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City Volkswagen of Evanston
Evanston, IL
2,488 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,488 reviews
December 03, 2022
We came in for an oil change on a Tiguan and thought we’d take a look at possible upgrades as our lease was about to end. Kellon took us on a test drive in an Atlas we had our eyes on, gave us some numbers & take a look at possible upgrades as our lease was about to end. Kellon took us on a test drive in an Atlas we had our eyes on, gave us some numbers & options and we ended up buying a new Atlas that same day. His knowledge of the vehicle was great and he had a low-key approach that put us at ease when making a big purchase. More
by n8peters
December 03, 2022
Julian was great! Loving the new car! Process takes a minute but hey it’s a new car! Loving the new car! Process takes a minute but hey it’s a new car! More
by Freakinfowler
December 02, 2022
The experience with Julian and the whole team (Sam Lotta & Vesko Vankov) were fantastic. Although I was there at the evening time, I was able to complete the test drive and drive off my new vehicle within o & Vesko Vankov) were fantastic. Although I was there at the evening time, I was able to complete the test drive and drive off my new vehicle within only couple of hours. Thanks Julian! More
by CJ
Employees Worked With
Sam Lotta, Julian Diaz, Vesko Vankov
December 02, 2022
I love this location. It has the best vibe of any dealership I’ve been to, the people are awesome—not pushy or overeager—just decent people of character who actually help It has the best vibe of any dealership I’ve been to, the people are awesome—not pushy or overeager—just decent people of character who actually help you and deliver quality. Dennis and Narcis are the best. I’d do business with them again and again! More
by julia_ionescu
December 02, 2022
Maggie was excellent, she can sell any car in the dealer because she’s very sweet, she’s a keeper. Alex also has been very helpful as well because she’s very sweet, she’s a keeper. Alex also has been very helpful as well More
by JJ
December 01, 2022
The definition of convenience; ask for Ian excellent engagement! Would greatly recommend to car shoppers. engagement! Would greatly recommend to car shoppers. More
by Dj Virgil7
Employees Worked With
December 01, 2022
Very friendly and are very quick compared to other dealerships that I have been to. dealerships that I have been to. More
by Jim J.
November 30, 2022
Just purchased a brand new electric ID4 and had a great experience overall. Kellon was the salesperson and made it friendly and painless from start to finish. He was wonderfully communicative and flexible. experience overall. Kellon was the salesperson and made it friendly and painless from start to finish. He was wonderfully communicative and flexible. He worked with my busy schedule, was available easily by phone or text message, and just made it low-pressure and almost enjoyable throughout. Highly recommend seeing him if you’re looking for a new car. More
by Kevin
November 30, 2022
Kellon provide a great costumer service he take care of us and was very kind he show a lot of professionalism and we enjoyed the talking I will recommend him us and was very kind he show a lot of professionalism and we enjoyed the talking I will recommend him More
by enriqueavila706
Employees Worked With
Kellon Heath
November 30, 2022
I had the best car buying experience here! Thanks to Ian for being extremely accommodating and helpful! Thanks to Ian for being extremely accommodating and helpful! More
by gnallen12
Employees Worked With
