Back

Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,567 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
Contact Dealership

11500 East Colonial Drive

Orlando, FL

32817

Directions

By Type

Showing 1,567 reviews

June 01, 2019

New vehicle purchase We had an amazing experience at Carl Black buying our new GMC Acadia. Dowain made the experience very enjoyable and helped us find the perfect vehicle More

by monstermilte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Carl Black Chevrolet Buick GMC responded

We are glad to hear you had such a great experience with us and we hope you are enjoying your new GMC Acadia! Let us know if there is anything else we can do for you.

May 31, 2019

Outstanding Experience No pressure Luis Reyes was exceptional in Getting the job done. Best Salesman I have ever delt with in buying vehicles. Entire Staff was warm and Friendly. Would More

by Michael Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson, Luis Reyes
Jun 03, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for the 5-star review, Michael! We are glad to hear that Luis and the rest of our staff helped make your experience great! Let us know if there is anything else we can do for you.

May 31, 2019

Long day but successful I stayed very long due to short staffed financing area. Luis stayed with me through the car buying process. Hector did the what he could to get me an More

by SHINKAMAY86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Reyes
May 31, 2019 -

Carl Black Chevrolet Buick GMC responded

Thanks for taking the time to leave a review and for your business. Let us know if there is anything else we can do for you!

May 30, 2019

Helpful saleperson Friendly, helpful and answer questions when asked or needed. Would recommend others to go to this car lot. Keep up the good work and stay helpful. More

by SHAVON31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson
May 31, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you so much! We appreciate you taking the time to leave a review.

May 30, 2019

Treat you like family! We love this dealership! Omar and his team treat you like family. We’ve bought several vehicles from Carl Black and it will continue to be our go to d More

by Kchadwick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Carl Black Chevrolet Buick GMC responded

We certainly strive to be the best, and we're glad to hear your experience reflected that. Thank you so much for sharing. We hope to see you again in the future.

May 29, 2019

Nice car, terrible closing Drove over an hour to the dealership to test drive a car I already did research on. Came with check in hand preapproved from my bank. The most simple More

by Hello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Louis Leon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Lopez
Jun 03, 2019 -

Carl Black Chevrolet Buick GMC responded

We appreciate you taking the time to leave us honest feedback and would appreciate even more an opportunity to discuss your experience with you. If you'd be willing to give our Business Director Travis Hanes a call at 407-426-3000, we would like to learn more about this situation. We hope to hear from you soon.

May 29, 2019

Buying Experience I had an amazing experience in purchasing my first vehicle with Carl's Black due to the knowledge and professionalism of my Salesperson (Jr Munoz). He More

by KEITY_GUERRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson, JR Munoz
May 29, 2019 -

Carl Black Chevrolet Buick GMC responded

It can be daunting to purchase your first vehicle, but we're so glad to hear we made the experience a positive one for you! We look forward to seeing you again down the road.

May 29, 2019

Amazing Salesman was professional and really catered to my needs will absolutely recommend this car lot and salesman to anyone. Staff was also very helpful in More

by HSURFERTIBURON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson, Luis Reyes
May 29, 2019 -

Carl Black Chevrolet Buick GMC responded

Thanks for the positive feedback! We're glad we could help you find exactly what you wanted, and we hope we can help you again in the future.

May 29, 2019

New car The Sales representative was very understanding to my time and questions. Ben helped with how the car operates and the features of the car. This is t More

by SORRENTINODAVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson, Benjamin Fordham
May 29, 2019 -

Carl Black Chevrolet Buick GMC responded

We're so glad to hear you had a great experience with us! We aim to provide assistance and answers with each vehicle purchase, so it's great to know we did just that for you. We look forward to seeing you again down the road!

May 29, 2019

Friendly and helpful Josh was great! He was super helpful and willing to get the right car for me. The finance side took a bit longer than I expected... but they were quic More

by PINACTIONPROMOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Rodgers, Josh Castaldo, Kamau Wilson
May 30, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for this five-star review! We're glad to hear that Josh was so helpful and was able to get you the right vehicle. We appreciate your business!

...
91
...