Carl Black Chevrolet Buick GMC

Leo made the process seamless. Was very informative, transparent and made the process of buying a new vehicle as easy as possible. transparent and made the process of buying a new vehicle as easy as possible. More

My family always uses CBO. We’ve always received excellent service. I recently had my second personal experience with their service department. Sean Womer was personable, professional, and truly c excellent service. I recently had my second personal experience with their service department. Sean Womer was personable, professional, and truly concerned about our problem. He worked with us; answering questions and helping us make decisions regarding the best options for our situation. He provided great service, saw to it that we were back on the road as soon as possible, and got us the best possible “out the door” service/repair rate. A young man who genuinely cares about his customers… “Thanks,” to Sean, and the whole Service and Repair Dept. at Carl Black. More

I would highly recommend Carl Black Orlando for purchasing your new vehicle. Leo was the best to work with. My son is extremely happy with his new truck. purchasing your new vehicle. Leo was the best to work with. My son is extremely happy with his new truck. More

Ryan and Leo were great! They really made the process easy and kept in communication with me while I waited for my new car to arrive! I gave a 3 out of 5 stars only because the dealership would not honor easy and kept in communication with me while I waited for my new car to arrive! I gave a 3 out of 5 stars only because the dealership would not honor my friends and family discount for GM. This is no reflection on Ryan or Leo, but is a reflection on the dealership itself. If cars weren’t so limited, I would have gone elsewhere for a place that would have honored the friends and family discount. More

Leo did an awesome job with making my purchase of both my vehicles awesome and pleasant!! HIGHYL recommend!!! vehicles awesome and pleasant!! HIGHYL recommend!!! More

Live in merritt island been going to carl black orlando last 10yrs the best there is last 10yrs the best there is More

Very what unprofessional dealership would not want to give me numbers of my monthly payments without pulling my credit. How am I supposed to know what I can afford if I don't even know what my payments w give me numbers of my monthly payments without pulling my credit. How am I supposed to know what I can afford if I don't even know what my payments would be. Secondly, the sales rep while on a test drive was judging a customer told me and my wife you see that customer there in front of the Corvette. You would never think he could buy a Corvette cuz he dressed like a bum but yet he did buy it. This is VERY unprofessional. I would not recommend this dealership to anyone I went down the street to a neighboring dealership and got professionalism and courtesy! Was even able to purchase a brand new vehicle! This place should be shut down More

I was extremely satisfied in working with Dowain Nunes and the Financial Director in the purchase of my 2022 Equinox. It was the only vehicle that I wanted to buy and they made it possible. and the Financial Director in the purchase of my 2022 Equinox. It was the only vehicle that I wanted to buy and they made it possible. More

My truck is 2 years old with 30,000 miles and there were several warranty issues. When I arrived, they told me I would have to leave my truck for 3 to 4 days and they did not tell me this when I scheduled several warranty issues. When I arrived, they told me I would have to leave my truck for 3 to 4 days and they did not tell me this when I scheduled the appointment. I had to fight with them to get a loaner car which took 5 days to get, thus leaving me without a vehicle. They failed to provide updates, thus leaving me in limbo and calling to check the status every few days in which I was continuously told we don't know when your vehicle will be ready. The vendor used to replace my leaking back window also broke molding in my truck, thus I had to wait longer for the replacement molding. Almost 2 weeks later I go to pick up my truck, I walk in the service area where 10 guys are stand and not one of them says how may I help you. Then once I get someone's attention they hand the keys over to someone else to bring the car up and said He's good to go. I had to ask for paperwork and then ask if they did everything. They pulled the truck up with tape still over the back window, I asked is that still needed, no they just forgot to take it off. Very unprofessional and have no customer service, I will never take my truck here again. More

10/10 Recommend Leo and the team at Carl Black. They definitely did the the correct things in helping me get into the vehicle that I needed. Leo didn't push, or try to stick me in a vehicle with more th definitely did the the correct things in helping me get into the vehicle that I needed. Leo didn't push, or try to stick me in a vehicle with more then I needed. More