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Castle Chevrolet North - Service Center

Elk Grove Village, IL

4.2
138 Reviews

138 Reviews of Castle Chevrolet North - Service Center

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March 25, 2019

Improvement on inspections. when inspirations are done they need to take more time checking the car. There was a slash on the tire & window chip.. not known about. More

by Acm7577
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2019

Customer Service I had an issue with a used vehicle I purchased at Castle. Zack the Service Manager went above and beyond to make sure the problem was corrected, made More

by mdublino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack! Service Manager
March 20, 2019

Perfect Everything was handled expertly, the car runs like new. Highly recommend castle and adivsor Cullen.Will be bringing other cars in for service and if More

by AMKONETZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cullen
March 18, 2019

Professional and timely ! Your service tech John was very helpful. Quick and timely. I mentioned a speaker issue and he gave me some tips on what to look for in the event i m More

by RTURNQUIST55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 15, 2019

Service Mark Dunlap was very helpful in getting my vehicle the service that was needed, I had an oil change, and windsheild wipers replaced. Thank you More

by WNTRWHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dunlap
March 11, 2019

Oil change Oil change and tire rotation were handled with skill and speed. Also appreciated the car wash. Elissa also gave me some valuable information about fu More

by KUEHLKATHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elissa Varney
March 11, 2019

I don’t trust anyone with my car I perform most of my cars maintenance myself but when I’m I need of something beyond my skills I trust this dealership. The mechanic Andy is my go to More

by ADUMO.SCHAUER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
March 11, 2019

Another Great Experience I have been dealing with both John and Zach for many years for both Work and Personal Vehicles and they have been more than accommodating and professi More

by panello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOHN CULLEN and ZACH MULSO
March 09, 2019

Very good. Friendly service advisor. We do all of our routine maintenance here and have never had a problem. We will continue to perform all the required maintenance at this dealership. More

by stevefillingim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elissa
March 09, 2019

Longtime customer Every time I am in everyone is very nice and accommodating. They always go above and beyond. I highly recommend using them from buying a car to having More

by RSZAFRAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hoch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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