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Carlton Motorcars
Greenville, SC
690 Reviews
Welcome and thank you for visiting Carlton Mercedes-Benz. We are conveniently located in Greenville,SC, halfway between Charlotte and Atlanta. You can visit us at 2446 Laurens Road Greenville, SC 29607. We look forward to making your acquaintance. At our state-of-the art facility, you'll find:
* Comfortable lounges
* Free WiFi throughout the premises
* Flat-screen TVs and complimentary coffee and snacks in waiting areas
* Parts and accessories center
* Shuttle service available
* Factory-trained technicians and advisors
Our main goal at Carlton Mercedes-Benz is making your dealership experience as easy and enjoyable as possible. This philosophy extends to exceeding customer expectations before, during and after the sale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 690 reviews
November 07, 2025
Great service (Sammie Hood)! Great Sales Consultant (Chad Gossett)! Chad was outstanding! He was patient and knowledgeable. Great Sales Consultant (Chad Gossett)! Chad was outstanding! He was patient and knowledgeable. More
by Joseph Price
November 03, 2025
It is a stressful experience buying a new car. However, all concerns & questions were answered openly and I believe honestly. Everyone we encountered was very pleasant, and professional. I did no However, all concerns & questions were answered openly and I believe honestly. Everyone we encountered was very pleasant, and professional. I did not feel pushed or pressured in anyway. Chad Gossett was so great in educating us on every aspect of the car. I can and will recommend Carlton Motorcars to friends and family. I love my new car. Thank you. More
by kathiebriola
October 29, 2025
Our sales and leasing consultant, Tyronne Chapman, was very helpful to my husband and me. Tyronne patiently and thoroughly answered all questions. He provided adequate time for us to become familiar with very helpful to my husband and me. Tyronne patiently and thoroughly answered all questions. He provided adequate time for us to become familiar with the vehicle. He responded quickly to our phone calls. He was organized. More
by karenlieb44
Employees Worked With
October 26, 2025
Everyone we interacted with was pleasant and easy to do business with. Phillip and Rick were great about educating us about all the capabilities of our new GLE53. business with. Phillip and Rick were great about educating us about all the capabilities of our new GLE53. More
by dave-richardson
October 18, 2025
Quite possibly the best experience I have ever had. Philip and the team were knowledgeable, professional and beyond patient with putting the deal together. They made the entire experience painless and Philip and the team were knowledgeable, professional and beyond patient with putting the deal together. They made the entire experience painless and we were in and out in about an hour - has to be a dealership record. Cannot recommend them highly enough. More
by JustinPM
Employees Worked With
October 11, 2025
Trent Hattingh & Curt Brown the whole team at Carlton were amazing. Professional, patient, & kind the whole way. Knowledgeable without being pushy. I truly appreciate such a wonderful experience. were amazing. Professional, patient, & kind the whole way. Knowledgeable without being pushy. I truly appreciate such a wonderful experience. More
by Reagan Cagle
September 07, 2025
Rick Giglio is an excellent salesman. Did not rush the potential customer, but kindly answered questions and guided us through the process. Did not rush the potential customer, but kindly answered questions and guided us through the process. More
by leodob
Employees Worked With
August 25, 2025
A customer service and warranty failure—if a $100K+ certified pre-owned Mercedes isn’t truly backed by a bumper-to-bumper warranty, what’s the point of the program? I own a EQS 450+ and when the charg certified pre-owned Mercedes isn’t truly backed by a bumper-to-bumper warranty, what’s the point of the program? I own a EQS 450+ and when the charging plate became detached from the chassis Carlton Mercedes and MBUSA refused to honor the certified preowned warranty! Shocked the a luxury brand won’t stand behind the product More
by Chuck Gallagher
Employees Worked With
July 21, 2025
Dealership is an awesome company they are professional and knowledgeable about the vehicles. Along with courtesy, I would recommend them and we use them in the future. Thanks again for your service. and knowledgeable about the vehicles. Along with courtesy, I would recommend them and we use them in the future. Thanks again for your service. More
by Dowright1265
Employees Worked With
July 15, 2025
Tyrone was patient and answered all of my questions. Tyrone made our selection of the best vehicle and best plan for us. John answered all of my questions about purchase verses leasing. Tyrone and John Tyrone made our selection of the best vehicle and best plan for us. John answered all of my questions about purchase verses leasing. Tyrone and John made our choice of vehicle seem easy and pleasurable. The whole staff at Carlton treated us with respect and gave us the White Glove treatment. More
by Joey
