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Certified Benz & Beemer

Scottsdale, AZ

4.9
15,024 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 15,024 reviews

August 08, 2019

Buying experience was easy and enjoyable Jeff was so easy to work with and made my buying experience one of the most enjoyable I’ve ever had with a car purchase. More

by SNavarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hallenbeck, Paul Marschall
Aug 08, 2019 -

Certified Benz & Beemer responded

Dear SNavarro: We really appreciate you taking the time to let us know how easy and enjoyable Jeff helped to make your purchase. Thank you so much for choosing Certified Benz & Beemer and we look forward to the pleasure of helping you again in the future.

August 08, 2019

Simple Fast Brandon helped big time to make sure the process was short and sweet. Less of a headache compared to my other experiences at other car dealerships. Mo More

by Happycarbuying
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naimul "Que" Sadeque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Moore, Brandon Schneider
Aug 08, 2019 -

Certified Benz & Beemer responded

Dear Happycarbuying: Thanks so much for your business for sharing your feedback with us. We are delighted that Brandon helped to make things so short and sweet. We hope you continue to enjoy your new ride for years to come and keep CBB in mind should you need anything in the meantime.

August 08, 2019

Service Had an appt and waited 15 min to speak to advisor. Took two hours for an oil change and then they told me I had a gas leak and it wasn’t covered and More

by annginaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Demendoza
Sep 02, 2019 -

Certified Benz & Beemer responded

Dear annginaz: It is very disappointing to read your review. Unfortunately, the free inspection took longer than normal because we discovered a gas leak. It would be completely contrary to our business model to do anything close to what you suggest in terms of creating a leak. We work hard to do what we can to satisfy our customers while looking for economic way's to repair vehicles We were not informed that your vehicle had a extended warranty good only at a Land Rover repair center. Had we been so informed, we would have suggested that you go to Land Rover for the repair.

August 08, 2019

Helpful and friendly service dealing with any issues I had. Worked on my vehicle and delivered it to me at my place of work as needed. More

by Challenger 329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore, Alexander Smith
Aug 08, 2019 -

Certified Benz & Beemer responded

Dear Challenger329: Thanks for taking the time to let our customers know about the helpful and friendly service that you received from Certified Benz & Beemer. We are glad that the issues were resolved and you are satisfied with the work. Thanks so much for your business and we hope to have the pleasure of helping you again in the future.

August 07, 2019

Great experience I had a really great experience trading in my car. Andy and the rest of the staff were very helpful and informative. I really appreciate Danny and eve More

by James3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in Service
Aug 07, 2019 -

Certified Benz & Beemer responded

Dear James3: Our top priority is customer satisfaction and your kind feedback regarding Andy, Danny and the rest of the CBB staff reaffirms our effort providing our customers with outstanding service. We are grateful for your business and are delighted that you love your new vehicle. We hope you enjoy your C300 for years to come and please let us know should you need anything in the meantime.

August 07, 2019

Ease of service. Michael in service has been reliable and punctual. Important for a busy working mom! The one negative experience is that the loaner cars are never cle More

by Insurancechick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Aug 07, 2019 -

Certified Benz & Beemer responded

Dear Insurancechick: Thanks so much for sharing that you appreciate the reliability and punctuality of our Service Department. We do also appreciate you sharing your comments regarding the loaner cars. We do aim to provide our Service customers with a clean loaner and are disappointed to hear that we have not succeeded in that regard with you. We will be sure to voice your comments with the Service Department in an effort to improve our service. We hope to have the opportunity to provide you with a full 5 Star experience on your next visit.

August 07, 2019

Great fast and easy !! The process was so fast I was amazed ! It was great working with Danny !! Great attitude. He made my buying experience a great one ! I was unsure abou More

by Janette16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Certified Benz & Beemer responded

Dear Janette: Thanks for the 5 Star review! It's great to hear that Danny helped to make your purchase so fast and easy. We appreciate your business and are delighted that you love your car. Please let us know when we can have the pleasure of helping you again in the future.

August 06, 2019

Very prompted Had an appointment at a given time, good conversation with Jack the owner, shook hands on a deal and out of there in 90 minutes More

by Robert 550gls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
David James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hallenbeck
Aug 07, 2019 -

Certified Benz & Beemer responded

Dear Robert: We really appreciate you taking the time to share your feedback and it's great to hear that your purchase was so quick and easy. Thanks so much for choosing CBB and please let us know when we can be of assistance to you again in the future.

August 06, 2019

EASY BUTTON - HIT IT! Arrived to do business with Ryan (who I was engaged w/via email) who was busy with another customer. He made a seamless introduction and handoff to Ti More

by rez14usn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Carney, Paul Marschall
Aug 07, 2019 -

Certified Benz & Beemer responded

Dear rez14usn: What a kind review and thanks so much for sharing your detailed feedback with us. First, on behalf of Ryan, Tim, Paul and the rest of the CBB team, you are very welcome. We are so glad that you found our staff to be so friendly, attentive, respectful, etc. We are grateful for your business and excited that you not only intend to be a repeat customer but that you also will personally introduce your friends and family to Certified Benz & Beemer. Please do not hesitate to let us know when we can help them (and you again!!) in the future.

August 06, 2019

Pleasure working with Jesus Bello Jesus Bello was incredibly informative & straight to the point. Immediately after arriving, Jesus greeted us and explained to us some of the options More

by Gt500drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Bello
Aug 06, 2019 -

Certified Benz & Beemer responded

Dear Gt500drew: Congrats on your first car!!! We are so happy that Jesus was so friendly and helpful. We really appreciate your business as well as your strong recommendations of CBB to others. Please let us know the next time that we can be of assistance to you, whether in Service or when you are in the market for your next vehicle.

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