Carl Burger Dodge Chrysler Jeep RAM World

Carl Burger is one of the best in the business. I highly recommend them next time you're thinking of getting a new vehicle. I highly recommend them next time you're thinking of getting a new vehicle. More

I went to Carl Burger Ram after walking away from another dealer who was too aggressive. This other dealer offered a ridiculous low offer on my trade-in and then proceeded to disqualify me from the listed i dealer who was too aggressive. This other dealer offered a ridiculous low offer on my trade-in and then proceeded to disqualify me from the listed incentives on the new truck, including the $500 military discount, as a 24 year Navy Veteran I was thoroughly discouraged. I went to Carl Burger, dreading a repeat from the previous day. At Carl Burger I was greeted and treated like a valued customer by Alexander Gurrola sales rep., no up-sell on the new truck and a fair price on my trade in, not even a hint of pressure! Brian Hackenburg in Finance, was very friendly explained every step and was quick with the paperwork . That's the difference between a family owned dealership and a corporate store where only profits count and not the customer. I always have a choice as to where I spend my money, and its not going to be with someone who treats me like dirt. More

I purchased parts they put a part on the bill not for the work i was having done by my mechanic did but use part but openers then then he realizes and found out the first part was incorrect They do not kno work i was having done by my mechanic did but use part but openers then then he realizes and found out the first part was incorrect They do not know but charge for additional part My husband never went there and I will not return More

Carlos Hernandez was a very pleasant, knowledgeable and professional sales person. He is a great asset to your company! Brian Hackenberg was very thorough when he explained everything that we were signin professional sales person. He is a great asset to your company! Brian Hackenberg was very thorough when he explained everything that we were signing. We found everyone we dealt with at Carl Burger Dodge was courteous and professional. More

Everyone was great my sales guy Brandon was super friendly, knowledgeable and not at all pushy. Got a super good deal on my new Gladiator Mohave! It’s so cool and beautiful! All loaded up too. Ha friendly, knowledgeable and not at all pushy. Got a super good deal on my new Gladiator Mohave! It’s so cool and beautiful! All loaded up too. Haven’t been a fan of the Stellantis/Fiat DCJR brand so we’ll see how it goes. More

Walked away with a great truck for a good price. Preston was helpful and assisted in ensuring we were satisfied. Preston was helpful and assisted in ensuring we were satisfied. More

STAY AWAY - Fraudulent CPO Certification & Terrible Service Bought a "certified" 2019 RAM 1500 Limited with supposed 125-point inspection. Within 2 months, multiple critical issues: Safety Fa Service Bought a "certified" 2019 RAM 1500 Limited with supposed 125-point inspection. Within 2 months, multiple critical issues: Safety Failures: Truck went into limp mode on freeway with THREE simultaneous errors - throttle control, stability control, and collision warning all failed. Independent shop found MAP sensor barely plugged in, air filter disconnected, loose battery terminals - all from Carl Burger's careless work. Undisclosed Collision Damage: Body shop discovered extensive prior accident damage (bumper to rear door) with amateur repairs: dust in paint, peeling clear coat, mismatched parts, visible blend lines. NEVER disclosed during sale. Service Department Failures: Returned twice for squeaking suspension. First visit - denied issue existed. Second visit - sprayed silicone as temporary fix instead of proper repair. Complained twice about folding mirrors before they bothered fixing them. Hidden Charges: $900 GlassCoat protection plan never disclosed - discovered later reading contract. Dashboard Defect: Leather dash waves when cold, only looks normal when heated. Shown truck in afternoon when defect was hidden. Dismissive Attitude: Service staff treats customers like they know nothing. Receptionist is unprofessional and barely understandable. Their "125-point inspection" is fraudulent. This is systematic deception, not isolated mistakes. Filed complaint with RAM Corporate. Considering legal action. Do not trust their CPO certification process. More

Everyone at Carl Burger was easy going and personable. Very helpful in finding me the Gladiator that I was looking for. They all took the time to listen instead of hurrying through the process of purchasi Very helpful in finding me the Gladiator that I was looking for. They all took the time to listen instead of hurrying through the process of purchasing a new Jeep. Thanks again. More

Experience was fine overall. Not very happy that I have to bring my new truck back within a week to fix things . Not very happy that I have to bring my new truck back within a week to fix things . More

This is the second vehicle I purchased from this gang, so obviously I like them! obviously I like them! More