Cedar Rapids Toyota

Absolutely awesome Alan is awesome to work with. He was funny, very kind, honest, helpful, and just overall great. He asked me what I felt comfortable paying and he made Alan is awesome to work with. He was funny, very kind, honest, helpful, and just overall great. He asked me what I felt comfortable paying and he made it happen. It is so important to have a great relationship with a sales consultant at a dealership. Buying a car is a huge financial commitment and I felt completely secure in my decision. My husband and I have bought 7 vehicles over the past 23 years at Cedar Rapids Toyota. In a couple months when our lease is up, we will return to the dealership for another one. While the cars themselves are dependable and quality, the people themselves are the top of the line. Special thanks to Curt in financing as well who was kind, helpful, honest, and also went the extra mile. Is it wrong to want to hug your sales consultant and finance manager? More

Great Experience My husband and I had a great experience when we leased our first vehicle together. We would definitely come back to Cedar Rapids Toyota. Thank you for My husband and I had a great experience when we leased our first vehicle together. We would definitely come back to Cedar Rapids Toyota. Thank you for your help! More

Bought a used Tundra Great truck. Even with the fan control knob that broke right after I picked it up. On the eve of a -15° weekend. But Alan replaced it first thing Mond Great truck. Even with the fan control knob that broke right after I picked it up. On the eve of a -15° weekend. But Alan replaced it first thing Monday morning and I was on my way. More

Best Customer Service Around Toyota of Cedar Rapids by far has the most Caring, Compassionate, and Friendly Employee's. Custom Service is the Best I have ever experienced! O Toyota of Cedar Rapids by far has the most Caring, Compassionate, and Friendly Employee's. Custom Service is the Best I have ever experienced! On Friday 12/16/16. My Rav 4 just died on me as I was driving. Once I got my Vehicle off the road and out of the way. I called Toyota of Cedar Rapids. Everyone that I spoke with was Kind and Compassionate as I was crying and trying to find ways to get my Rav towed to Toyota, my three kids picked up from school and everything else that I needed to take care of. As I waited for 2 hours and 45 minutes on a cold and snowy day, Alan took the time to call me and try to help me over the phone get my Rav 4 running again and getting information to help the Service Department fix my Rav once it was towed in to Toyota. Throught out the time I was waiting on the tow truck Alan also sent me text massages checking on me and how I was doing. Once the tow truck came and my Rav was at Toyota Alan still took the time to follow up with me and the status of my Rav 4 into the next day. I have leased a total of 4 vehicles from Toyota and have always had wonderful experiences. This is the first time I have ever had a major issues with my vehicle and the Customer Service, Kindness, Compassion and Friendlyness I experienced was absolutely Wonderful and it was completely Above and Beyond! The Service Department got me in a rental vehicle the very next morning and is working to get my vehicle fixed and although I am just over my miles for the warranty, they are working on getting the parts that need to be replaced covered by the warranty. This was not something I had expected to hear, but was so happy to hear them say. Friday night I was told I won't know anything until Monday. Saturday morning I had already gotten a phone call with information as to what what wrong with my Rav 4 and told that I should have my vehicle back by the middle of the week and that they would keep in touch with me on the status of the repairs. You can not beat the kind of Customer Service at Toyota of Cedar Rapids! I will forever be a Toyota of Cedar Rapids Customer! More

Very organized dealersip Everyone was very helpful and friendly and cared about what you really wanted for a vehicle. I would highly recommend this dealership and I'm sure we Everyone was very helpful and friendly and cared about what you really wanted for a vehicle. I would highly recommend this dealership and I'm sure we will be repeat customers. More

Excellent service purchasing a new vehicle Very good overall purchasing and delivery. Went over all available options during both the early sales process, and also the delivery process. Never Very good overall purchasing and delivery. Went over all available options during both the early sales process, and also the delivery process. Never felt pressured or hurried. More

Need a new car? Ask for Alan and Wendy! I worked with Alan and Wendy and they were both terrific! My old car was quickly approaching 160,000 miles and I decided a couple of months ago that I worked with Alan and Wendy and they were both terrific! My old car was quickly approaching 160,000 miles and I decided a couple of months ago that it was time to start shopping for something new. Prior to visiting Cedar Rapids Toyota, I had been to 3 other dealerships in the area and was not impressed. Everywhere I had visited made me feel as if the salesman was simply trying to take advantage of my ignorance (this is my first time buying a car on my own) and make a quick buck. At Cedar Rapids Toyota, my experience was the polar opposite from the moment I started looking at their online inventory. Alan and Wendy truly made me feel valued as a person and they were both very clear that I was in control; that I could walk away at any point if I wanted to. They answered all of my questions openly and honestly, worked tirelessly for at least 2 hours with various financing agencies to get me the absolute best deal, and Alan even kept my coffee cup full all afternoon while we worked through the terms. In the end, I drove off the lot that day with a 2012 Hyundai Sonata Hybrid and I am beyond thrilled with my decision! I named her Reba and she is a smooth riding, gas sipping machine! If you are in search of a new car, look no further! The folks at Cedar Rapids Toyota will not disappoint. Reba and I can promise you that! And, if you can, ask for Alan and Wendy! More

Best car buying experience ever!! We worked with Steve and he was amazing!! He wasn't pushy and took time to listen to what we were looking for. The whole sales and finance experience We worked with Steve and he was amazing!! He wasn't pushy and took time to listen to what we were looking for. The whole sales and finance experience was wonderful. We would definitely recommend Steve to anyone! We will be back to purchase our next vehicle. More

Great service and a very knowledgable staff. Our family has purchased and leased from CR Toyota since our children starting driving. Every visit is always efficient and professional. I appreciate Our family has purchased and leased from CR Toyota since our children starting driving. Every visit is always efficient and professional. I appreciate that all questions always get answered and it always feels like your the only one being helped. More

Safer car Alan and Bill knew what I was looking for. They listened to what I wanted, what my price range was. They worked as a team to help me get what I wanted Alan and Bill knew what I was looking for. They listened to what I wanted, what my price range was. They worked as a team to help me get what I wanted. I would go back to this dealership. More