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Carlton Motorcars

Greenville, SC

4.8
678 Reviews
Welcome and thank you for visiting Carlton Mercedes-Benz. We are conveniently located in Greenville,SC, halfway between Charlotte and Atlanta. You can visit us at 2446 Laurens Road Greenville, SC 29607. We look forward to making your acquaintance. At our state-of-the art facility, you'll find: * Comfortable lounges * Free WiFi throughout the premises * Flat-screen TVs and complimentary coffee and snacks in waiting areas * Parts and accessories center * Shuttle service available * Factory-trained technicians and advisors Our main goal at Carlton Mercedes-Benz is making your dealership experience as easy and enjoyable as possible. This philosophy extends to exceeding customer expectations before, during and after the sale.
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2446 Laurens Road

Greenville, SC

29607

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Showing 678 reviews

April 25, 2021

This was my first time purchasing a car from Carlton, and it was a an exceptional experience. Phillip and the finance team were friendly, knowledgeable, and very patient while answering many, many questions More

by dixieprickett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Carlton Motorcars responded

Congratulations on your new Mercedes-Benz! I will be sure to let our team know of your great review. Sarah Holt

April 22, 2021

I got my first car from this dealership. They made the experience most memorable. They patiently listened and answered all the questions. Of course i love my Mercedes but more than that i love the folks a More

by sagarika.mallavarapu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gordon, Sarah Holt
Apr 22, 2021 -

Carlton Motorcars responded

Congratulations on your first car! And, thank you for the 5-star review!

April 21, 2021

I have truly lost count as to how many cars I've purchased from Carlton Motorcars. Yes, I always come back. They are the BEST! More

by Pamela Graham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather, David, Brian
Apr 22, 2021 -

Carlton Motorcars responded

Congratulations on your new Mercedes- Benz! I will pass along your kind review to the team. Thank you for being part of the Carlton Motorcars family. Sarah Holt

April 19, 2021

One of the best experiences I've had purchasing a vehicle! Informative, patient and willing to answer all of my questions. Thank you for making this such a positive and exciting experience! More

by cassieayers8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Mandish
Apr 19, 2021 -

Carlton Motorcars responded

Thank you for the review, and we're so happy to hear it's one of the best experiences you've had purchasing a vehicle! Thank you again, and congratulations!

Apr 19, 2021 -

Carlton Motorcars responded

Congratulations on your new Mercedes Benz cassieayers8! I am happy to hear that you had a wonderful experience at Carlton Motorcars. I will be sure to let our team see this review. I hope we can continue providing exceptional care for all your future MB needs. Enjoy your new vehicle, Sarah Holt

April 15, 2021

I test drove a C300 a week prior at Carlton and knew that’s the car I wanted. After a week, I contacted Carlton to purchase. I did not have much time to spend in the office because of my work schedule, More

by Erhgiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Brady, Ben Mandish
Apr 16, 2021 -

Carlton Motorcars responded

Congratulations on your Mercedes Benz! I am glad our team was able to make your experience with Carlton good. I will pass on the kind words to Robin, Ben, and David. Sarah Holt

April 15, 2021

This was the most positive experience I have ever had in purchasing a car - and I am 73 years old. Steven Knupp was outstanding and he was very thorough in his explanations and answered all of our question More

by jstevano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Knupp
Apr 16, 2021 -

Carlton Motorcars responded

Jstevano, I am so happy you had a positive experience with Steven and our team. I hope we can continue to exceed your expectations in the future with all your Mercedes Benz needs. Congratulations on your new Mercedes Benz, Sarah Holt

April 15, 2021

I had the best experience in my life🥰Thank you to I had the best experience in my life🥰 Thank you to Pablo, the best. The one and only!! Thank you guys!🥰 Thank you Carlton Mercede More

by Zoraya8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Goycochea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Carlton Motorcars responded

Congratulations on your new Mercedes Benz Zoraya8! I am happy to tell Pablo of your kind words. Carlton Motorcars aims to make every experience just as great. Have a good day, Sarah Holt

April 11, 2021

Connor Burton was my salesman at Carlton; very professional, informative, and extremely easy to talk to and work with. Love our new Mercedes! Debbie Spearman More

by debspearman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Burton
Apr 13, 2021 -

Carlton Motorcars responded

Thank you for the review! Congratulations on your new Mercedes-Benz!

April 01, 2021

Best service received since I owned my Mercedes. Easy to schedule, quick to inform items needing attention and completed service quickly! Electronic app used made it easy to review and approve individual se More

by Djrodstrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cary Eckhardt
Apr 07, 2021 -

Carlton Motorcars responded

Thank you for the 5-star review and your kind words!

March 31, 2021

When it was time to purchase another vehicle we went straight back to Carlton Mercedes for the product, the professional sales department and the service department. More

by rmmjb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Gordon, Stephen Knupp
Mar 31, 2021 -

Carlton Motorcars responded

Great news to hear! Thank you so, and congratulations on the new vehicle! Cheers!

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