Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Chicago
Chicago, IL
3,807 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,807 reviews
June 04, 2025
I had an excellent experience from start to finish Buying my vehicle at city Volkswagen was an extremely easy process. My sales associate, Eddie helped me find the perfect car that fit both my needs and budg my vehicle at city Volkswagen was an extremely easy process. My sales associate, Eddie helped me find the perfect car that fit both my needs and budget and made the buying process smooth and transparent. The service I received made me feel very confident about my purchase. The dealership worked with me in every step through my purchase of a used 2022 Tiguan. I highly recommend them if purchasing a car new or used, honest salespeople and a stress free experience. More
by N.
June 04, 2025
Awesome customer service and honest and friendly! A wonderful experience! They really cared and helped make my decision easier! A wonderful experience! They really cared and helped make my decision easier! More
by sofianakrueger
Employees Worked With
June 04, 2025
I buy my car with Alex and he was very kind and he make all the process easy to buy my new car and the dealer ship got great options and very happy and satisfy with my purchase thanks to city of Volkswagen all the process easy to buy my new car and the dealer ship got great options and very happy and satisfy with my purchase thanks to city of Volkswagen More
by Cesar cuadros
June 04, 2025
Eddy was exceptional—all staff very nice and friendly. Significant wait time for final paperwork. Significant wait time for final paperwork. More
by aj.misner21
June 03, 2025
I’m on my second Volkswagen. first a Jetta and now a 2024 Tiguan and Laura Torres sold me both. Thank you Laura lm very happy with my purchase. I want to thank Laura and the fin first a Jetta and now a 2024 Tiguan and Laura Torres sold me both. Thank you Laura lm very happy with my purchase. I want to thank Laura and the financial department for helping on my purchase. Thank you and god bless. More
by Jglopez19
Employees Worked With
June 03, 2025
Great experience purchasing a car with Laura an Juan super knowledgeable an very helpful /friendly. super knowledgeable an very helpful /friendly. More
by mfornalewski
June 03, 2025
It my second car I bought from Laura v Torres at city Volkswagen. . They all went out and beyond to help me get the vehicle I wanted. Thank you Laura Torres for helping me Volkswagen. . They all went out and beyond to help me get the vehicle I wanted. Thank you Laura Torres for helping me More
by Jglopez19
June 02, 2025
I recently purchased a VW Passant and had the pleasure of working with Edgar Anaya .From start to finish, he was incredibly knowledgeable and helpful. He took the time to understand our needs and preferen of working with Edgar Anaya .From start to finish, he was incredibly knowledgeable and helpful. He took the time to understand our needs and preferences, and he patiently answered all our questions. He also made the buying process smooth and stress-free, which I greatly appreciate. He was never pushy and always respectful of our time. I would highly recommend Edgar Anaya to anyone looking for a new car. More
by erikanjon
Employees Worked With
June 02, 2025
They were friendly and professional. Their inventory was substantial which is great for the consumer when trying to decide on a vehicle. Their inventory was substantial which is great for the consumer when trying to decide on a vehicle. More
by Fatasha
June 02, 2025
4cars and counting here at City vw chicago with Ray corto.Thank you so much my friend for the great service corto.Thank you so much my friend for the great service More
by Mariamata3421
