Central Florida Chrysler Jeep Dodge Ram

Poor workmanship, the parts they replaced fell off after 2 weeks causing the front suspension to collapse. Poor communication, nobody knew my service writer was off the day I called to check on my vehicle, 2 weeks causing the front suspension to collapse. Poor communication, nobody knew my service writer was off the day I called to check on my vehicle, nor did they return to the phone after having me on hold for 15 + minutes twice. Service writer left early after promising to meet me at 5pm. Most disorganized facilty I have ever experienced, and I worked at dealershipsin 3 states over a 25 year period. Took 2 weeks to be reimbursed for towing expenses related to failed repair. More

Javier had amazing customer service and has helped out with everything I need during the purchase and after with everything I need during the purchase and after More

Chris is always on top of it. Quick and easy. Plus, it’s always sparkling when I get it back! Quick and easy. Plus, it’s always sparkling when I get it back! More

Shawn was helpful in getting warranty issues processed and the original oil change done .. we had to split the visit because I needed the car, but we got it all done. He was very helpful. and the original oil change done .. we had to split the visit because I needed the car, but we got it all done. He was very helpful. More

Josh was an amazing service representative. Although it took an extra day to have my car fixed, Josh kept me up to date the whole time. I would absolutely recommend Josh as your service tech! Although it took an extra day to have my car fixed, Josh kept me up to date the whole time. I would absolutely recommend Josh as your service tech!!!! More

Best service dealer in Central FL by far. Would recommend all my family and friends. Would recommend all my family and friends. More

One of the better dealerships I’ve dealt with, didn’t try to push anything, had the car. I wanted at a reasonable price. to push anything, had the car. I wanted at a reasonable price. More

Scott was amazing! From the moment I arrived he was very personable and cool. There was no xx, asked me about what I was looking for and went straight to it. Took his t From the moment I arrived he was very personable and cool. There was no xx, asked me about what I was looking for and went straight to it. Took his time to show me cars I had seen online and wanted to compare. He demonstrated cool new features I didn’t know about. The whole time there was no pressure, I didn’t feel forced to do anything he really just cared about making it a great purchasing experience for me and when the time came to make the deal he went to bat for me to make sure I got a comfortable payment with all warranties included (bought a used jeep out of warranty). Got me exactly what I wanted for my trade, I didn’t have to fight. Scott did all the back and forth with the used car manager so I wouldn’t have to. Can’t thank Scott enough! I’ve bought and traded many cars in the last 10 years and never got such a pleasure experience. Thanks again Scott, you’ll be seeing my family for their car needs! More

Let's see: the vehicle, a 2024 Jeep Grand Cherokee Limited, was delivered with a broken windshield motor and it took four (4) trips to the service department to get it fixed. At the end of the third Limited, was delivered with a broken windshield motor and it took four (4) trips to the service department to get it fixed. At the end of the third attempt to get it fixed, I had point out to the service manager that the repair was faulty. Am I surprised? Definitely not. Why? Here are a few tell tail observations regarding the dealership: the two main doors to the entrance of the show room are out of alignment scrapping the floor which keeps them from closing and over the course of the two weeks I had to visit the dealership no attempt was made to repair them. The customer men's bathroom are unkept, unpainted in spots, and void of supplies; the service shop, which you can see thru a couple of glass windows next to the waiting room is void of sufficient lighting to allow the service techs to see what they are doing (no wonder the repair work on my car was incomplete and faulty); and yes, the list goes on. I am sorry to have decided to shop at your store and will caution friends and family to stay a mile from it. More

Customer focused team of professionals driven to move product, without impacting the customer experience. Thanks product, without impacting the customer experience. Thanks More