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Circle INFINITI
West Long Branch, NJ
1,446 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,446 reviews
July 30, 2018
GREAT SERVICE AS ALWAYS MY INFINITI HAD ANOTHER WONDERFUL SERVICE EXPERIENCE.JOHN DILIETO AND ALL THE STAFF IN THE SERVICE DEPARTMENT ALWAYS MAKE MY EXPERIENCE EASY AS ALWAYS MY INFINITI HAD ANOTHER WONDERFUL SERVICE EXPERIENCE.JOHN DILIETO AND ALL THE STAFF IN THE SERVICE DEPARTMENT ALWAYS MAKE MY EXPERIENCE EASY AND PAINLESS.I ALWAYS LEAVE HAPPY. More
by qx80lover
Employees Worked With
John DiLieto
Helpful July 23, 2018
Best New Car Experience I Ever Had! Circle Infiniti did a great job selling me my Q50! Sales Representative Tom Cavallino explained everything to me step by step making sure I understand Circle Infiniti did a great job selling me my Q50! Sales Representative Tom Cavallino explained everything to me step by step making sure I understand everything about the transaction. He gave me an excellent price on the new car and a nice trade on my old car as well! Thanks to Tom and Circle Infiniti I got a luxury sport sedan that I never thought I could afford! More
by Lake Ridge Bill
Employees Worked With
July 19, 2018
Excellent service I purchased and have serviced my Infiniti QX56 from Circle Infiniti since 2006. My go to service advisor is John DiLieto. Always accommodating and wor I purchased and have serviced my Infiniti QX56 from Circle Infiniti since 2006. My go to service advisor is John DiLieto. Always accommodating and works to resolve the issue. Extremely helpful, knowlegeable and able to trouble shoot well. More
by bradic
Employees Worked With
John DiLieto
July 19, 2018
Exceptional Service! Just picked up my vehicle after having its first 10,000 mile service. As usual service was prompt, Pam has always delivered exceptional customer servi Just picked up my vehicle after having its first 10,000 mile service. As usual service was prompt, Pam has always delivered exceptional customer service to me throughout the years I've been with Circle, thank you again and to everyone there! More
by Envieddesigns
Employees Worked With
July 11, 2018
New Infiniti QX50 Tom was extremely helpful during the process! Don't know why I would go anywhere else with Tom working on the team! Absolutely love the car! Tom was extremely helpful during the process! Don't know why I would go anywhere else with Tom working on the team! Absolutely love the car! More
by willis
Employees Worked With
July 11, 2018
Quick with extremely personable service! I went to Circle Infiniti knowing exactly what I wanted and Mark was a straight shooter. Very pleasant & extremely nice. He made my experience stress I went to Circle Infiniti knowing exactly what I wanted and Mark was a straight shooter. Very pleasant & extremely nice. He made my experience stress free which was great because I have had dealership stresses in the past somewhere else. The whole process took only about an hour and the best part is I am in love with my car!! I will definitely be recommending Mark & Circle Infiniti to other people. More
by tara
Employees Worked With
July 07, 2018
Excellent service, knowledgeable and friendly sales consulta I leased a QX50 from this dealership on Tuesday. My sales consultant was Tom Cavallino. Tom made the experience of purchasing a new car stress free! I leased a QX50 from this dealership on Tuesday. My sales consultant was Tom Cavallino. Tom made the experience of purchasing a new car stress free! He was knowledgeable, friendly and made me feel very at ease. Service was excellent, when we arrived for our appointment the car and paperwork were ready and we were in an out in less than 45 minutes. Thank you again Tom. More
by gnem
Employees Worked With
June 24, 2018
Circle Infiniti Impresses Again! Just went in for service and had an exceptional experience! As always, Ann Maria goes above and beyond to help her customers get in-and-out efficientl Just went in for service and had an exceptional experience! As always, Ann Maria goes above and beyond to help her customers get in-and-out efficiently. She is incredibly knowledgable about the vehicles and services and makes sure that I understand everything that is going to happen to my vehicle before it happens. I can't say enough great things about Ann! She is the reason why I continue to get my vehicles at Circle Infiniti and not at a dealership closer to my home. Worth the drive! More
by DianeG
Employees Worked With
Other Employees :
John DiLieto, Liz Drehmann
June 23, 2018
Excellent service!!!!!!!!!! Once again, I'm running out of adjective to describe Ann Maria excellent professional guidance at the Service Area. As usual, very professional, knowl Once again, I'm running out of adjective to describe Ann Maria excellent professional guidance at the Service Area. As usual, very professional, knowledgeable, courteous, helpful. Great Service!!!!!!!!! looking forward to my next visit, Thank you for being so nice!!!!! More
by jayrod51
Employees Worked With
June 15, 2018
Worst service The service from terrible, from the customer service to the service done on my car. The place is obviously unorganized and mismanaged. No formal line, The service from terrible, from the customer service to the service done on my car. The place is obviously unorganized and mismanaged. No formal line, long wait, and the service advisors avoid eye contact with you so they won't have to help you. Pam (service advisor) was actually complaining how busy it was and YELLING at other staff members in front of customers. More
by violetlemon
