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Circle INFINITI
West Long Branch, NJ
1,508 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,508 reviews
February 07, 2018
First Class Service- John DiLieto I currently have two Infiniti’s (Q50 and QX60) and my service experience has always been great at Circle. But, John DiLieto, went above and beyond to I currently have two Infiniti’s (Q50 and QX60) and my service experience has always been great at Circle. But, John DiLieto, went above and beyond to get my car done quickly so I could make an appointment. More
by ETF1973
Employees Worked With
John DiLieto
February 05, 2018
Easy lease purchase! It was so nice to work with Tom as he knew what we pricing we needed for our new QX50 suv and he made it happen. There was no back and forth negotiat It was so nice to work with Tom as he knew what we pricing we needed for our new QX50 suv and he made it happen. There was no back and forth negotiating. A real pleasure just to be in the dealership. More
by Kgallagher
Employees Worked With
February 01, 2018
John DiLieto distinguishes himself I have owned 4 Mercedes S class autos and 1 spectacular E430B as well as 6 Lexus products. I have dealt with their service writers approximately 68 t I have owned 4 Mercedes S class autos and 1 spectacular E430B as well as 6 Lexus products. I have dealt with their service writers approximately 68 times. None have been comparable to the performance of service consultant John DiLieto at Circle Infiniti. Dropping off my wife's leased 2015 Q50 for service allowed me to experience first hand John's rapport building personal communication skills, technical expertise and extraordinary customer service skill set. A pleasure to work with and a valuable employee. Regards, Fred West More
by Quincy
Employees Worked With
John DiLieto
January 31, 2018
Quick service I stopped by for routine maintenance without an appointment. They were more than accommodating and an absolute pleasure to deal with. I would go back I stopped by for routine maintenance without an appointment. They were more than accommodating and an absolute pleasure to deal with. I would go back next time and will be purchasing another vehicle from this dealership because of them More
by Toddr422
Employees Worked With
service
January 30, 2018
Great Service ! The service department at Circle Infiniti is the best ! Quick friendly and efficient service department. Ann, Todd and rest of crew are wonderful ! Th The service department at Circle Infiniti is the best ! Quick friendly and efficient service department. Ann, Todd and rest of crew are wonderful ! Thank you More
by MAD1234
January 28, 2018
great service john and all the service employees at circle infiniti are always friendly and helpful.my vehicle has always been taken care of whenever it is in for s john and all the service employees at circle infiniti are always friendly and helpful.my vehicle has always been taken care of whenever it is in for service. More
by qx80lover
Employees Worked With
John DiLieto
January 06, 2018
Jayrod51 Once again, what a pleasure to go for service at this dealer.. I've been a customer for the last 7 years and every time I visit for maintenance servi Once again, what a pleasure to go for service at this dealer.. I've been a customer for the last 7 years and every time I visit for maintenance service I get more impress by the professionalism, knowledge, cordiality, helpfulness and the willingness of the Service Associates to look for the right solution of one your needs. More
by jayrod51
December 29, 2017
BEST SERVICE DEPARTMENT EVER! I can't even begin to explain how great this dealership is. I never wait longer than I have to, I get amazing fresh coffee from the customer lounge, I can't even begin to explain how great this dealership is. I never wait longer than I have to, I get amazing fresh coffee from the customer lounge, and the customer service is out of this world. First, Ann Maria is an angel from heaven. There is nothing she can't get done (and quickly). Pam and Todd are great and Yuri is the nicest and best valet-er ever! They are all FABULOUS and a joy to work with. I am on my THIRD Infiniti and going for my fourth this spring - the car (it's FAST) and the service department is 100% why I have brand loyalty!! More
by elle74
Employees Worked With
Other Employees :
John DiLieto
December 17, 2017
WOW! What a wonderful dealership From soup to nuts, this is a quality dealership from sales to my most recent trip back for general service. Great job what a pleasurable experience! K From soup to nuts, this is a quality dealership from sales to my most recent trip back for general service. Great job what a pleasurable experience! Kudos to my service consultant John Dilieto Jr. From the valet to driving out of the driveway after service everything was so pleasurable and a great experience. I’m a customer of Infiniti for these services you offer a customer. It’s greatly appreciated. Thanks again and keep up the great work! More
by Bubbazub
December 09, 2017
Always the best experience I just picked up my new vehicle & this is my third car from this dealer and I can’t say enough about my sales person Ray Andrews. It doesn’t stop ther I just picked up my new vehicle & this is my third car from this dealer and I can’t say enough about my sales person Ray Andrews. It doesn’t stop there though everyone there is friendly and they always make you feel welcomed, it is just amazing! Thank you to all the employees there at Circle Infiniti!!!! More
by Envieddesigns
Employees Worked With
