Back

City Volkswagen of Chicago

Chicago, IL

5.0
3,843 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Contact Dealership

5330 W. Irving Park Road

Chicago, IL

60641

Directions

By Type

Showing 3,843 reviews

May 24, 2025

Traded in our Toas with for an upgraded vehicle. We worked with Brandon Rosenow - he was extremely helpful and patient answering all of our questions, and helped us find the best car to fit our need More

by chijro728
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rosenow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 22, 2025

Wonderful friendly and efficient service. Alex was extremely helpful in getting me what I wanted without a hassle. More

by estipetic2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

City Volkswagen of Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 21, 2025

Very polite, friendly, and honest. No xx. A true pleasure to work with. Ask for Ed! More

by Jencape5205@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 20, 2025

Ray was extremely helpful for my vehicle purchase and having good energy throughout the process More

by Paulrosa27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

City Volkswagen of Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 20, 2025

We bought a great car, thank you for the service, for the quick processing of documents and consultation. Manager Alex explained everything to us perfectly and prepared us to buy a car. Thank you! I recommen More

by Anna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

City Volkswagen of Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 18, 2025

Andy Gloria, our sales consultant was extremely knowledgeable and professional. She assisted us with the purchase of our car from beginning to end and made our experience a very positive experience More

by Arivera17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Gloria
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

City Volkswagen of Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 18, 2025

Maria and Edgar were a huge help and we had a great experience here purchasing our vehicle. More

by Taylorcianci
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Ghiran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

City Volkswagen of Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 17, 2025

Would like to thank Alex and Lazaro for the great experience at City VW! My VW journey has come full circle. I have purchased, serviced, and now sold a car to City VW. Over the years, always the bes More

by Chris D 1
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lazaro Del Sol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

City Volkswagen of Chicago responded

Thank you for choosing City Volkswagen of Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 17, 2025

Maria was amazing! ! I came knowing what I wanted to see and test drive. She had every thing ready for me upon my arrival. Maria in no way hassled me for a yes, but at t More

by Lucia Lara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Ghiran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

City Volkswagen of Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 17, 2025

Juan was very helpful. He listened to what I wanted in my car. He maintained good eye contact and made me feel like a valued customer. I would highly recommend anyone go to More

by afstel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

City Volkswagen of Chicago responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

...
9
...