City Volkswagen of Evanston

Brendan was very knowledgable in what he does and made sure I walked out of the dealer with a car I loved. sure I walked out of the dealer with a car I loved. More

Great first car buying experience. Everything went smoothly and I owe it all to Mario and his efforts Everything went smoothly and I owe it all to Mario and his efforts More

Had a great experience. Brendan was respectful and not pushy. He took a lot of time to explain things. The finance guy was also very good. Brendan was respectful and not pushy. He took a lot of time to explain things. The finance guy was also very good. More

I came to this dealership after a total loss to my 2025 Honda HRV. Brendan was very helpful and knowledgeable. I appreciate the warm welcome and not being pressured to purchase anything. Brendan’s superb s Honda HRV. Brendan was very helpful and knowledgeable. I appreciate the warm welcome and not being pressured to purchase anything. Brendan’s superb service and willingness to help made me join the Volkswagen family. One of the best choices I’ve made. I also would like to thank the sales manager, Anthony for the warm welcome and ensuring my needs were met the day I visited. I’d definitely recommend Volkswagen Evanston. Thank you all! More

I’ve been a customer for 20/+ years at this point and there’s a reason why I keep coming back. They make everything easy, from start to finish. Customer service is truly top notch! there’s a reason why I keep coming back. They make everything easy, from start to finish. Customer service is truly top notch! More

I bought my first car here a couple weeks ago! A 2013 Honda CR-V and my experience at city volkswagen of evanston was amazing. Frank in particular was very helpful guiding us through all the steps A 2013 Honda CR-V and my experience at city volkswagen of evanston was amazing. Frank in particular was very helpful guiding us through all the steps and making sure we had a positive experience. Highly recommend coming here! More

I bought a used car and worked with Narcis and Mario. It was a positive experience dealing with honest and straightforward gentlemen It was a positive experience dealing with honest and straightforward gentlemen More

Refuses to offer Volkswagen lease deal on ID4. Claims deal does not include destination charges while it does on the VW website and confirmed on a phone call with VW. Deal is VERY clear just by re Claims deal does not include destination charges while it does on the VW website and confirmed on a phone call with VW. Deal is VERY clear just by reading the offer regarding what is and is not included. Either ignorance of VW pricing or just deceptively trying to find loopholes to not honor the deal. Either way, very disappointing experience to still see these practices. More

Went in Monday as my lease was ending. Narcis was very helpful and got me into a new vehicle. He made me feel comfortable during the test drive, something I'm always so nervous about! He w Narcis was very helpful and got me into a new vehicle. He made me feel comfortable during the test drive, something I'm always so nervous about! He was so knowledgeable about the vehicle and showed me things I didn't even know I had on the previous one. I had such a better experience at this dealership than I did at the Downtown location and Jennings, so glad I chose to come here instead! Manny in finance was also super helpful and nice! Surprisingly we weren't there for too long either. Thank you so much for a great experience and awesome customer service! I love my new car :) More

Great selection of new and used cars, great customer service and a very knowledgeable staff. service and a very knowledgeable staff. More