We look forward to seeing you again in the near future!

December 03, 2018

Josh C is awesome! This dealership worked with me being an out of town buyer with no hassle at all. Detailed, close up pictures were sent promptly so they weren't wastin More

by LANDIS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Castaldo, Bryan Levitt, Kamau Wilson
Dec 04, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave a fantastic review with us on your overall experience. Thank you kindly for the five-stars and recommendation! We hope to see you again soon!

December 03, 2018

Excellent service JR was my salesman and he did an excellent sales from start to end, he was very honest from the beginning and optimistic. And of course Louis came to More

by MSALCEDO0204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Carl Black Chevrolet Buick GMC responded

We are elated to hear that JR and Louis were a pleasure to work with during your car buying experience at the dealership! Thank you for the five-stars and recommendation! If you ever need anything, let us know.

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