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City Volkswagen of Evanston
Evanston, IL
2,480 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,480 reviews
December 15, 2023
Helpful and knowledgeable about the vehicle. Not a cumbersome buying process. Nice follow up as well Not a cumbersome buying process. Nice follow up as well More
by Car buying man
Employees Worked With
December 15, 2023
I have worked with this dealership for 15+ years because of their incredible professionalism, excellent experience, ease of working out details on a deal, and the outstanding care and help of Narcis A., my of their incredible professionalism, excellent experience, ease of working out details on a deal, and the outstanding care and help of Narcis A., my salesman. Even though I now live in Wisconsin, I still return to this amazing dealership because of Narcis and the exceptional staff., who made my recent purchase so easy. I can't recommend them highly enough!! More
by Julie
December 14, 2023
This is the second time buying from this dealership. Worked with Mario both times. Excellent experience. Will be back for another when the time comes! Worked with Mario both times. Excellent experience. Will be back for another when the time comes! More
by Resuah
Employees Worked With
December 13, 2023
Thank you so much Volkswagen Of Evanston! This has been the smoothest car purchase. Both Ricky and Gilbert assisted me with care and thoughtfulness. 10/10!! This has been the smoothest car purchase. Both Ricky and Gilbert assisted me with care and thoughtfulness. 10/10!! More
by Ransul2
December 13, 2023
Drove from miles away, came in, liked the car, worked out a deal with the salesman. Smooth process a deal with the salesman. Smooth process More
by Mattr
Employees Worked With
December 13, 2023
Great customer service and very knowledgeable staff. My wife and I really appreciated Gilbert and Ricky who helped choose a car that works best for our family. Thank you so much VW team! My wife and I really appreciated Gilbert and Ricky who helped choose a car that works best for our family. Thank you so much VW team! More
by khalilarman53
December 12, 2023
If you are looking for new Volkswagen go see Mario. Very honest and easy to work with. Very honest and easy to work with. More
by Meem
Employees Worked With
December 10, 2023
Gilbert has helped me with multiple vehicle leases. He does a great job and really cares about his clients. He makes the process simple and easy. He does a great job and really cares about his clients. He makes the process simple and easy. More
by mike.overmier
Employees Worked With
December 09, 2023
I love Gilbert! If you have the chance to work with him, do it. Very trustworthy and friendly. If you have the chance to work with him, do it. Very trustworthy and friendly. More
by anniehwright
December 08, 2023
Gilbert and Ricky provided me with an excellent experience - they were both awesome to work with. Coming from Infiniti- I am super happy with the experience and especially with the purchase. Gr experience - they were both awesome to work with. Coming from Infiniti- I am super happy with the experience and especially with the purchase. Great Job Gilbert and Ricky! More
by reginald.lee
