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Carl Black Chevrolet Buick GMC

Orlando, FL

4.4
1,531 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,531 reviews

July 19, 2018

Great service I was in desperate need of a new vehicle and after a week of shopping around I decided to swing by Carl Buick where I met Leonard Willis my salesman. More

by No time to waste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Jul 19, 2018 -

Carl Black Chevrolet Buick GMC responded

We are elated to hear that your time spent at the dealership with Leonard was a great experience! We pride ourselves in great customer service and are happy to hear that your expectations were met! We will be sure to send praise his way. Thank you for the review and the five-star rating! Take care.

July 18, 2018

Great experience This is the second vehicle we have purchased from Carl Black. The salesperson was very knowledgeable and helpful. They answered all of my questions an More

by LGTG93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Stephens, Kamau Wilson
Jul 18, 2018 -

Carl Black Chevrolet Buick GMC responded

We are happy to hear that your ongoing time spent at the dealership is a positive experience! Congrats on your new truck! We thank you for your recommendation!

July 17, 2018

Very satisfied Wonderful experience, we just boughted our third vehicle in Carl Black, and every time it’s an different and positive experience. Thank you Mr. Brow More

by MARIBEL22L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Carl Black Chevrolet Buick GMC responded

We are elated to hear about your ongoing wonderful experiences at the dealership with Raheim and Louis! We thank you for being a valued Carl Black customer and can't wait to work with you again in the future!

July 17, 2018

Great vehicle experience! Great experience at Carl Black. Leo and everyone did a wonderful job at getting my business. They earned it and deserved it. I would recommend them More

by JOHNGIACOVELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan, Razvan Matei
Jul 18, 2018 -

Carl Black Chevrolet Buick GMC responded

Hi John! we love to hear great feedback and are happy you took the time to do so! We are thrilled to hear that your time spent at the dealership with Leo and the whole team was a great experience for you! Congrats on the new vehicle and we thank you for the recommendation! Take care!

July 17, 2018

Amazing John Palko is awesome. He worked with me. I came in for a service on my Cadillac. Ended up needing more work then it was worth. He got me in to a newe More

by Jeepin Life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Carl Black Chevrolet Buick GMC responded

We appreciate you taking the time to leave a review on your time spent at the dealership with John. We are thrilled to hear that he made your car buying experience a breeze. If you ever need anything, please let us know.

July 17, 2018

Malibu 2014 I went to Carl Black just to get an Idea of a car that I might want to buy. Jordan came out and started helping us with looking at cars. In the end he More

by Hedwig78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorden Mesenbourg, Kamau Wilson
Jul 18, 2018 -

Carl Black Chevrolet Buick GMC responded

We are so thrilled to hear that Jordan helped you find a vehicle you loved! Congrats on your 2014 Malibu! If you ever need anything, please let us know! Welcome to the Carl Black family!

July 17, 2018

Service Staff is friendly and welcoming. Have only had one bad experience. It was with a salesman and I believe he’s no longer employed there. Service departm More

by e2fredrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jul 18, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave such great feedback! We greatly appreciate it!

July 17, 2018

Great Out of the 12 dealerships I have look at for the past 3 weeks, I'm proud to say this dealership was the best! Dylan was an honest, respectful, and str More

by AMBERJEAN616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Pellegrino
Jul 18, 2018 -

Carl Black Chevrolet Buick GMC responded

Hello Amber, we thank you for taking the time to leave such great feedback! We are happy to hear that Dylan went above and beyond to find you the perfect vehicle! If you ever need anything, please let us know! Welcome to the Carl Black family!

July 16, 2018

Buying new truck Travis Hanes and Matt Miller were very professional and very helpful through the entire process. I would recommend anybody to seek their advice in the More

by Jhens3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Hanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2018 -

Carl Black Chevrolet Buick GMC responded

Jhens3, thank you for taking the time to leave such a great review on your time spent at the dealership with Travis and Matt. We thank you for the recommendation and hope to see you again soon.

July 15, 2018

SATISFIED Stunning customer services, from the sealer to the finance, All process was very professional, direct, and transparent. Mr. Brown and Mr. Leon make me More

by LleonSys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2018 -

Carl Black Chevrolet Buick GMC responded

Congrats on your new purchase! We are thrilled to hear that your time spent at the dealership was great. We thank you for the recommendation and the overall five-star experience. We hope to see you again soon!

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