Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Evanston
Evanston, IL
2,482 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,482 reviews
January 17, 2024
Thanks to Mario and his colleagues for helping me with the purchase of my Tiguan. Tremendous and very efficient staff! the purchase of my Tiguan. Tremendous and very efficient staff! More
by Chaser
January 16, 2024
Gilbert was great help with our first time buy and knew exactly how to help us and search for the right deal and explained every detail of the purchase perfectly. exactly how to help us and search for the right deal and explained every detail of the purchase perfectly. More
by Connor&Abbie
January 16, 2024
I worked with Mario on the purchase of my used Jetta. Had a very pleasant experience Had a very pleasant experience More
by CG43
Employees Worked With
January 12, 2024
Ricky and the entire Volkswagen team gave me the best experience I’ve ever had buying a car! They were super attentive, communicative and solution-oriented to meet my needs. Highly recommend Ricky and h experience I’ve ever had buying a car! They were super attentive, communicative and solution-oriented to meet my needs. Highly recommend Ricky and his expertise and customer service! More
by Heidi
January 12, 2024
Mario was easy to work with. To the point and up front on everything. Highly recommend To the point and up front on everything. Highly recommend More
by Dmits
Employees Worked With
January 10, 2024
Everytime I come here I have a good experience and that is all thanks to Narcis. Would not do business with anyone else! is all thanks to Narcis. Would not do business with anyone else! More
by Graver
Employees Worked With
January 10, 2024
After going to so many dealerships and having terrible experiences, I finally ended up coming to City and working with Mario. Very easy-going and honest approach to sales. experiences, I finally ended up coming to City and working with Mario. Very easy-going and honest approach to sales. More
by Tapin
Employees Worked With
January 09, 2024
I buy my Jetta here. I work with Mario, very good job and I will be back to buy again. I work with Mario, very good job and I will be back to buy again. More
by Mili
January 06, 2024
Ricky was very helpful with the purchase of my GTI. He explained the pricing and the optional services without applying pressure. He explained the pricing and the optional services without applying pressure. More
by mthumel
January 03, 2024
We leased our second Atlas with Gilbert. Great to work with him again. Friendly, prompt and understanding of our budget requirements. Great to work with him again. Friendly, prompt and understanding of our budget requirements. More
by Leibo
