Carl Burger Dodge Chrysler Jeep RAM World - Service Center

I purchased a 2018 Jeep Wrangler on 2/12 with accessories that didn’t work with the promise that they would be repaired and working. I have driven my “new” car for 12 out of the last 27 days and my first pay that didn’t work with the promise that they would be repaired and working. I have driven my “new” car for 12 out of the last 27 days and my first payment is due in three days. My car is still in service at Carl Burger. Update to this review: Since Preston was on baby watch during our purchase transaction we'll cut him some slack. Sonny in Finance was great! We have since taken delivery of our vehicle and it has been repaired as promised. After some back and forth with service they have done a great job of repairing the issues and kept all of their promises. More

They kept my car and made me find my way home from La Mesa to Imperial Beach with a 2yr old. I picked up my car and 2 days after I had to bring it back for the same issue, they have claimed it was fix. T Mesa to Imperial Beach with a 2yr old. I picked up my car and 2 days after I had to bring it back for the same issue, they have claimed it was fix. They kept my car for 3 days and the same light its back on! They waiting for my warranty to expire so i have to pay to get it fix. More

I am still waiting for my new truck to be fixed. Going on 3 months now. Features I was told would work with my phone does not work. 3 months now. Features I was told would work with my phone does not work. More

Even in the midst of a pandemic, cars still need to be serviced. David was my service advisor, and he helped me get my car back to the service bay to get my oil change quickly. He checked with me regularl serviced. David was my service advisor, and he helped me get my car back to the service bay to get my oil change quickly. He checked with me regularly to let me know its progress, and handled everything for me because we weren’t allowed in the office due to Covid-19. I didn’t buy my car here, but they are definitely my go to service provider! More

Frank went above and beyond and I appreciate his I can help you attitude. BUT you guys should be coming out to customers car instead of us going inside. Its so awkward walking the in that door and pe help you attitude. BUT you guys should be coming out to customers car instead of us going inside. Its so awkward walking the in that door and people just stare at you like your lost. More

I went to carl burger to receive a oil change /filters. .0n monday 03-09-20 went to express service to obtain service on 2016 Wrangler sport. As I eyed waiting room to wait for service I asked myself should .0n monday 03-09-20 went to express service to obtain service on 2016 Wrangler sport. As I eyed waiting room to wait for service I asked myself should I get a coffee or ask a question???. As I thought on this I representative said you have a question??? . I replied oh it can wait till the end of year 2020. So, after, a short time a gentleman came up to me - his name is : Dennis Jack Ford . Mr. Ford asked many questions ????. Further as the day progressed Mr. Ford answered my questions as I did his questions ??. He helped me feel comfortable and I developed a trust in his advise. He was extremely professional and supporting . so further , I originally came to carl burger dodge- jeep- Gmc for service and I appreciate his style and much help in making a decision that I didn't think was realistic or possible until maybe the of the year 2020. Also, further - he pointed to the possibility that after I communicated that my ex-wife is greatly in need of a adequate vehicle. So, he explained and gracious with more outstanding professional research inquired and located a vehicle that she was surprised and pleased to meet all of her needs. The only !!! well unfortunate factor in the equation is that she is relying on my financial support to accommodate her in this vehicle venture . Again, I appreciate Mr. Dennis Jack Ford support Respectfully, Michael Dennis Rias Retired Engineer San Diego Fire Service as well : VietNam veteran combat medic USN - Marines First Marine Division- Camp Pendleton - California More

unable to repair my jeep. Told me to take it somewhere else, After 3 visits, hundreds in repairs and parts replaced. they just gave up. I am out of pocket over $ 500 in repairs it didn't need, not to mention dir After 3 visits, hundreds in repairs and parts replaced. they just gave up. I am out of pocket over $ 500 in repairs it didn't need, not to mention dirty fingerprints all over my white car, and they used my full tank of gas and returned it to me bone dry. Don't waste your time at this shade tree shop, More

David Garcia the best Best service from David Garcia. I only go to him now for 5 years. Excellent service and gets the job done..All in all everyone is great here., I just Best service from David Garcia. I only go to him now for 5 years. Excellent service and gets the job done..All in all everyone is great here., I just personally work with David More

Ive experienced absolutely amazing service from Carl burger dodge's service department each time ive taken in my Ram Laramie 4x4 My service advisor David Garcia and his manager Phil Caudillo have be burger dodge's service department each time ive taken in my Ram Laramie 4x4 My service advisor David Garcia and his manager Phil Caudillo have been exceptional quick, courteous, professional serice each and everytime, a huge thanks to Phil Caudillo and his entire staff. Customer for life.. Alan Bunge Santee California More