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Certified Benz & Beemer
Scottsdale, AZ
14,922 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 14,923 reviews
December 06, 2015
Chris Nall - Tarnishing the establishment disgustingly so I was promised several paint touch ups during the time of sale that really did need professional work. I had let CBB’s touch up guy try and his paint I was promised several paint touch ups during the time of sale that really did need professional work. I had let CBB’s touch up guy try and his paint color did not match, nor was he able to touch up the area smoothly. The area in question is the size of a nickel and is located a few inches from the drivers door handle - so, very noticeable. After dealing with the service manager, I received a call from Chris Nall to come in and meet and have a look at the car. During our conversation Chris was minimizing the issue of the paint, it’s location and overall had a cavalier attitude that I found repulsive. I explained to Mr. Nall that based on Kelly Blue Book (he turned bright red with this mention) the price I paid was several thousand dollars (3k to be exact) over and surely there was funds somewhere to pay for the appropriate fix that should’ve been done the first time! Mr. Nall became irate, raised his voice several times and asked me to leave the premises or he would call the police. Bear in mind I was SITTING IN MY MINI COOPER while he threatened to call the police on me. It was hysterically funny for someone not understanding why I was being demoralized and yelled at. I don’t know why he would be calling the police other than himself yelling and looking like a fool. I do not know how or why this man’s temperament was/is so unbalanced but I do know I will never return to Certified Benz and Beemer for anything. I made amends with Mr. Nall and shook his hand upon my wishes to make the situation right as that's the type of guy I am. While I was waiting for my tint to be done he saw me again in the east side sales area and practically pounced on me for being inside of the building. I explained I was using the restroom and waiting and he did not have a problem with this BUT a grown man having to explain that I needed to use the little boys room was again the unexpected. Mr. Nall also informed me that because of my transaction, one of his sales managers had been demoted. I have absolutely no idea why, nor did the owner know why Mr. Nall thought it appropriate to let me know this information. Since I paid cash (13,000) for my car, I was expecting to pay tax, title and license fees, not some weird 847.00 fee added in without my knowledge. Maybe this is why someone got demoted? Regardless, a client doesn't need to know this information. Also, I paid 3k over KBB for my car! I thought I was getting a good deal as my car had low mileage but nope. I paid a premium price to pay an animal like Mr. Nall's hefty salary. I met with the owner of CBB Jack that day within an hour of the incident and was happy to be able to explain what issues had occurred. I want it known that Chris R., Sales manager, Berrin in Sales, Tracey in Finance (she's fabulous) and Bryan in service are all incredible people to work with. It’s a shame that Mr. Chris Nall not only ruined my gleaming reviews and thoughts of CBB but that I won’t ever return for anything they may offer me. Jack the owner did offer to pay for one of my oil services but I don’t find that to be enough in rectifying what went on with Mr. Nall. I'm a native to Arizona and have choices in where I purchase my cars. Again, what a shame. I know that something like this would NEVER have happened while I purchased cars in the past from Schumaker MB and Chapman BMW. Update - as of 12/19/2015 I have not received an apology from Mr. Nall. More
by CBBneverAgain
Employees Worked With
Other Employees :
Tracey Weaver, Berrin Bigott, Bryan Sullivan
December 06, 2015
Pleasantly surprised! I am truly impressed with this dealership. They provide first class sales and service!! Jamie Herbranson provided all the information I was looking f I am truly impressed with this dealership. They provide first class sales and service!! Jamie Herbranson provided all the information I was looking for to make a well informed purchase. I will definitely look to purchase at CBB again! More
by Nj2azlady
December 05, 2015
Second purchase I recently made my second purchase from CBB. Once again, the service was very professional, the process was collaborative and business-like, and the I recently made my second purchase from CBB. Once again, the service was very professional, the process was collaborative and business-like, and the automobile was in great condition. More
by CW
Employees Worked With
Chris Beaman
December 05, 2015
Great Experience First class organization and great people. Recommend 100%. No waisted time and one person can provide the trade info and final prices. You can leave First class organization and great people. Recommend 100%. No waisted time and one person can provide the trade info and final prices. You can leave the Dealer with no buyers remorse with there 10 day exchange policy. Have Fun More
by Docminor
Verified CustomerDecember 04, 2015
Wonderful experience, best time my life ! They were very helpful, got me in and out real quick, did not feel any sales pressure whatsoever. I just love this place. I would highly recommend a They were very helpful, got me in and out real quick, did not feel any sales pressure whatsoever. I just love this place. I would highly recommend anyone to go here looking for a nice vehicle , Tracey was a wonderful help and a pleasure to work with! More
by Wecoleman
Employees Worked With
Other Employees :
Tracey Weaver, Tyson Muse, Dustin Johnson
December 04, 2015
Best Salesperson Ever - Danny Quintana! My experience at Certified Benz and Beemer is by far the most authentic, personalized, and honest interaction I have ever had with purchasing anything My experience at Certified Benz and Beemer is by far the most authentic, personalized, and honest interaction I have ever had with purchasing anything! I highly recommend this company and Danny! More
by Natasha
Employees Worked With
December 03, 2015
Great experience! I came to CBB just to look at a car I had seen online. Alex showed me car and we spoke briefly about what I had been looking for. On my second visit I I came to CBB just to look at a car I had seen online. Alex showed me car and we spoke briefly about what I had been looking for. On my second visit I was helped by Frank, I ended up closing the deal on a very well taken care / low mileage car at a pretty good price. The financing was done quickly and they were able to give me a fair price for my trade vehicle. Overall, the staff was very knowledgeable and friendly. I'd highly recommend this dealership. Marcos More
by marcossalvi
Employees Worked With
Alex Kankus, Mohamed abdouni, Dustin Johnson
December 02, 2015
Car buying made easy Chris Beaman made buying a vehicle smooth and simple. He was very helpful tried his best to guide me in the right direction. I also appreciate that th Chris Beaman made buying a vehicle smooth and simple. He was very helpful tried his best to guide me in the right direction. I also appreciate that there were no scams or hidden costs, everything was very straightforward. I left the dealership satisfied. Overall I had a pleasant first time buying experience. More
by NismoSe-rSpecV
Employees Worked With
Chris Beaman
December 02, 2015
We had a wonderful experience at this dealership! We had the pleasure of working with Floyd Foster and Berrin Bigott who both made buying our new vehicle a great experience. Mo in finance was super n We had the pleasure of working with Floyd Foster and Berrin Bigott who both made buying our new vehicle a great experience. Mo in finance was super nice and easy to work with. We really appreciate everything and will recommend you to family and friends! Thanks so much! More
by jenni-dixon
Employees Worked With
Berrin Bigott, Mohamed abdouni, Peter Williams, Floyd Foster
December 02, 2015
Nice deal Fast friendly courteous customer service. Vehicle was ready and exactly as described. Nice clean showroom and lot. Large selection and knowledgeable s Fast friendly courteous customer service. Vehicle was ready and exactly as described. Nice clean showroom and lot. Large selection and knowledgeable staff. Thanks CBB for the great vehicle More
by Curt
