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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,565 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,565 reviews

August 20, 2018

These guys went above and beyond These guys worked with my budget to ensure i got what i wanted OR in my case they found the perfect fit for me, Tim took his time and listened to my r More

by citawoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Stephens, Razvan Matei
Aug 21, 2018 -

Carl Black Chevrolet Buick GMC responded

We are happy to hear that you had a positive experience at the dealership with Tim. Congrats on your new purchase! We can't wait to work with you again soon!

August 20, 2018

Repeat Customer I drove all the way from Fort Lauderdale to Orlando because Carl Black is MY dealer of choice. This is my 3rd car from them. More

by RickVoyles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Lopez, Razvan Matei
Aug 21, 2018 -

Carl Black Chevrolet Buick GMC responded

Hey Rick! We thank you so much for being a Valued Carl Black customer! Congrats on your third vehicle with us! If you ever need anything, let us know! Hope to see you soon.

August 19, 2018

Wow!! Outstanding experience from a professional team. My son and I have been shopping for a new car for him for several weeks. We had reached out to several dealerships and by chance received a few email More

by John T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Hanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

Carl Black Chevrolet Buick GMC responded

John, we are so elated to hear that you and your son had an excellent car buying experience with the whole team! We pride ourselves with great Customer Service and your glowing review reflects that! Congratulations on the Camaro! If you ever need anything, lets us know! We hope to see you around soon! Take care.

August 17, 2018

Buick Encore We got a Buick Encore this week and it was an amazing experience. Richard Lopez was extremely kind and patient and stayed with us until the very end. More

by ISIS.GUTIERREZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Lopez , Sam Brutus
Aug 17, 2018 -

Carl Black Chevrolet Buick GMC responded

Congrats on the Buick Encore! We are happy to hear you had an excellent car buying experience at the dealership with Richard! If you ever need anything, let us know! Take care.

August 17, 2018

Awesome no pressure Dealership. Salesman was very attentive to my needs and wants on a vehicle. Would definitely recommend this Dealership to all my family and friends. Looking forw More

by JSC13815
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Seldin
Aug 20, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for the great feedback on your time spent at the dealership! We thank you for the recommendation and look forward to seeing you again soon!

August 17, 2018

2018 Buick Encore Excellet!! Had a wonderful experience here at Carl Black of Orlando. Chris was an amazing sales guy and answered all my questions and got me into my d More

by COUTINHOJENNIFER11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Patterson , Chris Callander, Bryan Levitt
Aug 20, 2018 -

Carl Black Chevrolet Buick GMC responded

We are elated to hear that you had an excellent car buying experience at the dealership with Chris! Congratulations on your new purchase if you ever need anything, please let us know. Welcome to the Carl Black family!

August 16, 2018

Review Overall our expirence at Carl Black was good however the salesperson could have been better educated about which accessories come with each package. A More

by EHANKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Pellegrino, Razvan Matei
Aug 17, 2018 -

Carl Black Chevrolet Buick GMC responded

We thank you for taking the time to leave a review on your time spent at the dealership as it helps us improve. If you would like to talk further about your experience, feel free to reach out to GM - Omar Rodriguez - 407-426-3000 - orod@carlblack.com. Thank you.

August 16, 2018

Stayed cool under pressure! I’m not an easy customer but I can say they really have been bending over to make me happy. I’m really warming up to my new car! (I really didn’t want More

by TARCHIE626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Carl Black Chevrolet Buick GMC responded

We are so thrilled to hear that you had a great time at the dealership with Raheim and Hector. Congrats on your new purchase! If you need anything, let us know! Take care,

August 15, 2018

Good service satisfied with everything I would recommend everybody to this place it was good service good communication good people this is the second class this is our second purchase in t More

by Jenny 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Aug 16, 2018 -

Carl Black Chevrolet Buick GMC responded

Hey Jenny! Thanks for taking the time to leave such great feedback with us! We thank you for the recommendation and hope to see you again in the near future! Congrats on the new purchase!

August 15, 2018

Best Dealership I’ve been too This was my second time going to this dealership, I recommend it to all my friends & family. Matt Miller was my salesman & I can honestly say he’s the More

by BDS96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2018 -

Carl Black Chevrolet Buick GMC responded

We are elated to hear about your ongoing great experiences at the dealership with Matt and Hector! Congrats on your second purchase! We thank you kindly for your recommendation and glowing review. If you ever need anything, let us know!

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