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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,571 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,571 reviews

September 24, 2018

Outstanding Josh Castaldo was our consultant and he was fantastic - very personable and went the extra mile on several points. We were looking for a very specifi More

by WELDAYIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Castaldo
Sep 25, 2018 -

Carl Black Chevrolet Buick GMC responded

We are thrilled to hear about the fantastic service you received at the dealership with Josh. We are elated to hear that Josh went the extra mile to make your experience top-notch! Thank you for the recommendation and five-star overall experience! We hope to see you again soon. Take care.

September 24, 2018

Great costumer service. Josh was great. He was happy and upbeat. He showed us exactly what we asked for. He was funny and very helpful. We bought a great car for a great pric More

by cd84grl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Carl Black Chevrolet Buick GMC responded

We are happy to hear about your great car buying experience at the dealership Josh. Congrats on your new purchase! We hope you are enjoying it! Welcome to the Carl Black family.

September 22, 2018

Great experience Joshua C helped me find the suv that works perfectly for my family. Everyone is respectful and courteous. I would recommend this location to family an More

by NAT0357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Castaldo, Bryan Levitt
Sep 24, 2018 -

Carl Black Chevrolet Buick GMC responded

Nat, we are thrilled about the positive car buying experience you received at the dealership with Joshua. Thank you for the recommendation and five-star rating. We look forward to seeing you again soon. Take care.

September 21, 2018

Overall great experience Ally was amazing. He greeted me as soon as I parked and was very helpful with the whole process. I did not give 5 stars because the while process took More

by KDTEJERO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ally, Kamau Wilson
Sep 24, 2018 -

Carl Black Chevrolet Buick GMC responded

We are elated to hear about your great experience at the dealership with Ally! Congrats on your purchase. We hope you are enjoying it! If you ever need anything, let us know. Although the process took longer than you had hoped, we thank you for being patient. Welcome to the Carl Black family!

September 21, 2018

As always great customer service This has been The fourth or fifth time that we purchased a vehicle from Carl Black. Let me tell you no regrets. The three individuals (A TEAM) that More

by 2016 Nissan Maxima SR (Rolon)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Sep 24, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave such great detailed feedback on your time spent at the dealership with the whole team! We are elated to hear that the service you received was top-notch! We look forward to seeing you in the future. Take care.

September 19, 2018

Awesome! It was great working with John P. Very professional and informative. His Response to my questions were very print. He made me feel that he went the ex More

by GLOLEW158
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson
Sep 20, 2018 -

Carl Black Chevrolet Buick GMC responded

We are happy to hear that your time spent at the dealership with John P. was a positive one! Your recommendation and five-star rating are greatly appreciated!

September 19, 2018

Awesome team Matt and Hector were awesome. Fantastic customer service. I was not planning to buy that day but they made it so easy and accommodating that I changed More

by Eva R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Carl Black Chevrolet Buick GMC responded

Eva, we thank you for taking the time to leave feedback with us on your time spent at the dealership with Matt and Hector! We pride ourselves on great Customer Service and your review reflects that! Congrats on your purchase! If you ever need anything, let us know.

September 16, 2018

Outstanding Customer Service! Thank You So Much Josh Patterson and Hector Jiménez for your outstanding Customer Service I Love the Car ! My wife and I will be back for service in More

by James717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Carl Black Chevrolet Buick GMC responded

James, we are elated to hear that you had a fantastic car buying experience at the dealership with Josh, Hector and, Jimenez! Congratulations on your new vehicle! We can't wait to work with you and your wife in the future. Take care!

September 15, 2018

i have already referred a co-worker Friendly took time to explain things. I did not feel rushed or pushed at any time. Plenty of vehicles and colors in stock. After purchase Jordan to More

by MEMECHICK92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorden Mesenbourg
Sep 17, 2018 -

Carl Black Chevrolet Buick GMC responded

We thank you for taking the time to leave feedback with us on your time spent at the dealership! We pride ourselves in great Customer Service and your fantastic review reflects that. Thank you for the recommendation and five-star rating. We hope to see you again soon.

September 14, 2018

Excellent Service Whent above and beyond to get me in the truck I wanted. They were very patient and not pushy. Third vehicle I have purchased from Carl Black. More

by THBSMITH.TS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Curcuru, Kamau Wilson
Sep 17, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave such great feedback with us on your time spent at the dealership. Congrats on your third purchase! We thank you for always choosing Carl Black. We look forward to working with you again in the future! Take care.

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