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Carlton Motorcars
Greenville, SC
678 Reviews
Welcome and thank you for visiting Carlton Mercedes-Benz. We are conveniently located in Greenville,SC, halfway between Charlotte and Atlanta. You can visit us at 2446 Laurens Road Greenville, SC 29607. We look forward to making your acquaintance. At our state-of-the art facility, you'll find:
* Comfortable lounges
* Free WiFi throughout the premises
* Flat-screen TVs and complimentary coffee and snacks in waiting areas
* Parts and accessories center
* Shuttle service available
* Factory-trained technicians and advisors
Our main goal at Carlton Mercedes-Benz is making your dealership experience as easy and enjoyable as possible. This philosophy extends to exceeding customer expectations before, during and after the sale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 678 reviews
November 26, 2019
This is a wonderful dealership. They go out of their way to make you feel valued as a customer both before and after the sale. Special thanks to my salesperson, Chad Gossett who went above and beyond to put to make you feel valued as a customer both before and after the sale. Special thanks to my salesperson, Chad Gossett who went above and beyond to put this deal together . More
by Just Linda
Employees Worked With
November 26, 2019
Friendly sales rep ( Chad Gossett). Very patiently answered all my questions and helped with processing paperwork and delivery of car to our house. Would definitely recommend Chad as a source of help answered all my questions and helped with processing paperwork and delivery of car to our house. Would definitely recommend Chad as a source of help to anyone interested in buying at this dealership. More
by sakugreene
Employees Worked With
November 25, 2019
Excellent Very impressed and pleased with Carlton Motorcars. Pablo, a true professional, courteous, knows product. I have purchased several cars in my lifetime Very impressed and pleased with Carlton Motorcars. Pablo, a true professional, courteous, knows product. I have purchased several cars in my lifetime and this experience by far was the best. More
by cmaut3159
November 15, 2019
Continued excellence! I have been a customer of Carlton Motor Cars for 25 years. Robin has been the best. Ms. Heather Carlton, owner, treats me like family. The Service De I have been a customer of Carlton Motor Cars for 25 years. Robin has been the best. Ms. Heather Carlton, owner, treats me like family. The Service Dept is the best in the business. Should you be in the market for a beautiful Mercedes-Benz, please put Carlton Motor Cars on top you your list and ask to see Robin Rollins! C. Homer Rose III Greenville, SC More
by chrose3
Employees Worked With
Other Employees :
David Knutti, Sammy Hood, Scott Gordon, Richard Grumbles, Anthony Lane, Todd Thayer
November 14, 2019
Ben was an amazing sales person he made me feel important while I was trying to decide which vehicle to purchase. Thank you for taking the time and showing me all the amazing features in my new vehicle. while I was trying to decide which vehicle to purchase. Thank you for taking the time and showing me all the amazing features in my new vehicle. More
by Ckjvaldez
Employees Worked With
Ben Mandish
November 11, 2019
I just want to say Todd and his coworkers are very professional. And Todd knows his product very well. My wife bought a SUV and I bought a car. professional. And Todd knows his product very well. My wife bought a SUV and I bought a car. More
by derdeb6464
November 05, 2019
Every time I have purchased a vehicle from Carlton, the experience has been top notch! They are always more than accommodating and make sure that every detail during your visit—from the test drive to signi experience has been top notch! They are always more than accommodating and make sure that every detail during your visit—from the test drive to signing on the line—is as incredible as your new Mercedes! HIGHLY recommend doing business with them! More
by ESC1020
Employees Worked With
November 05, 2019
New 2020 GLS 450 Robin Rollins and the entire Carlton team offer an unparalleled sales experience in the upstate. This is my 5th vehicle purchase from the dealership. Robin Rollins and the entire Carlton team offer an unparalleled sales experience in the upstate. This is my 5th vehicle purchase from the dealership. The sales and service facilities have been completely renovated and offer an enhanced purchase and service experience. Knowledgeable sales group which is a must given the updated technology and multiple offerings in the MB line of cars. More
by cdw3rd
October 25, 2019
AWESOME Customer Service Ben and the Carlton Motor team are Awesome. Ben was great. They all made sure I was comfortable and went above to make the deal a reality. I love my n Ben and the Carlton Motor team are Awesome. Ben was great. They all made sure I was comfortable and went above to make the deal a reality. I love my new GLC 300. From service to buying this dealership is the Best. More
by Carliebenz
Employees Worked With
Ben, Brian and manager
October 24, 2019
Great Experience I had an awesome experience with Mr. Todd. He is very genuine and helped me find my perfect car. He was very informative and patient. I would highly r I had an awesome experience with Mr. Todd. He is very genuine and helped me find my perfect car. He was very informative and patient. I would highly recommend visiting Carlton Motors if you are wanting to ride in style. Everyone was very pleasant and welcoming. More
by Tykeba
Employees Worked With
Todd Thayer
