City Volkswagen of Evanston

I had an amazing and positive experience at City Volkswagen of Evanston. I highly recommend considering this dealership for your next vehicle purchase. I recommend asking for Ian as your salesperson Volkswagen of Evanston. I highly recommend considering this dealership for your next vehicle purchase. I recommend asking for Ian as your salesperson. You won't be sorry. I drove 2.5 hours to work with Ian at City Volkswagen of Evanston. In the days prior to purchasing the vehicle, Ian and other sales team members were exceptionally helpful and responsive by email. When I sent questions about the vehicle, I received professional, high-quality, accurate responses within minutes, not hours. When I arrived at the dealership to view the vehicle, the sales staff were warm and attentive. Ian was especially wonderful. He was an excellent communicator, provided top shelf service, answered all of my questions, and was responsive to my concerns in the purchase process. I never felt any sales pressure and I felt like I could have declined the purchase at any time in the process. I was offered a fair price for my trade-in, and treated with all the professionalism one should expect when purchasing a car. I did not purchase a Volkswagen--I purchased another used make and model-- and still, if you can, Go to Evanston to purchase your next vehicle. More

Last week I was at City was back in and I bought my 2025 atlas it’s a nice car And I met with Gilbert which he was really nice. He’s a good man atlas it’s a nice car And I met with Gilbert which he was really nice. He’s a good man More

I was here Monday to look at a 2024 Atlas and Gilbert helped us through the entire process. From test driving to Starbucks drinks to purchasing the vehicle it was the smoothest process. Gilbert was very helped us through the entire process. From test driving to Starbucks drinks to purchasing the vehicle it was the smoothest process. Gilbert was very personable and cut us a great deal! He was very detailed with explaining everything and making sure we understood each warranty our vehicle had and what we purchased. I didn’t feel pressured to add on anything I didn’t want. I would absolutely come back here! More

Ian was amazing in helping me choose out my new 2025 Jetta! The vehicle is amazing! The entire sales team to add! Helpful, honest, and easy going! Jetta! The vehicle is amazing! The entire sales team to add! Helpful, honest, and easy going! More

I recently had the pleasure of visiting City Volkswagen of Evanston, and working with Brendan Cowhey. I couldn't be more impressed with the experience! From the moment I walked in, the staff was friendly, of Evanston, and working with Brendan Cowhey. I couldn't be more impressed with the experience! From the moment I walked in, the staff was friendly, welcoming, and incredibly knowledgeable. They took the time to listen to my needs and helped me find the perfect car that fit my budget and preferences. The whole process, from test driving to final paperwork, was smooth and efficient, with no pressure at any point. The dealership itself is clean, modern, and well-organized, creating a very comfortable environment. I was also impressed by the transparency in pricing and the range of options they offered. Brendan Cowhey and the team went above and beyond to ensure I felt confident in my purchase. If you're looking for excellent customer service, a wide selection of vehicles, and a hassle-free buying experience, I highly recommend City Volkswagen of Evanston! I'll definitely be returning for future car needs. More

Had a great experience here, never felt pressured to buy and got a great deal on a new car and got a great deal on a new car More

Great experience at this dealership. Frank was not pushy at all (a rare but very appreciated quality in this industry!) and was a pleasure to work with during my visit. Ended up bringing Frank was not pushy at all (a rare but very appreciated quality in this industry!) and was a pleasure to work with during my visit. Ended up bringing home a new ID.4 and love the car. More

I had the pleasure of working with Mario Grbavac at City Volkswagen of Evanston and I couldn’t be happier with the experience. He was knowledgeable, patient, and took the time to understand my needs without Volkswagen of Evanston and I couldn’t be happier with the experience. He was knowledgeable, patient, and took the time to understand my needs without being pushy. He made the entire process smooth and stress-free. If you're looking for a car, I highly recommend reaching out to Mario Grbavac—he truly made the difference! More

I want to extend a huge thank you to Gilbert and his team—Sam, Marcus, and Manny—for making my car lease-to-purchase experience truly enjoyable. Gilbert not only answered all my questions and concerns, team—Sam, Marcus, and Manny—for making my car lease-to-purchase experience truly enjoyable. Gilbert not only answered all my questions and concerns, but he also helped me get the Cross Sport R-Line I had my heart set on—one that I’ll be holding onto for years to come. Gilbert goes above and beyond to build trust and comfort, which makes a huge difference when making such a big purchase. If you’re looking for a specialist who genuinely cares about his clients and is willing to go the extra mile, I highly recommend him! Thank you all for the outstanding service and keep up the great work! More

Brendan C. made my car purchase easier than any other, in my 50-odd years of car buying. He was extremely personable, and helpful throughout my time there. So made my car purchase easier than any other, in my 50-odd years of car buying. He was extremely personable, and helpful throughout my time there. So refreshing to not have a slick salesman, which has been all other experiences This is in large part why we drove from Michigan to Chicago to buy a car. This dealership is exceptional! I highly recommend City VW in Evanston, and ask for Brendan! More