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Certified Benz and Beemer - Service Center

4.9

706 Lifetime Service Reviews

6725 E McDowell Rd, Scottsdale, Arizona 85257

706 Reviews of Certified Benz and Beemer - Service Center

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October 13, 2018

"Excellent!"

- Bren2011

Mike was excellent! Explained everything in detail leaving no question unanswered. My vehicle is always ready when promised! I only want Michael to take care of my future needs!

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Recommend Dealer
Yes
Employees Worked With
October 12, 2018

"Honesty and Integrity!"

- Danbryanharris

I cannot emphasize what a relaxing feeling it is to take your vehicle to CBB service. No one touches ma whifes GL450 but CBB staff. They are professional and understand what it takes to keep your vehicle on the road and running at 100%. Every inch of the vehicle is inspected and you know what needs repair or replaced MONTHS ahead of time and as a small business owner (..read budgeting..), I appreciate that. Collin Moore provides 5 star service. He keeps us informed and gets us in and out in a very reasonable amount of time. He may be hiding a cape in his office, I dunno.

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Recommend Dealer
Yes
Employees Worked With
Collin Moore
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 11, 2018

"Excellent customer service"

- Jaxmonore

Glk needed service done, had a lift gate issue as well, 2 chips in paint and a chip on windshield. Service dept went above and beyond for all my issues always keeping me informed of status. Danny Quintana our sales guy also stepped in and approved all things he told us would be taken care of when we bought the vehicle. We have bought and traded several vehicles with them and will always continue to buy from them, they really are a no hassle dealer. Thank CBB!!!

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Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Miller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 11, 2018

"Excellent Service! "

- Akchicago

Took care of exactly what we needed. The car rides smoothly after the service. Collin’s communication was on point throughout the whole process. He was very friendly as well.

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Recommend Dealer
Yes
Employees Worked With
Collin Moore
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 11, 2018 -

Certified Benz and Beemer responded

Dear Akchicago: We really appreciate that you took the time to share with our customers about the excellent service you received from Collin. Thanks so much for choosing CBB for your service needs. Please let us know when we can be of assistance to you in the future.

October 11, 2018

"Collin is the best! "

- Baha Senel

Collin is easy and great to work with. He is been helping me for a quite awhile now. Always gets the job done! Strongly recommend him!

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Collin Moore
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 11, 2018 -

Certified Benz and Beemer responded

Dear Baha Senel: Thanks for taking the time to share your wonderful compliments on Collin's customer service. We will be sure to share those with him. We are grateful for your continued patronage and look forward to being there for you in the future.

October 11, 2018

"Quick service"

- Stephy4725

The staff at CBB are always courteous and professional. I had an appointment for service late in the afternoon and my schedule changed And I arrived an hour before my appointment. Collin greeted me and let me know that they would be able to get my car in right away. I was on my way shortly after my scheduled appointment time. Thanks guys!!

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Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Collin Moore
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 11, 2018 -

Certified Benz and Beemer responded

Dear Stephy: You are very welcome! Our top priority is customer satisfaction and your kind feedback reaffirms our efforts at providing our customers with excellent service. We sincerely appreciate your business and look forward to helping you again in the future.

October 10, 2018

"New tint"

- 3seriesblack

I just had my tint done on my 328i and it looks awesome and was so affordable . The process was also quick and easy as the dealer has the uber service to help take you to work and pick you up to get your car. Mike was awesome and also helped me with a few other touch ups. I will definitely be back for more work. Thanks Mike!

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Recommend Dealer
Yes
Employees Worked With
Oct 11, 2018 -

Certified Benz and Beemer responded

Dear 3seriesblack: We really appreciate you taking your time to share your feedback on your recent tint work done on your 328i. We are glad that Mike was also so helpful with the process. Thanks so much for your business. We definitely will look forward to assisting you again in service or when you are in the market for your next vehicle.

October 10, 2018

"Reliable Service"

- mdonnelly19

Colin provides a great and reliable service. I know when I need service on my vehicle I can bring it in to Colin and he will make sure it is taken care, quickly, of high quality, and at a reasonable rate.

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Recommend Dealer
Yes
Employees Worked With
Collin Moore
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 11, 2018 -

Certified Benz and Beemer responded

Dear Mdonnelly19: Thanks so much for choosing CBB and for your 5 Star review! We are delighted that Collin provides you with outstanding customer service. Please do not hesitate to let us know when we can assist you again.

October 10, 2018

"Service Department "

- Shalayne

Mike M. And his colleagues worked fast to resolve all of our issues on our new, used car purchase. This was our third purchase and certainly not our last. Will continue to use CBB service for their professional, expert, and customer focused service! Thanks to all!

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Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 10, 2018 -

Certified Benz and Beemer responded

Dear Shalayne: You are very welcome! We always enjoy hearing from our repeat customers! Thanks for taking the time to share with our customers about our professional, customer-focused service. Please let us know when we can provide you with another 5 Star experience.

October 10, 2018

"Attentive Service. "

- Ralph

We were impressed with the service of our BMW today. We received a straightforward explanation of what was being done and the service was finished right on time. We will be back.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Collin Moore
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 10, 2018 -

Certified Benz and Beemer responded

Dear Ralph: Thanks so much for choosing CBB and for the 5 Star review! We are delighted that you were impressed with the service and will be returning again. We look forward to the pleasure of helping you again.

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