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Cassens Chrysler Dodge Jeep RAM

Glen Carbon, IL

4.9
831 Reviews
Our team at Cassens would like to thank you for visiting our website! We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Glen Carbon, Illinois, the staff at Cassens will help you find the Chrysler, Dodge, Jeep, or RAM vehicle you want. At Cassens we offer a searchable online inventory of new Chrysler, Dodge, Jeep and RAM cars in Glen Carbon, along with well-maintained used cars in Glen Carbon by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that quality new or used vehicle that you have been searching for in the Belleville, Edwardsville, Florissant or St. Louis area. For years, the financial staff at Cassens has offered expert advice for those seeking an affordable car loan or lease. Our service doesn't just stop there. Customers can come in and take advantage of our knowledgeable Glen Carbon car repair technicians and a fully-stocked inventory of Chrysler, Dodge, Jeep and RAM auto parts. Whether you are looking for a new Chrysler, Dodge, Jeep or RAM, or a pre-owned car, truck or SUV, Cassens is here to help. If you don't see what you are looking for, simply fill out our CarFinder form and we will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on directions for interactive driving directions. We are conveniently located at 3333 South State Route 159. You can also reach Cassens any time by filling out our contact form or calling us. The entire staff at Cassens looks forward to serving you! At Cassens & Sons Inc., you'll find a wide assortment of automotive services and products including new and pre-owned vehicle inventories, a professional service department , financial assistance and more. You can find an assortment of Chrysler, Dodge and Jeep vehicles in both the new and pre-owned inventories at our Glen Carbon, IL dealership. Our friendly an
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3333 S State Route 159

Glen Carbon, IL

62034

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Showing 831 reviews

July 28, 2021

They are AWESOME. 30 years buying from them. Sales, Service, Support etc. I now own a 2021 Jeep Grand Cherokee L (Just took delivery) and 2020 Jeep Wrangler Sahara. More

by tstotler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Goodman
Jul 29, 2021 -

Cassens Chrysler Dodge Jeep RAM responded

Wow- thank you for your many years of loyalty, we appreciate you!! We look forward to working with you for many more, in every area of the dealership. Enjoy your new Jeep!

Jul 29, 2021 -

tstotler responded

Thanks!

July 27, 2021

Finance person actually berated Chrysler. He said the touch screen was junk and I needed an extended warranty on a new vehicle. I would not expect an employee of a Dodge dealership to tell a customer he More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin Simaytis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Heermann
Jul 28, 2021 -

Cassens Chrysler Dodge Jeep RAM responded

Thank you for your review. We strive for every customer to have a pleasant and positive experience, we are sorry that you did not. This is not common here, our staff has gone above and beyond for 80+ years to ensure a positive experience for each customer. Regardless, we are sorry for your frustration. Thank you for your business and we hope you enjoy your vehicle!

Jul 28, 2021 -

Tim responded

The most concerning aspect is the level of arrogance from the finance department. You offer a product and the customer makes an educated decision to not buy the added items, move on. Trying to strong arm a customer by saying the vehicle is of poor quality should never be acceptable.

July 22, 2021

Great! Professional, friendly, and quick! Drove almost 2 hours just to get my Jeep there and they took care of everything that day so I would not have to drive back! More

by katelyn_thorne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Cassens Chrysler Dodge Jeep RAM responded

Thank you for your awesome review! We are thrilled to hear you had a great experience! Professional...friendly..quick...that's everything that we want to hear! Enjoy your new Jeep!

June 23, 2021

Exceptional service very friendly sales staff,truly wonderful buying experience. More

by skwehmeyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hasamear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob 'Earnie' Earnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Simaytis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bangert, Tony Goodman, Mary Brannen, Mike Heermann
Jul 28, 2021 -

Cassens Chrysler Dodge Jeep RAM responded

Thank you for the kind review. It's been a pleasure helping you!

June 09, 2021

Cassens has been helping my family ever since I was younger. I got the chance to trade my Jeep Wrangler in for a Jeep Compass and I couldn’t be happier. All the associates are friendly and will do thei More

by ashleykmyers1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Goodman
Jun 09, 2021 -

Cassens Chrysler Dodge Jeep RAM responded

Thank you for the kind review! We are so happy to hear that we've been a part of your car-buying journey since you were a child...we love that! We are looking forward to helping you for many, many more years to come!

June 06, 2021

Let me just say that I wasn't planning on getting a Wrangler Rubicon today. I saw an ad for one online, and investigated. Holly Wilkinson immediately met me at the door. I mentioned the ad. She confirm More

by Brandt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Simaytis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Cassens Chrysler Dodge Jeep RAM responded

Welcome to the Jeep and Cassens family! We are so happy to hear that you had a great experience! Be sure to stay in touch with Holly so you can enjoy the Jeep events throughout the year with us.

June 03, 2021

Thanks for going the extra mile to make our purchase of a quality product a reality! The proficiency and commitment of the staff of Cassens is deeply appreciated! More

by lentzh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob 'Earnie' Earnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Simaytis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Cassens Chrysler Dodge Jeep RAM responded

Thank you for the wonderful review! We will always go the extra mile to be sure you are taking home a great car and having a great experience while doing so!

May 25, 2021

Always friendly and ready to assist with my car purchase needs. My wait time for service was not long and finance team was just as patient and ready to assist to my needs. More

by snobgrass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Schinkoeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Simaytis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Cassens Chrysler Dodge Jeep RAM responded

We are glad that you had a good and quick experience! Thank you for letting us help you with this purchase.

May 24, 2021

My wife and I were not quite ready to buy a new vehicle for me but we drove through Cassens lot on a Sunday just looking and saw a truck that we both just loved. We contacted Steve Lane the next morning t More

by scottrogers13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Simaytis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bangert, Trenton Robinson
Jun 09, 2021 -

Cassens Chrysler Dodge Jeep RAM responded

Thank you for your business and wonderful review! We are glad that you had a good experience with Steve, Trent, and the whole team! Enjoy your new truck!!

May 23, 2021

I couldn’t of asked for a better experience with Holly at Cassens, she was so helpful through everything and always there for advice. I am so thankful for her and so excited for my new Jeep! More

by Abbiedaily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Cassens Chrysler Dodge Jeep RAM responded

Thank you for letting Holly help you with your new Jeep! We appreciate your business and kind review!

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