The staff at Castle came through for me with a late evening tow to the shop for a vehicle that refused to start. Since it was too late to get the problem diagnosed I was provided a loner to drive until the tech could diagnose the issue the following day. I recently moved to the area and my vehicle was purchased from a dealer in Missouri. After only a couple of oil changes at this dealer; this is the kind of service I was provided. It was way more accommodating than I would have expected.