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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,567 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,567 reviews

July 23, 2018

Excellent Experience My daughter and I went to Carl Black because of a previous good experience with the dealership. This time, the service was even better and we drove ho More

by Cindy.mitchell82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily , Jonathan Lopez, Bryan Levitt
Jul 23, 2018 -

Carl Black Chevrolet Buick GMC responded

Cindy, we are thrilled to hear that you and your daughter had a great car buying experience. If you ever need anything, please let us know. Welcome to the Carl Black family!

July 23, 2018

Traded in my 17 Terrain for an 18 Terrain I was bored this morning and took a ride over to Carl Black to see how the new Terrain looked. I had a 2017 so I didn’t need a new car at all. I start More

by Livin1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2018 -

Carl Black Chevrolet Buick GMC responded

We are happy you took the time to leave a great review of your time spent with Raheim! Congratulations on your new 2018 Terrain! If you ever need anything at all, please let us know! Welcome to the Carl Black family!

July 21, 2018

An experience I won’t forget! Buying a car is a very stressful experience. I was completely upside down on my car and this experience was one that will always stand out to me. Jord More

by Story
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorden Mesenbourg, Sam Brutus
Jul 23, 2018 -

Carl Black Chevrolet Buick GMC responded

We are so elated to hear about your wonderful car buying experience at the dealership with Jordan and Sam! Congratulations on your new vehicle! If you ever need anything, please let us know. We thank you for the kind words and the recommendation. Take care.

July 20, 2018

Great place to buy a car This is the best place in town to buy a car the staff are right there to answer any questions you might have and they will get you in to the car you w More

by ICEMANBONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Theiss, Razvan Matei
Jul 23, 2018 -

Carl Black Chevrolet Buick GMC responded

Hi, thank you for taking the time to leave a review! We thank you for the kind words and the recommendation! If you ever need anything, please let us know! We hope to see you again in the near future. Take care.

July 19, 2018

Great service I was in desperate need of a new vehicle and after a week of shopping around I decided to swing by Carl Buick where I met Leonard Willis my salesman. More

by No time to waste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Jul 19, 2018 -

Carl Black Chevrolet Buick GMC responded

We are elated to hear that your time spent at the dealership with Leonard was a great experience! We pride ourselves in great customer service and are happy to hear that your expectations were met! We will be sure to send praise his way. Thank you for the review and the five-star rating! Take care.

July 19, 2018

Had a great experience - ASK for Josh Patterson Had an enjoyable buying experience. Josh worked hard for my business and took care of me. I'll definitely be back when it's time to buy again. More

by Sangster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2018 -

Carl Black Chevrolet Buick GMC responded

It's great to hear that you had an excellent experience at the dealership with Josh! Thank you for taking the time to leave a review. We look forward to working with you again in the future! Take care.

July 19, 2018

MeganH-Tahoe Great Deal! Great Experience! Even drove to Georgia to get the vehicle I wanted!! Would definitely recommend Josh, Louis, & Travis! Thanks again, I More

by Meg5490
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Hanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Castaldo
Jul 20, 2018 -

Carl Black Chevrolet Buick GMC responded

Hi Meg! We are thrilled to hear about your great car buying experience with the team at the dealership! We thank you so much for the recommendation. Congratulations on the new 2018 Tahoe! If you ever need anything, let us know! Take care.

July 18, 2018

Great experience This is the second vehicle we have purchased from Carl Black. The salesperson was very knowledgeable and helpful. They answered all of my questions an More

by LGTG93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Stephens, Kamau Wilson
Jul 18, 2018 -

Carl Black Chevrolet Buick GMC responded

We are happy to hear that your ongoing time spent at the dealership is a positive experience! Congrats on your new truck! We thank you for your recommendation!

July 17, 2018

Amazing John Palko is awesome. He worked with me. I came in for a service on my Cadillac. Ended up needing more work then it was worth. He got me in to a newe More

by Jeepin Life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Carl Black Chevrolet Buick GMC responded

We appreciate you taking the time to leave a review on your time spent at the dealership with John. We are thrilled to hear that he made your car buying experience a breeze. If you ever need anything, please let us know.

July 17, 2018

Malibu 2014 I went to Carl Black just to get an Idea of a car that I might want to buy. Jordan came out and started helping us with looking at cars. In the end he More

by Hedwig78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorden Mesenbourg, Kamau Wilson
Jul 18, 2018 -

Carl Black Chevrolet Buick GMC responded

We are so thrilled to hear that Jordan helped you find a vehicle you loved! Congrats on your 2014 Malibu! If you ever need anything, please let us know! Welcome to the Carl Black family!

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