City Volkswagen of Evanston

Dear Reader,In the spirit of a great holiday season, Dear Reader, In the spirit of a great holiday season, I’d like to thoughtfully and sincerely send forth a solid review for the City Volkswagen of E Dear Reader, In the spirit of a great holiday season, I’d like to thoughtfully and sincerely send forth a solid review for the City Volkswagen of Evanston car dealership after having successfully purchased a motor vehicle from their location this past Saturday. In my eyes, City Volkswagen was nothing short of an incredible and warming experience. After having decided, perhaps in a somewhat whimsical and haphazard manner, to independently purchase my first motor vehicle at the turn of a fairly complex and convoluted year, I took my two God-given long and egregiously thin legs to the nearest automobile dealership. Now, as a mathematician and educator in the Greater Chicago area, often—due to the various responsibilities dutifully owed to other students and associates in my profession—I often am forgetful of the importance and grand necessity of immediate and direct transportation. This, then, is where my dear friend and fellow “text-mate” Ian comes in, who after dutifully noting my concerns, powerfully used his position as a sales associate to help me procure a 2019 Volkswagen Sedan at a very good and comfortable price. Furthermore, the down payment was thoughtfully negotiated, and the insurance (GEICO) was able to be financed. Thus, the “deal”, through the thoughtful and caring business acumen of Mark, another notable employee, was able to be procured in a very recondite and efficient manner. I cannot thank these two, along with the remaining Volkswagen staff enough, as they’ve done a fantastic job, and I am more than satisfied with my new “whip”. Have a Blessed Holiday, -Vincent C. Jones More

Dylan was friendly and courteous; a really nice salesperson to go through the car-buying experience. salesperson to go through the car-buying experience. More

I have worked with Narcis several times. He has been friendly and goes about and beyond every time.. Always a great experience! friendly and goes about and beyond every time.. Always a great experience! More

This was my first time ever visiting a Volkswagen dealer and I've been buying cars for 47 years. City Volkswagen was a pleasure to deal with in all facets of the car buying process. Craig and Ian both did a and I've been buying cars for 47 years. City Volkswagen was a pleasure to deal with in all facets of the car buying process. Craig and Ian both did a terrific job on the sales end as well Sam Lotta, the manager. Finishing the financing with Mark Benne was painless as well. My wife and I were both impressed with this dealership. More

I worked with Gilbert at City VW of Evanston to purchase a new vehicle this past weekend. Unlike some of the reps at other dealerships we visited, Gilbert was a pro - very knowledgeable and pleasant to work a new vehicle this past weekend. Unlike some of the reps at other dealerships we visited, Gilbert was a pro - very knowledgeable and pleasant to work with. Moreover, he was transparent and fair during our discussion over pricing and buy-ups. Overall it was a very smooth experience, and would recommend this dealership and Gilbert to friends and family! More

This is a second time I bought a car at City of Volkswagen in Evanston.Thank you Narcis Agic for your HELP 😊 I found my DREAM car …. Just Love it 😍 Volkswagen in Evanston.Thank you Narcis Agic for your HELP 😊 I found my DREAM car …. Just Love it 😍 More

Came in to trade my 2014 Jetta for a 2021 Jetta and my experience with Narcis, his co-workers, and the dealership as a whole has been a very pleasing and stress-free experience! Narcis was extremely commu experience with Narcis, his co-workers, and the dealership as a whole has been a very pleasing and stress-free experience! Narcis was extremely communicative, transparent, helpful in the trade-in and buying process, and created more of a friendship than a salesman/customer experience. I am very pleased with the customer service at this dealership and will definitely come back when I'm in the market again. More

I had a great experience with Mario. I felt he was very transparent, answered all my questions, and did everything to help me get my car and went out of his way to resolve a problem after the sale when I d transparent, answered all my questions, and did everything to help me get my car and went out of his way to resolve a problem after the sale when I didn't know how to start the car. Thank you very much Mario! More

Mario was an absolute pleasure to work with: friendly, knowledgeable and very attentive to all my needs as a customer. Would highly recommend! knowledgeable and very attentive to all my needs as a customer. Would highly recommend! More

Fantastic service all around, especially Ian, Mark and Dennis. I highly recommend City Volkswagen of Evanston. Dennis. I highly recommend City Volkswagen of Evanston. More