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City Volkswagen of Chicago
Chicago, IL
4,129 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 4,129 reviews
February 13, 2026
So thankful to the City VW of Chicago - Maria and David for helping me find my new car!! Such a pleasant experience and everyone was so helpful during the process. for helping me find my new car!! Such a pleasant experience and everyone was so helpful during the process. More
by aja
February 13, 2026
David and Evelyn are very helpful and friendly. Both willing to answer any questions and provide the best service . I very highly recommend this place . Both willing to answer any questions and provide the best service . I very highly recommend this place . More
by Raoofmessi
February 12, 2026
First time at City VW, a welcoming experience. From our first interaction online with David we felt confident to come in. Ray really knows how to make customers happy with their purchase. He made From our first interaction online with David we felt confident to come in. Ray really knows how to make customers happy with their purchase. He made sure we were pleased with the vehicle and that the purchase wasn’t a tedious and endless process like other places. We really appreciate his patience with all our questions. Thank you Ray! More
by Jocean Velez
February 07, 2026
The dealership is honestly amazing. First of all, they were playing the best music ever, secondly, everything was so pristine and the process was so easy. Ray was the best part of t First of all, they were playing the best music ever, secondly, everything was so pristine and the process was so easy. Ray was the best part of the sale. He is so kind and funny and really made the whole process a joy. I would recommend to anyone who is in the market for a vehicle to visit Ray at City VW. More
by knmarkov
Employees Worked With
February 05, 2026
Awesome experience with laura. ..she was patient and kind to my family when shopping for our car.the process was fast. ..she was patient and kind to my family when shopping for our car.the process was fast. More
by zfer2981
Employees Worked With
February 03, 2026
Working with Maria was great. She was patient throughout the process and worked with us to get us to our target price point. She was patient throughout the process and worked with us to get us to our target price point. More
by Scott
Employees Worked With
February 02, 2026
We had a great experience at City VW of Chicago. Ray was very helpful and knowledgeable and made our experience great. I would definitely recommend this dealership Ray was very helpful and knowledgeable and made our experience great. I would definitely recommend this dealership More
by rozdaybida93
Employees Worked With
February 02, 2026
David was AMAZING! !! He answered all my questions and helped me and was very patient with me and my many questions. Go see him if you are interested in quality service. !! He answered all my questions and helped me and was very patient with me and my many questions. Go see him if you are interested in quality service. More
by quaneshabennett98
Employees Worked With
