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118 Reviews of Casey Chevrolet - Service Center
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April 02, 2023
I always receive prompt service and knowlegeable and professional staff at Casey Chevrolet. Thank you professional staff at Casey Chevrolet. Thank you More
by skisinsc
Employees Worked With
Other Employees :
Jeff Letkemann is super helpful too!, Jeffrey Amos, Sierra Dail
Helpful February 06, 2023
Humiliated and embarrassed after I took my vehicle in for service. After only having the vehicle for almost 4 months now, it might need a new transmission, but who knows because the service center hasn’t upd service. After only having the vehicle for almost 4 months now, it might need a new transmission, but who knows because the service center hasn’t updated me on what is actual issue is. It was unprofessionally handled at the service department after speaking to multiple people both from Casey Chevrolet and the Volkswagen service dept absolutely NO ONE had any answers to resolve the issue. So now I’m stuck with no response or resolution, having to pay for a diagnostic test and having to pay for a rental vehicle, which I’m sure this only the beginning of the amount of money I’m going to have to dish out for this vehicle that was sold to me. I am at a complete loss here!!!! More
by Jess
January 29, 2023
Usually quick, easy, no fuss service but, this time while getting a state inspection I was overcharged for a simple item (license plate bulb). I was charged $50.00 for an est. $10 bulb and 5 minutes of work? getting a state inspection I was overcharged for a simple item (license plate bulb). I was charged $50.00 for an est. $10 bulb and 5 minutes of work? Would have replaced the bulb myself, but that would have meant having to reschedule another inspection on another day & getting an rejection decal instead of just replacing it myself on-site to get a pass on the inspection. All the inspector would have had to do is take a 5 second look and say “yep the light works” Way unfair and inconvenient!! More
by servo4
Employees Worked With
July 21, 2022
Great woman an great customer service an hospitality will always chose them for all my needs always chose them for all my needs More
by Andrewboyers20
Employees Worked With
Other Employees :
Sierra Dail, Aziah Robinson, Atyanna Hamblin-Huff
July 01, 2022
Ms.Robinson is a wonderful advisor! Very polite and courteous with a delightful personality..She handles her business and knows her job well..She’s a keeper..! courteous with a delightful personality..She handles her business and knows her job well..She’s a keeper..! More
by MrBluC7
June 08, 2022
Great services, I am pleased with the services. Mallory is very respectful and customer oriented worker Mallory is very respectful and customer oriented worker More
by Ernest
Employees Worked With
Other Employees :
Mallory , Jeffrey Amos, Sierra Dail, Aziah Robinson
May 20, 2022
Ms.Dail was a very personable, well spoken, extremely professional. She helped me decide the best plan of action to fix my vehicle. She has to be the best employee that casey dealerships has ever hired. professional. She helped me decide the best plan of action to fix my vehicle. She has to be the best employee that casey dealerships has ever hired. More
by Keepin it real
Employees Worked With
Sierra Dail
April 27, 2022
Worst stealership in Hampton Roads. Free inspections because the inspectors rip your windshield wipers blades. Not trustworthy at all. Free inspections because the inspectors rip your windshield wipers blades. Not trustworthy at all. More
by amh757
Employees Worked With
Other Employees :
Jeffrey Amos, Sierra Dail, Aziah Robinson
