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City Volkswagen of Chicago
Chicago, IL
3,743 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,743 reviews
May 11, 2024
We just had to turn in our lease and had an excellent experience with Ray and Clemente! They’re easy to work with and made the process super fast and simple. Everyone at City VW is great! We’ll definitel experience with Ray and Clemente! They’re easy to work with and made the process super fast and simple. Everyone at City VW is great! We’ll definitely continue coming here. More
by mminnehan28
May 09, 2024
Ray, Evelyn, and Clemente were super helpful in buying out my Tiguan lease today. They were all friendly, attentive, and thorough. Highly recommend! out my Tiguan lease today. They were all friendly, attentive, and thorough. Highly recommend! More
by mcanfield12
May 09, 2024
Just want to express our gratitude for the exceptional service we received from Laura during our visit. From the moment we walked in with our family, seeking to trade our car for a better fit, Laura's pat service we received from Laura during our visit. From the moment we walked in with our family, seeking to trade our car for a better fit, Laura's patience and kindness were evident. She dedicated ample time to explaining all our options, ensuring we could secure the best deal possible. Her expertise and attentiveness made the entire process smooth and enjoyable. Highly recommend her assistance to anyone in search of a seamless car-buying experience. More
by Eddybrit06
Employees Worked With
May 08, 2024
Amazing customer service! They really take the time to get to know you and work with you to make sure you’re happy. I worked with Laura and will be referring family and friend They really take the time to get to know you and work with you to make sure you’re happy. I worked with Laura and will be referring family and friends to her. She is truly the best! More
by Camille M.
May 08, 2024
David was awesome! He helped me with the purchase/lease of my first new car. He made the whole process very simple and I never felt pressured. Thanks David, I’m loving He helped me with the purchase/lease of my first new car. He made the whole process very simple and I never felt pressured. Thanks David, I’m loving my new car! More
by miabellah
May 08, 2024
Anthony Manteca and David went above and beyond to make the car purchase smooth! Thanks guys the car purchase smooth! Thanks guys More
by kevharmon
May 08, 2024
Very easy to work with and supported our needs. David helped get all the tech pieces set up for us and personalized our service. Thank you! David helped get all the tech pieces set up for us and personalized our service. Thank you! More
by tammieharmon
Employees Worked With
May 08, 2024
Juan was a very kind and friendly sales man. He made my shopping experience a very enjoyable one. He made my shopping experience a very enjoyable one. More
by Edgarza773
May 06, 2024
We had a great car buying experience with Luis. He was very knowledgeable about the cars and gave us clear information throughout the process. He was never pushy and ensured we got exactly what we He was very knowledgeable about the cars and gave us clear information throughout the process. He was never pushy and ensured we got exactly what we wanted in the vehicle we bought. I’d definitely recommend working with him to purchase a car. More
by nicole.edwards323
Employees Worked With
Luis Gonzalez
